Madison Seven Trails

This has been one of the best experiences I’ve ever had with an apartment complex. The last reviewer was right… People don’t tend to leave good reviews when they’re angry about something. I’ve never had such nice and respectful employees to work with at an apartment. It was sooo easy to move in. They made everything really simple and were really great with communicating. We moved from across country so we didn’t even know what we were moving into. They really helped with this process. Also, the maintenance and grounds keepers are SO nice! They are always so timely and so helpful. They come in looking professional with red shirts so you know that it’s them. They are sensitive to babies naps and try to be respectful of your schedule. They fix things really quickly and never argue about anything. We had a dishwasher that wasn’t cleaning properly and the next week we got a brand new one. Same thing with an oven. We literally don’t see ANY bugs here. The only time we did it was because there was a small hole at the bottom of our door that they fixed quickly. These apartments are definitely older but they do a good job updating them. We are living here until our house is built and this has been a nice in between for our family. It feels safe and I’ve never had such enjoyable and sweet neighbors. No apartment is perfect, every unit will be different. But this is definitely one of the best. Thanks, seven trails!

My God I wish I could give less than one star! This place is out of control. The management, the cleanliness… it’s a total shit hole. NOBODY listens to complaints, and the amount of rudeness is insane. Listen, you have a choice to live ANYWHERE. I am trying to help you… do NOT pick this place! Sure, the amount they will charge is decent, but it’s cheap for a REASON! I’m trying to help you! DON’T DO IT! Look at the other reviews!

This place doesn’t even deserve a one star rating. If I could, I would give them zero stars. This place is the most disgusting, unsanitary, unclean, a**hole infested neighborhood and management I have ever lived in, in my whole entire life. I’m embarrassed to say I even live here… i have been here for 6 months only and since the first day we moved in, we noticed cockroaches. I have called every month to get them taken care of and they came and sprayed a few times but the cockroaches still keep entering my apartment. Management says I only called like three times which is bs! But I have my own documented proof! I am fed up at maintenance and the people that work in the offices! They are such a**holes and they won’t do anything help me! They keep saying it’s my fault and that the roaches will go away eventually on there own and that it takes time… not f*cking 6 months??? Well today was the last straw! I am fed up with them and i left them a nice message saying that if they don’t take care of the roach problem, I will cut up my contract and walk! I’m even scared about thinking, what if at night they are freaking walking all over my face and going in my mouth, etc… I’m scared to come into my own home… I don’t even WANT to open the door for $ 750 a month! I am a TLC reality star and I know people in the TV world that will put my review on tv saying that this place needs to be demolished! I have documented proof of pictures and times I have called and took videos of the cockroaches and they haven’t done SH*T about any of it! The main manager came in one day and was like, «where are they I don’t see them.» And I left four of them on the floor on purpose just so she can see the proof… AND SHE ACTED LIKE THAT WAS JUST DIRT AND NOT AN INSECT! She was like, «where? I don’t see them.» I’m like, «do you want me to pick it up and hand it to you so you can feel it and see it more up close?» She said, «well, we will take care of it and let you know tomorrow.» Yeah, it’s been a month! Don’t waste your money; your hard earned money! It’s not worth it! This place needs to be condemned! I’m so pissed off!!!

Don’t rent here!!! We rented out the club house for a party paid the deposit etc. They wouldn’t let us in before 5, they told us they would remove all of there advertising, they didn’t, kept the deposit for «miscellaneous» reasons. There are geese ALL OVER and the crap on everything. Had problems sending my kids out to the bus because they would get attacked. So when we finally got out of there, they kept our deposit and then charged us another $ 1,000, so almost $ 2,000 because they said they had to replace all the carpet. Reason for that is because they found to small (about the size of a quarter) stains. «Why didn’t you get a walk through» you ask, because we were denied one since we weren’t out 2 weeks before our lease was up. They staff was just down right rude!!! Went to take my kids to the pool, my little ones ran a little bit ahead of me and got to the gate first. The gate was locked and the employee on the other side just started yelling at us that it was closed. Nothing like getting yelled at in front of your kids. The management constantly changes for your never dealing with the same people either. Bottom line don’t rent here.

I have lived here for over two years in a apartment. Rooms are large. Nice size closets.
Sound proofing between floors is bad. You can hear everything. And weirdly, smell everything too. Also, I can hear every sound from the parking lot. Hardly ever hear any noise from next door though so sound proofing there must be pretty decent.
The road through the complex is pretty busy and noisy. The park nearby holds some festivals that are super loud.
Great snow removal, good at putting salt down, great grounds maintenance. Not too good at keeping laundry rooms maintained and most are in basements that feel a bit unsafe at night.
Clubhouse is quite expensive to reserve and use. Gym is 24-​hour but they keep changing the door code. I’ve never used them, but the pools always look well-​maintained.
Lots of people out walking their dogs without scooping.
I have had squirrels running crazy in the space above my ceiling and the roof and they are doing very little to resolve.
Finally, there is all-​around too much noise. I am glad to be moving.