U-Haul Moving & Storage of Bakersfield

They have everything you need for moving. It was not spectacular but it was clean, efficient and ergot what we needed. I plan to return and gets hitch installed in my car and when I do, I will update my review. Today, we rented a truck to take items to the dump and goodwill. It was nice they are open in a Sunday we paid 78.00 for the day rental. It was nice because we threw everything I and didn’t have to tie down things or put ties. The negative is the price per mile (in town) was .79 cents. Other places charge much less but I think since it was a weekend you take what you can get

Employees were professional and courteous. Drop off for trailers allowed after hours. They were able to accommodate blankets and doleys at last minute notice! Definitely helped make the move easier!

This is one of those cases where things were going really well UNTIL CUSTOMER SERVICE REARED IT’S UGLY HEAD. I reserved a trailer two weeks in advance with the agreement they would hold my credit card, to secure the equipment. I was to pay cash when the time comes for paying. When I returned the equipment they had charged my credit card. If the original agreement was against U HAUL policy, then they should not have made it. If the agreement was with in U HAUL policy, then honor it. Don’t believe what they tell you at the counter!
They are either sneaky– or they don’t know what they are doing. With all the other Equipment Rental places in Bakersfield (many not U HAUL), drive right on by this one. You will get better service somewhere else.
My car is chronically broken down, it was on a UHAUL trailer in Feb ’15 and again last week.
Several times in 2014 & 2013. I have been faithful to U HAUL for years to get screwed by them on this instance. If you are looking UHAUL– look it up– I have dragged your trailers with my old
2005 Ford PU, my 2008 Chevy PU, and 2014 Chevy PU. All for the same broken car.
I will avoid this place like the plague. And will be shopping your competition for car carriers for the next time I need one. And that time will come

Had a wonderful experience here. Shane, the manager, was so helpful and accommodating. He did everything in his power to make sure we got what we needed, at a fair price, in a timely manner, even though we were difficult! Made a super stressful move a little easier to manage :)