Sunburst Decorative Rock

Terrible customer service. The lady that «helped» us was arguing and talking about another customer on the phone and kept slamming the phone down calling him an ass****. Didn’t even care that we were there right in front of her. So rude.
We proceed to the back where she pointed for us to go to while she was in the phone. We had no idea where we were going. It’s like no one knows how to talk here since they just pointed to us where we needed to go. Seen reviews about how good this David guy was… Too bad he wasn’t here today.

David is extremely helpful! All the rock here is very very reasonable and beautiful. Ask for David he will help you make the best decisions. He is very knowledgeable. Overall I had a great experience.

WORST place! I’m SO disgusted. Despite bad reviews I went because I wanted to save a few $. SO PISSED– the bags of SMOOTH Arizona rock I ordered had a tons of granite, lava, rough & rugged, sharp, broken rocks, dirt, etc. (Is this why they bag them in paper– so you can’t see the crap they load up in there?!) This was to be in an area where we walk barefoot. I slit all 16 bags, then dumped them, so I didn’t see until it was too late.
JUST as bad as that– the older Hispanic woman there was COMPLETELY RUDE to customers– screaming at an older Chinese gentleman, then later saying all kinds of stuff about another customer in Spanish (don’t know if she thought I and others wouldn’t understand or didn’t care). Also– she was trying to get all the customers out at 12:50pm, when they closed at 1pm. She kept yelling about the workers having to leave, NO interest in making sales or helping the 4 of us trying to buy at that time. I haven’t actually seen anyone other than this woman who tried so hard to get rid of customers.
Then– when I went to open my more expensive ($ 25 each) bag– one was taped shut and much lighter than the other bag, so it wasn’t what I paid for.
NEVER going back. Ever. I found Stone Yard in Alta Dena after that. Brenden & Mario were great, the guys who loaded up my vehicle were nice and helpful, and the bags are CLEAR so you see what you get, not to mention actually nice samples you can touch/​feel by the door. SKip Sunburst– should be called Sphincterburst, go to StoneYard instead.
The only good thing– Paola was nice. Yay Paola, hope you can find a better job & team to work with.

The people who work there are extremely nice and helpful. We were able to get the driver and a helper to help us lay the pea gravel (for a fee of course) but at least we didn’t have to do it all by ourselves. The price seemed fair as well and the people at the office did not try to get us to buy the more expensive rock. They just seemed really honest.

I’ve recently purchased pebbles from this company. During the delivery, the driver unsafely operated the forklift and slide the whole container to my garage door damage 3 panels of my garage. But owner refused to repairs because she said that we sign the invoice saying that they’re not responsible for any damage caused during delivery… This mean that they can break anything at your property and don’t have to pay. Does this make any sense… NOPE!
I suggest not to use this company whatsoever, because you will not know what kind of damage they will leave after the delivery and you will have to fix it yourself!

We are in the middle of landscaping our yard, and we came to Sunburst Decorative Rock because it provides more than a wide selection of rocks, gravel, and stone from which to choose.
In transitioning our yard from stereotypical grass to drought-​friendly desert-​inspired landscape, we decided that river rocks of varying sizes would break up the foliage and give a sense of softness to an otherwise arid landscape.
There are other shapes, in case you need pavers, and Sunburst offers chunky cube-​shaped rock… all the better to stack or scatter to make your own rock sculpture.
It’s super chill and remote, and you just pick out what you want, place it on a palette the side of the path, and ask the front reception to call up their guy with a forklift. He picks up the palette and places it on a weight station: rocks are sold by the pound.
We also picked up gravel, and they offer varying sizes and colors. Colored glass even.
All in all, a good place to pick out your pet rock. The only bummer is they aren’t open on the weekends.

Good place to go if you’re looking for a wide range of sands, gravels, river stones and rock. Friendly service. Prices typical.
I recommend this place.
Not sure about all the four and five star reviews I see for this place. I’ve been to a lot of these kinds of places and haven’t seen anything that would set this one apart other than the better than average selection of stone.

Have David help you! He’s very helpful!

Ok seriouly!!! this place is insane!!! It is a landscapers paradise especially if your on a budget. They have by far the greatest selection of rocks, stones, boulders, decomposed granite, etc… the list goes on and on… If you are seriouly on a budget, youve found your perfect place. Why are you still reading this go NOW!!!

We recently purchased some arizona river rock from here and they were able to delivery the same day. They have a great variety of rock to pick from. The only catch about buying arizona river rock by the cubic yard is that it contains a lot of sand you need to wash out. Aside from that, I’d buy from them again.