Amazon Graphics

I am livid right now! I needed sweet sixteen invitations made and sent out two weeks ago. I provided them with specific instructions a month and a half ago for the invitations which were simple, rustic and matte and provided them with the exact image. Not only did it take them weeks to provide me with a damn draft but as I went in (had to go in person because they never pick up the phone) I asked for the simple rsvp cards and they told me that the designer had to design those and would have it in two days. It’s now been an extra two weeks and Marisol has told me that her designer still hasn’t provided her with them and would call me back. Four days later and nothing. I have left several messages since I have two jobs and I can’t be driving there every single time! I am beyond furious! Now it’s too late to order with anyone else! I am forced to purchase the PDF file on etsy and pray they come out decent!! TAKE YOUR BUSINESS ELSEWHERE! DONT WASTE YOUR TIME, MONEY, and ENERGY on this place!!!

As a small business owner I don’t really believe in writing negative Unilocal reviews, because I believe the feedback should be given directly to the owner so they can improve upon their services or products.
I have done business with Amazon Graphics for the past five years and have spent thousands and thousands of dollars with them.
The owner, Cris attempts to be accommodating, but over promises and usually under delivers, but most of all takes zero blame or responsibility when there is an error on their part. At first I thought there was just a language barrier, but after several aggressive conversations, and extremely loud confrontations over incorrect orders, I simply cannot tolerate this from a fellow business owner. If I were to ever provide service such as this, I would be out of business within a week.
I would never ever recommend anyone does business with Amazon Graphics, unless it changes ownership. disrespecting your customers, raising your voice at them in front of other customers and being extremely aggressive is never ever a way to behave or treat your customers. And demanding that the CUSTOMER pays for incorrect prints, or poor quality printing because the error costs money to the business owner is VEVER acceptable. It’s the cost of doing business. When you do something incorrectly you need to fix it for your customer, and that is a cost that you have to incur as part of doing business.
I Will definitely take my business elsewhere and even if it costs me a little extra, it will be worth it just to have respect and be appreciated as a customer.

I wouldn’t give 0 stars only because they produced SOMETHING & we did end up with product in hand. But still.
— Promised deadline wasn’t met. Our CEO had to personally come in & was told to come back more than once on the same day because they weren’t ready.
— Original artwork was stretched instead of properly converted. I’m a graphic designer by practice. A business should not pose as a «Printing & GRAPHICS» shop if there are no trained professionals to work with files correctly.
— Product was poor quality. Our brochures CRACKED when we folded them.
— Communication needs improvement. I had left the office already, so I had to do file conversion offsite. Waited for an hour or so before hearing back from them, when they originally told bossman that they’re ready to receive artwork.
If I were the owner, I would seriously consider investing in a business revamp or selling out to someone who can. Seems much needed.
Sincerely,
A graduated Graphic Design & Business Management major.

I’m not even going to wait to receive my product yet. Fact:
Monday we discussed exactly what we wanted, was given the price and they boasted 24 hour completion.
Wednesday I stop by and was told by a lady in the reception desk that the order is not ready, but will be in an hour to an hour and thirty minutes.
Walk in after about 2 hours to be told that the process takes a while and to please be mindful of it?
And that the elongated process was done as a favor?
Hmm. So I can’t hold you accountable for everything beforehand, but should take your word on machines taking time to do a job?
Business is simple, I pay you because you say you can get a job done. Can’t do it? How do I get compensated.
Please don’t make your customers for fools.

I use Amazon Graphics for business cards, certificates, and invoices for my dog training business (Master Dog Training in Baldwin Park). They are GREAT! Prices are great! Quality is great. And they get your order done lightning fast! I got my order done the next day! Love them!

I should have gone on Unilocal and read the reviews before I came here. Sylvia’s a receptionist at the front desk by far the worst employee she did not only take my order wrong but she managed to print out the wrong card with the wrong font. And then she tries to be a sweet cupcake and title better it up and tell you that she’s going to lower the price and she still managed to act like a civilized human do not come here he will print out your cards wrong and then try to sell them to you for cheaper

STAY AWAY!!!
By far the worst company i ever did business with! not even worth the phone call for a quote.

I wish I could give this 0 Stars!
I am very disappointed in this place. I went in with a very detailed description of what I wanted on my business card. I mean I even gave the girl a picture of exactly what I wanted! I trusted her to finish the last touches and get the cards done same day instead she sent me multiple proofs that did not match what I originally asked. I asked to her just cancel the order being that we were obviously not on the same page and she was beginning to just waste my time. I asked for my refund because I had paid the cards up front not expecting to be let down and she had the nerve to tell me I owed an extra $ 5 due to «the time she took on designing my card» !! I could not believe what I was hearing. Although I was unsatisfied with her work she was not willing to help in any way. I WILL NEVER GO BACK TO THIS STORE. And I will make sure to let everyone I know not to go here. They advertise «low» pricing but like my husband says «You get what you pay for» and in this case I had to Pay $ 30 for horrible service.