STS Tire & Auto Centers

I used to go to STS for everything. This specific store has done a lot of work on my car. It wasn’t until I broke down on the side of 76 that I realized how incredibly horrible their work is.
I should have realized this when they replaced my radiator for just under a thousand dollars, which took over a month to replace and immediately leaked upon leaving the shop. Upon taking it back they did what must have been a short term fix on the leak and I have been constantly filling up the anti-​freeze for 6 months.
Just under a thousand dollars and over a month of lost time and they couldn’t fix something they had been paid for.
Upon taking my car to a new mechanic, a new trusted friend, I found out that anti freeze had been leaking all over the engine from the upper and lower hoses. In addition to a new leak from the transmission.
There was no oil, oil filter, or transmission fluid in my car and the transmission dip stick had been broken off and never replaced.
Less than 6 months later… thanks STS, really horrible service, not to mention your rude customer service reps.
Also never get new tires here, they break off your sensor every time and try to charge you 60 $ for a new one.

Always a pleasure going to STS. They take good care of my car’so oil change and the state inspection at the same. But want I really appreciate b is the stayed a little later until the job was done. Way to be on my car team.

Very impressed with the service I received at STS. I got a flat tire on 76 without a spare. I had AAA tow me to this location. I was in a rush to get to work and Terrill, the manager I think, had me in and out within 15 minutes. I asked if he could check the other tires to see if they needed to be replaced and he said they were fine, which was cool because he could have tried to over-​sell me but he obviously didn’t. I recommend this place for honest and expeditive service.

I had my winter and summer wheels set swapped for only $ 17.92, the price of 4 wheel rotations! The new manager is very professional and friendly.

I have been going to this location for a few years now. they are very fast helpful not pushy like other companies. I was in a money crunch one time and couldn’t afford something they threw it in for free. They work on all cars and Imports. Fast Inspections yearly runs about $ 60.

Very professional, reasonably priced, conveniently located. Jon clearly explained what was needed and why and made recommendaitons based on his experience. I felt confident it was done right. Service took longer than they thought but was still within one day.

Manager is a good dude. Took care of an issue I had with my wife’s car.

These people will misinform you regarding TPMS sensors — if they are broken or inoperative for any reason when you bring the vehicle in, they are *NOT* required by law to replace them. You can ask for regular, rubber valve stems, which are significantly cheaper. Don’t get fleeced.
Followup:
My girlfriend had a flat tire today. She took her car into this location to repair the flat, where they proceeded to dismount both the flat tire and another one that was low on pressure, then told her that both had cracked TPMS sensors that needed to be replaced. Unfortunately, I was unable to intervene in time to stop them from upselling her. Not only did they charge her $ 160 for two TPMS sensors that she didn’t need, they also booted her out without syncing the new sensors to her ECM.
Now we are left with two sensors that have not been synchronized to the system and are therefore effectively useless, and I will either have to go back and yell at these people in person, or get my own tool to synchronize the sensors. Most places will charge a non-​trivial labor fee to perform this simple task.
When my girlfriend later asked the manager why he didn’t tell her that it wasn’t *required* to replace broken TPMS sensors with new ones, she was told that it’s not «corporate policy.»
TPMS sensors often break when a tire bead is broken and the tire is dismounted from the rim, especially if they are older sensors. Be wary of auto shops that will try to upsell you to products or services you don’t need. I’m just glad they didn’t try to top off her blinker fluid for you.

Good, helpful guys here. They don’t try to cram extra services down your throat unless something is causing an actual issue with your car. The only gripe I have is that I took my car in for an oil change, without a reservation, and ended up waiting an hour for it when there was only one other person there before me. Who knows, maybe they were short on mechanics that day. Other than that, it’s a good place to take your car.

Have separately gotten an oil change and vehicle inspection here and was very please with service and price both times. For these services, they were less expensive than anywhere else I found in the area.

This is easily one of the most professional automotive shops I have had the pleasure of dealing with in a very long time. I used to take my car to the dealer for everything and then found this place when I moved to the area. Exceptional, prompt service with no surprises. Prices are all very reasonable, and work is performed fast. Personnel update you throughout the course of the job either in person or over the phone with status as well as recommendations on other things they feel should be addressed. No pressure or forced selling here. Staff is professional, courteous and honest. An added bonus is the clean waiting room!