David’s Bridal

My shopping experience wasn’t bad by any means but the only person in this store worth five stars was my consultant Krystal. She stayed with me when I tried on all of the dresses and was offering suggestions and went and grabbed a few she thought I would like better. And one of those ended up being my dress!
Aside from her However, there was a huge ordeal when I went to buy my dress and the cashier ended up swiping my card so many times that the bank froze my accounts for «fraudulent activity» and they were so worried about us «accusing them» of something that it made the whole situation that much more stressful. I was not mad at them and it was simply a mix up but they switched from accommodating to being defensive so fast. I spent the whole day bouncing between them and the bank to straighten out the accounts to not get triple charged for a dress.
Well anyways the dress itself is beautiful and that is all that matters but just walk in with patience and Be willing to have a few bumps along the way.

Although the store opened late and there was a huge line, Jeffery (our consultant) made our shopping trip pleasant and pain-​free! He was always around offering suggestions on sizes, pulling more sizes/​colors/​styles from the rack, and making sure we were all comfortable with our purchases. He explained the process of ordering dresses extremely well, and was super duper helpful in helping us with the paperwork.
If you have an appointment here, definitely ask for Jeffery.

The greeting at the door is great, though chaotic since there’s no real line, and people everywhere. The dress fitting part was pretty standard, the guy checked on me once. But when I asked for a sash that would match the blue of the bridesmaid dresses (I’m going to be a Groomsmaid), he just said «oh it’s in Marine? That’s like a navy», which did not leave me feeling very confident.
I bought the dress, and at the time they said that they couldn’t give me a discount bc the bride hadn’t purchased her gown there, and that there were no coupons or sales coming that they knew of. Ok. No big deal.
When I come to get the dress about a month later, and again there is chaos at the front door, but no one else working that can be seen. There are signs everywhere advertising a holiday sale of $ 20 off of non-​bridal dresses. I ask if I qualify for this. She checks, and says «sorry, no, because you bought your dress a week before the sale started. I mention the conversation that I had when I bought the dress saying «the ad says ‘Annual Holiday Sale’, so for you to say that you have no idea when sales happen, if it’s an Annual sale — didn’t you know it was coming?» She muttered that she supposed she did. I asked why then tell me that they don’t know when sales are happening if they have one annually, I could’ve waited a week. She just said «I guess I could have».
It’s not about the $ 20, it’s the poor service and the lie.
Also, don’t call them. They won’t answer, even if the email they send you tells you to. The one time they did was after 43 rings, and the lady told me they were swamped and crowded. I had just left the store, and I was one of 2 customers.

Came to start my wedding dress shopping! Made my appointment at a bridal show and leading up to the date got an email to confirm. When I arrived I checked in and was told to start looking while waiting for my sales person. While looking someone in the store asked if I had a appointment and I said I had already checked in and then they left to browse. The salesperson, Garrett greeted me and asked what I was looking for and said he would get a room for me and pull some stuff and I was welcome to grab some things. He also explained how the dresses were sorted, which was very helpful.
Garrett was incredible, I very indecisive and had my family with me and he was able to handle all of us! I tried on almost 20+ dresses and have a better idea of what I want but am still looking. The store is huge and laid out well, had a great time!

We had an appointment today for a total of 5 bridesmaids and were not helped for 20 minutes after our appt. Our «helper» said she had two appointments already but that «her manager was aware» and pointed us to a room. The room was only big enough for two people, and then she disappeared. One of our bridesmaids is pregnant and she had questioned her about maternity dresses and she sad she didn’t have time to help her look, and to go ask someone else. She did not come over to us one time, she didn’t measure our sizes or even check on us. We all were planning on buying our dresses that day however we all thought there was no way this woman deserved the commission from all these dresses. This woman was also the woman who helped my friend pick her dress out and was just as equally awful at that appointment. I will never recommend anyone to come to this place for ANYTHING and it’s infuriating we were there for 2 hours and weren’t helped one time.

This place is awful. We made an appointment for my best friends wedding. We got there and still waited forever. Finally we had service and the 8 of us were taken back to one room where there was no room to wait and look at dresses. The workers were completely rude as well. We left immediately and went to another bridal shop and it was fantastic. I will never go back nor will I recommended this place to anyone.

I originally tried on [bridesmaids] dresses about 6 months before the wedding (to select style options), but made the purchase about 1.5 months before the wedding. THAT was when I found out that it could take up to 3 months for my dress to come in because it «was a 12 week dress»!!! WHY WHY WHY wasn’t this communicated 6 months before??? (Maybe it was because no one actually helped me with my fitting. The woman that was «assigned» to me was busy taking care of others & never once checked on me. Even so, it is doubtful I would have been pre-​warned about the lead time needed for ordering.)
Fast-​forward to September, when I was ordering the dress: The warehouse did not have my size in stock, so I ordered the next size up with the thought that it would need to be altered to fit. I feel this was a gross disservice to the me– the customer– to be in a predicament like this. I was told the original delivery date would be Oct 28 (three days before I had to leave town with the dress!!!), but they would put a rush on the dress & probably have it within the week. They did not. Then I called the next week. It was still not there. I physically went into the store to discuss this with someone, and I stood there while she called someone «to put a rush on the dress» that they should have already done before. I was told it would be in on Friday, and I would receive an email and a phone call when the dress came in. I did not. (I even checked spam email just in case.) I called on the following Sunday, which is when I found out that it had in fact arrived. I was able to get in there that day for a fitting because I needed the dress in less than 2 weeks — which of course was an additional «rush» charge on the alterations.
One thing slightly on the «plus» side is that the sizing is not as consistent as it should be. Therefore, the one size up that I had ordered was not too loose to require alterations. Instead, I only paid for getting it hemmed ($ 60) plus the rush fee ($ 25).
I’m also sure there is some sort of commission scale in the store, because the associates are supposed to help you. When I was asked who assisted me, and I said that no one did, the female cahier put some guy’s name on my receipt as my sales associate. I have no clue who this person was, but I am guessing he received something «for his efforts» on my behalf.
Note to brides: verify the correct date of the event with the store, because they never had the date right for this event. The wedding was Fri, Nov 6, but the store records showed Sat, Nov 7. I told them multiple times the date they had was wrong, but they never corrected it in their system. Apparently nobody believes in Friday weddings (?).

