Supercuts

Seriously, I don’t even know where to start. I bring my brother here about every month and a half, without an appointment. The wait is usually manageable but today was just ridiculous. We signed in with one person ahead of us. Unfortunately, that person was getting roots retouched so that was going to take up one of the two stylists time for quite some time. My brother advised me that the other man had walked in after him. The other lady was halfway done some guys hair, so I thought cool we’re next.
Well I was wrong, the lady didn’t even look my way and took the gentleman in who had walked in after my brother. I’m guessing he had an appointment, I don’t know, she didn’t say anything. I didn’t say anything either and decided to just wait. Then another gentleman walks in as the lady is almost done with the previous guy. At this point I have been waiting over an hour (I counted). I’m usually VERY patient, but this was getting annoying. So as she charges out the guy, I look over at her waiting for her to tell me something like okay you’re next.
Instead she begins talking to the guy who had arrived way after we did about his appointment. Then after glaring at her, she looks over at me and says it will be about 15 – 20 more minutes. I ask her why so long and she says she has to take the appointment in before us. And although we are not on the appointments that she will put us next. EXCUSE ME!
I advised her that we had been waiting for over an hour and all she could say is that she had to get to the appointment and that we would be next and that they were behind. Okay… first off, I get there are appointments and they try to honor those but she couldn’t make the appointment wait an extra 15 minutes since we had already been waiting there for over an hour. I would think it’s common courtesy to make room for people who don’t have appointments. So what i understand is, if I don’t have an appointment I will have to sit there and wait until they’re finished with ALL their appointments until I can get service?! Even if it means waiting two hours?! That’s so unrealistic. If they value appointments so much why don’t they put somewhere that they only accept appointments? At least then I would consciously know what I was in for. Then I didn’t appreciate at all that she said that even though we didn’t have an appointment she would put us next. After over an hour we still weren’t next?!
No thank you. I rather over pay for a boys hair cut somewhere worth my time and money.

Always excellent service. We always walk-​in instead of an appointment, I know, bad Mom! But, hey, there’s never more than a 20 minute wait & the stylists are always happy to see us. Always walk out feeling beautiful.

It’s reasonable priced and the stylist was nice but I shouldn’t have to go home and re cut parts of it to fix it. I ended up straightening my hair and there were long pieces here and there that I had to trim off and long pieces in my bangs I had to trim. It’s kind of annoying.

A little more than I am used to paying for a men’s haircut — $ 16– but Carmen did an excellent job. They are open late till 8, and I went a little before that and was helped promptly as there were not many customers. The haircut was quick, about 20 minutes long, and Carmen was friendly and polite but did not try to engage in awkward conversation making. The place was clean. Recommended.

I had my haircut by Stephanie. A trim of the bangs, one inch off (to get rid of split ends), and a V shaped layers! I had her wash my hair since it is my favorite experience of a hair cut. And just shampoo and conditioner alone she spent a good 15 minutes. It was great! I told her about my bad experience with haircuts and she kept asking my about the length and if she should chop off more. I appreciate it, because sometimes hairstylist don’t and it makes me frustrated.
She didn’t blow dry my hair, but I don’t mind. I’d rather see what my hair would look like without blow drying it because I don’t do it a home.
Bought a few products like Paul Michael Shampoos and Matrix Conditioner since. My mom and I paid $ 80 for both haircuts, 2 shampoos, and 1 conditioner!
We’d definitely go back!!!

Awful. I went in for a hair dye and trim.
I got my hair cut and has it done by Stephanie, but after got my hair dye done by Jessica. First of all she introduced herself so rudely, when I asked how much I would owe they looked at each other and Jessica said hold on let us talk about it? Stephanie had already given me a price but I asked again just to make sure.
Jessica had no idea what she was doing she took forever and she didn’t know how to dye hair. She kept asking Elena (another hair stylist) what to do and if she was doing it correct, and what’s next. Once I heard that I figured this girl has no idea what she’s doing. When she rinsed off my hair after she said I’m done and that’s it! I told her thank you gave her a 10 $ tip and left. She insisted on me signing a paper that I told her I can’t answer it because the questions on there ask about how the hair looks and feels after its done. So I put the paper down. And told her no. But as I was throwing up outside because I wasn’t feeling well she came with the paper And said sorry sorry but please sign it just your signature I’ll do the rest.
Horrible experience, later to find out she color is not the same. Two different color tones, and she was suppose to use a special lotion for my scalp and didn’t. And now my entire head is swollen.
I should’ve known they didn’t know what they were doing as soon as j heard them asking questions on what’s correct and what’s next.
Told all my co workers, and they agreed never go back. Beginners in training work at super cuts.

The wait was decent. I didn’t expect to be the first one attended considering there were people waiting before me and that I didn’t make an appointment. Which you can make appointments online as well as! Convenient!
The service was amazing! The stylist I got was a woman named Elena who was very nice and talked to me unlike other stylist. Elena was very comforting to me because I was cutting off about 12 inches of my hair so she knew how to talk me through it. She kept making sure that I was okay with the amount she was cutting and everything. I loved her! I love the way she left my hair as well, exactly the way I wanted. Definitely coming back again!

It’s been 5 months the last time I was here. My hair has gotten long. My hair grows fast. It’s all the way down midway on my back.
I came back here last Saturday at 10:50 a.m. Waited 13 minutes. This time I have a different stylist named Olivia. I got the same thing. Cut $ 16 and shampoo $ 5.
I had all my hair chopped off. My length now is just below my shoulder. She told me it will costs me $ 20 for blow dry. That’s ridiculous! Last time I was here, the other stylist only charged me $ 10.
Five months ago i had it below my should, layered. So i told this stylist same thing. Below my shoulder kept the layered. She didn’t do that. She cut one length, straight across.

After having a horrible experience at the West Covina location, I hesitated coming here; however, after reading the reviews I decided to give it a try and I am so glad I did! The ladies here are so friendly and professional. The location is tidy. Evelyn and Jessica have great customer service skills and their experience definitely shows in your haircut.

This place has terrible service. I went here about less than a month ago to get a hair cut and I got welcomed well. So they began to «examine» my hair and suspected lice, so the hair dresser who doesn’t seem to know what lice is calls over a tall lady with short black hair who was probably the supervisor and they agreed to have inspected my hair with lice sadly they didn’t even know what lice looked like! I got service rejected by two «hair dressers» who somehow managed to get their cosmetology license that’s pretty embarrassing because you don’t have to be a doctor to know what they look like.

Despite all the name changes i continue to come here not only because of the great staff/​girls but their work is awesome!

Wow! This was the first time I came here. The best place place to get a haircut ever! The ladies are super sweet and nice. And the salon is super clean. I will surely come back here. The nicest ladies here is estella. She did the best haircut on me ever. I loved it so much. If you come here give her a try you won’t regret it!:)

Cheap and i loved my hair cut! It was my first time going though we’ll see what happens next time :)

$ 16 hair trim, sweet stylist … No fuss… And my 9^th haircut free!