Great customer service. Lead me right to what I was looking for; even came out to my car and helped me access my exact needs. My only mistake was not getting the reps name for review cred. This location was clean, well organized, well lit which made it easy to to maneuver. I’m intimidated by auto part stores but a well kept one with helpful staff really knocks the edge off.
Jason T.
Rating des Ortes: 5 Valley Park, MO
Awesome!!! Jared always helps me with whatever i need, and it doesn’t cost me an arm and a leg!!! maybe just a toe lol!
S. W.
Rating des Ortes: 4 Saint Louis, MO
Went here on Wednesday to get a new light bulb for the front headlight. We lucked up on a great service representative Jared S. He was soo pleasant, professional, knowledgeable and extremely polite. He knew exactly what we needed, went and grabbed our part immediately before we walked to the aisle. He offered to install the light and made sure the part worked before we left. We were created upon arrival and assisted beyond our satisfaction. If you come here ask for Jared S!!!
Lauren D.
Rating des Ortes: 5 Saint Louis, MO
The manager was very helpful in replacing my battery. Will definitely come back to this location. Alina checked us out and was very nice too. Thanks!
Vince L.
Rating des Ortes: 4 Ballwin, MO
I don’t know why this place gets a bad rap on Unilocal.I have always had a good experience. Sometimes it takes a bit due to the number of customers but I am usually not in a hurry to get my bits and pieces. I have had them come out and test batteries, take sensor readings, and assist with wiper blades. Sometimes they are very busy with folks doing a lot with their vehicles but that is the nature of the business. The handful of employees I have worked with have always been patient and knowledgeable. They would even include me when looking for parts and such on their screen. My biggest gripe is the trash cans are always over full outside. Take a moment and dump them!
Julie L.
Rating des Ortes: 2 Saint Louis, MO
Very attentive to customers… however not very knowledgeable. I went into this location to get two sets of wiper blades for two different models of cars. One of the associates looked both cars up, told me that they had everything I needed then proceeded to lecture me about one of the models of my car and why«regular» blades wouldn’t work for it and wouldn’t sell me the less expensive blades. I purchased 4 blades, all at his suggestion, one set was what is normally purchased for one of the models then the other being the more expensive set. He offered to put the one set on the car that I had, which I took him up on and took the other set home. I went to a different location, pretended I was buying the set of blades for the first time and the associate at this location sold me the ones we are use to buying. I then told this associate about the other blades and he told me that it was unnecessary for the pricier blades. I appreciate associates being honest. I will only go to this location when necessary but know for next time that they shouldn’t be selling me anything from what I’m use to getting.
John T.
Rating des Ortes: 1 Saint Louis, MO
Awful service. I went in to this autozone looking for air fresher a d wiper blades. They didn’t have the air fresher I wanted or the wiper blades. That’s an inventory problem but not my problem. I was the only customer in the store and there were three workers(ha!) up front who could see me the whole time. Not once was I asked if I needed assistance. I heard at least three curse words as they chatted about their exploits of the night before. I decided then that I’d buy nothing from this store. On the way out I used the wrong door. Rather than tell me the exit was around the corner where I couldn’t see they enjoyed a private laugh at the dumb dude trying to go out the in door. I’ll never make the mistake of going IN the in door again. This review will be posted on Twitter and FB too.