Spoiled Rotten & V.I.P Party Boutique

A bit disappointed in this place. I reserved a rock star party theme for my daughter but things didn’t workout so I had to cancel. I cancelled a week in advanced and they where not able to refund me my deposit. Which is a bit crazy and wrong! I even asked if they’d let me use my deposit toward there boutique and the answer was no.

After searching Bakersfield for the perfect place to throw my 7 year old twin daughters a birthday party, I stumbled across this place. Me and my wife went in and had to leave a $ 75 deposit for a planned party that was SUPPOSED to be a total of $ 350. When we showed up for the party, things seem organized but one employee by the name is Simone seemed to be very irritated with the kids, and very standoffish with the adults. We had a total of 9 little girls for this «princess party» and a 2 year old little girl toddler that can’t even talk yet. We also had our 9 year son and his friend there. They charged us $ 60 extra dollars for the 2 year old toddler to put on a princess dress that didn’t even fit her, and for my son and his friend to have 1 TINY piece of pizza that was cut to a size to feed a 3 year old. Also, to top it off. When I went to pay for the rest of the party, the girl at the counter told me it was going to be nearly $ 400 and that I couldn’t pay for the party with a check. That it was cash or credit only. I stressed the fact that I didn’t have an ATM card on me and that I didn’t have any cash on me as well. So then she told me I had to figure it out, and if I couldn’t figure it out that it would pretty much turn into a cop calling scene… ALL ON MY PRECIOUS DAUGHTERS BIRTHDAY… She even said she called her manager, and the manager said no also. Note: that I am a local resident of Bakersfield, and bank with a local bank. So I ended up having to call my uncle who lives hundreds of miles away and had to ask him if I could use his credit card to pay for this party and pay him back tomorrow when the banks opened… That’s what we ended up doing… Then, after allllllll that I went and showed «Simone» the receipt, and she smirked and walked away. And then after my brother asked Simone if he could have a piece of the pizza they were going to throw away. And she has the nerve to TELL MY BROTHER that he could NOT have a piece of pizza because they had payment issues with me??? And this is right after I just went through all that to pay… I will NEVER throw another party here, and will spread the word around town. BEWARE PEOPLE. And to end this off, I forgot to mention that since I had to spend 45 mins trying to figure out the payment situation with these people, I missed a majority of my babies birthday party… Thanks for nothing. The only people spoiled rotten here, are the employees. I am beside myself right now! And not to mention that it was 106 degrees outside and the DID NOT have AC in the building, so everyone was sweating. Couldn’t of been worse

Rented the place out for an hour and a half. We had 11 kids and paid $ 300 for the party. There were three young ladies who worked there who helped the whole time. Two of them were respectful and happy. But Simone was somewhat curt with the kids and looked irritated most the time. This was pretty much confirmed when I asked her if I could have a slice of pizza to which her response was, no. So after paying essentially $ 200/​hour she refused to let me eat a $ 0.25 slice of left over Little Ceasars pizza. Absolutely unacceptable.

This place has some really cute things as far as Bakersfield goes, probably stuff they get from the LA mart and mark up to make it seem elite, but I don’t begrudge anyone a profit. But that’s not the real problem here. I’ve been to this place on two occasions looking for a unique gift last minute. Both times I was there the teenage girls that work there seemed more interested in talking to their friends and posting on Facebook than doing their job helping customers. They charge a small fortune for their items so one would think they would at least have top notch customer service? Not the case. If you like rude girls who have no idea how to work, then this is the place for you.
It’s sad because Bakersfield has so few boutiques for children. I gave you two tries Spoiled Rotten, you failed both times.

Love this shop and everyone working there! Super cute clothes and I’ve always been treated wonderfully. This is a great place to find something cute for a gift… or something for yourself!

I think the store looks very nice and they carry a cute selection of clothing for ladies. The prices are okay, some things could be a little more reasonably priced. Besides that, here are the main 2 issues I have with the store:
1.) I liked, shared, and commented on one of their post, as required, to win a certificate but didn’t win it. There was only one other person on that post, but she did not do all three things (like I did). So, after several days of not seeing a winner posted I messaged the store to see who won and got no reply. The whole thing seems FRAUDULENT.
2.) My cousin and I went to the store for one of their sales. When checking out, I noticed some items were damaged/​had makeup stains. I can understand discounting them and letting the customer know that’s why their marked down, but this store did not that. The damaged items where included in with the sale items and did not have any markings, special tags, or any other indicator. And the cashier seemed more than happy to ring them up before I called it to her attention and let her know I didn’t want any damaged items. Needless to say, I haven’t been back since. FOR THE PRICES, I EXPECT QUALITY ITEMS WHETHER THEY’RE ON SALE OR NOT and BETTER CUSTOMER SERVICE.

