Goodyear Auto Service Center

Excellent service! My boyfriend and I just moved here from Texas and needed to get snow tires at the last minute. They helped us find what we needed as new snow drivers and even called around to find them for us the very next day!!!
Great attitudes, helpful, professional… we won’t be going anywhere else!

** Update ***
Please do read my original, before the update.
After writing GoodYear Corporate and explaining my situation, they promptly refunded me for my out of pocket expenses!
My original rating was 2 stars, and it just went up 1!
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Customer Service is not their forte. Neither is changing tires.
I’m not even sure where to start…
First off, when they say that the tire change will encompass everything, what they forget to tell you is that they just «check» for tire alignment, and not actually perform one as part of the package — the actual tire alignment is an additional cost. So don’t fall for their «Tire Service» and assume that tire alignment is included.
Secondly the most important issue for me was that they broke my TPMS sensor on the tire, never told me about it, and let me drive off after a $ 854 bill. As I drive down the road I noticed that the car pulled to the right, clearly an indication that something was wrong with the tire. And since I was losing 5psi every day out of the front tire, it was safe to assume that something was indeed wrong.
Turns out while they were changing the tire, they broke the TPMS stem.
That wasn’t even the thing that boiled me up. It was their blatant lie and adamant stance that it was not caused by the tire change! The service manager even had the audacity to point out the valve stem and said «We don’t touch that part sir, we just do the Tire» — whilst pointing to the tire :)
So why did I give them two stars instead of one? Because after fighting with several incompetent folks at Goodyear (all with Manager in their title), I finally found the Store manager to be somewhat reasonable — Jodi (sp). He did offer to replace the TPMS sensor for no charge, but by that time I had already taken it to the dealer and resolved the issue.
I’m sure every place has their issues, but if you’re entire business revolves around Tire Service, you need to do a much better job at it. And have some customer service skills.