Clothes are same quality as you can get at the garment district for less than half the price Spoiled Rotten charges. The owner isn’t friendly. Her staff is sweet and makes up for it. Definitely wouldn’t recommend unless the owner does some soul searching.

Came in store today and received great service! Love all the employees and they are very helpful!
Two thumbs up.

Wow pretty disappointed. .my friend recommend this shop to
I went excited to find some cute stuff… when I walked in there was a very nice young lady with black hair and I think tattoos she greeted me and asked me a few questions. .but once I got to the other side of the store the young girl with long brown hair seemed rude and just looked at me… yes I was in yoga pants and a t shirt… but still I feel as if she was judging me or something. she didn’t even say hello… I had to flag her down so u could try on the clothes I had. And then as soon as some pretty girls with heels on walked in she greeted them and helped them with EVERYTHING! !! I felt like I was in pretty woman… I still bought a cute blouse and sandals but for my first time in and the other lady NEW it was my first time I must say I’m dissatisfied with only her customer service…:-(she needs to treat and greet everyone the same. .for my next visit I hope they make me feel more comfortable.

Just got a call from Jessica one of the managers who apologized and is going to exchange the outfit that I bought. Very happy to not have that money go to waste. And now I can shop there again! :)
After spending over $ 200 there yesterday and I went back today and tried to exchange an outfit; I was told that all sales were final no exceptions. So upset I left the outfit on the counter and walked away. Won’t be supporting that local business anymore. Shame too because I really love their clothes.

I can always count on this shop when I need a cute gift, custom made shirt for back to school, great teacher gifts, or if I need something for myself! Very helpful salespeople too. Can’t say enough good things!

Bought a purse for myself here – loved it. Had my daughter’s party here – the Rock Star Party. She had a lot of fun. Only complete, they were supposed to email me pictures of the event and never did, they were also supposed to include a list of presents given and by whom and didn’t. When
I went back to ask about it later at the event they had with Santa and Mrs. Clause (my girls had a lot of fun), they apologized and said they would sent them, but never did. They also never sent the Santa pics. So, while we were there, it was a blast, but the follow through, not so good.

the best party I’ve ever had for one of my girls! it was the spa party for a dozen 6+ year olds. lots of spilled punch, and other messes to clean up. Yet staff remained positive, attentive and fun! Kudos, because I would have lost my mind! The karaōke portion was literally the most hilarious thing I’d ever seen, and the girls absolutely loved dressing up and sing to their favorite songs. the candy bar I purchased was somewhat of a waste, only because the girls were too busy having fun and doing other things to eat it! The party was not cheap, however I will definitely have another girlie event there, it was worth every penny!

The clothes are fantastic and I always find something that I love in the shop. They could really work on customer service though. Although, every time I have gone to shop they seem to think lower of me, when I do give them a lot of my business. They don’t seem helpful and when you asked them it’s almost as though they are annoyed to help with you. Love the clothes, Hate the service. I will not be going back since the last experience I had with them.

Great place to find unique kids clothing, everything is adorable. Cute, Cute, Cute!

First and foremost the name alone says it all. I wanted to buy something cute and unique for a newborn baby girl and happen to be in Bakersfield… And found just that! I live in LA so lots of cute baby boutiques there, however the girls working the store were getting ready to close, it was 15 min till the store was officially closed, they not once rushed me, on the contrary they were so helpful and courteous and let me do my browsing! I really enjoyed the 15 – 20 short minutes I was in there! I definitely recommend this boutique! Lots of fashionable items and accessories for girls and women! Check it out you’ll love it!

The absolute WORST retail experience ever!
I was really excited to find such a cute botique in the Rosedale area. I have a young daughter, so this looked like a perfect place for both of us. With all the positive reviews I saw in their Facebook I was sure I would have a great experience! Boy was I wrong! I have never been treated so badly. I will definitely be taking my business else where and recommend you do the same! There are many great boutiques in Bakersfield, there is no reason you should waste your time or money at spoiled rotten.

High end childrens clothes at affordable prices. They also have VIP parties that the kids love.

Great selection of première childrens clothes and they throw great kid parties.