I had an appointment at David’s Bridal in Glen Burnie and my experience was fantastic. I had gone online and made an appointment with them for Monday at 4.30, then saved some of my favorites that I wanted to see in person to save some time. I got there about 5 minutes early & checked in with a girl at the desk. For some reason, they had my appointment scheduled for Sunday at 4.30, but they took me anyway with no problem. I had Jeff as my consultant and he was FANTASTIC! I had no idea what size I was, so he measured me and asked what I liked & my price range. He pulled some dresses that weren’t on the list that were similar to what I liked, while also including all the ones that I had mentioned online and all of them were within my budget. He set me up with all of the additional items to wear under the dresses and also a couple cute belts to add some oomph to the more simple styles. He never once was pushy, knew what he was talking about with each dress, and always listened to what I said. After trying all of them on, I found the one! Jeff wrote down everything I needed to know about the dress so I would know what it was when I was ready to finally buy. He also wrote down his schedule so if I had any questions, I could call and speak with him. He was so fun and he made the experience so much better than I had expected it to be. I had read reviews online and alot of them were disheartening, but he totally made me change my mind. I haven’t bought the dress yet, but I don’t think I’ll be having any issues. Jeff was amazing.

We signed an agreement for alterations and money changed hands. The following afternoon DB informed my fiancé that they refused to complete the alterations we agreed to and paid for. David’s Bridal refunded our money and basically told us, «Good Luck.» with only two months until our wedding date.
DB wasted our time and forced us to find another place to have alterations done with only weeks to go.
I firmly believe David’s Bridal backed out of our agreement because we didn’t buy a brand-​new dress from them. The dress was purchased from DB many years ago, and their excuse is that if they ruin the dress (fire, flood, negligence, etc.), an exact replacement cannot be made. We were upfront with them about the dress when we made our appointment months ago, and we were never told this would be a problem until now.
ALSO: This is the same David’s Bridal listed at 6322 Ritchie Hwy (with a 2.5 star rating). Obviously this shop is trying to bury its poor reputation by creating a new Unilocal listing.

There are some really good things about David’s Bridal, as well as some not so good things. I originally came here a little over a year ago with 2 friends/​bridesmaids, my sister/​MOH, mom and grandma to look for a wedding dress. I knew that I wanted to come to David’s because I had literally NO idea what I wanted and David’s has so much variety that I was able to try on every major style of wedding dress to see what would work for me. Also the prices are pretty good, and when looking on my budget I felt like my dress wasn’t what I wanted to spend the most money on. We made an appointment for a Sunday morning and we were some of the only people there — — this is unusual. There are certain times of the year when the line is out the door with stressed out, excited women and I’m pretty sure I wouldn’t even attempt to deal with that. If you have some time before the event you’re shopping for I would recommend calling the store because they can probably recommend some times when you can come when it’s less chaotic.
We get there and check in and the hostesses tell us to start browsing and taking things off of the rack. So we’re pumped and pulling from here and there for 5 or 10 minutes. Then the stylist assigned to us comes over in a cold sweat and starts yelling to put things back and that we shouldn’t be pulling anything. So we all get pissed because we were following instructions and now we’re getting yelled at. I figured the day was shot. Fortunately, she was able to turn things abound and we ended up having fun… and I ended up getting a dress! I tried on a whole bunch of different dresses in what felt like a ridiculous bridal fashion show and we took a ton of pics! I kept asking about one dress in particular and the stylist, Ziomara, told me to wait and to try that one on last. In retrospect I realize it’s because she knew that this was «the one». She’s probably helped so many brides with so many body shapes and sizes that she took one look at me and knew exactly what I would look good in. I put the final dress on and walked out and knew I had to have it. And then… commence cheesy Say Yes to the Dress type hooplah! They make an announcement and clap and you ring a bell and everyone is staring at you and it’s a lot of excitement! At the time I was mortified and thought it was lame… but in retrospect the memory makes me smile!
That day we ordered the dress, slip and veil. They e-​mail you when your order is ready in an inconspicuous e-​mail that basically says «your thing is here, come get it in x number of days or else!» I don’t know why they don’t call. So a couple of weeks later my slip came in (kind of annoying that I couldn’t make the trip to Glen Burnie to pick up the slip WITH the dress, but fine). Then about a month later my dress came in!!! You have to take the dress with you — you can’t hold it there for safe keeping. I don’t know if this is ordinary or not, but I couldn’t believe how quickly the dress came. Then I’m waiting and waiting for the veil. Finally, 2 months later I asked if there was a delay. Evidently I was supposed to take the veil that I paid for home with me that day when I bought it, though nobody told me that. Fortunately I spoke with a manager who let me come get another one without a problem. I also got a little bit concerned about getting my alterations done there after seeing the alteration room — we all know that David’s is a warehouse, but the alteration place is like a FACTORY. Also every person I spoke with at David’s told me a different timeline for when I should be scheduling dress fittings. Those issues alongside the reputation for having very costly alterations led me to taking my dress elsewhere for that (Isabella Bridal in Nottingham).
Finally: shoes. I ordered several pairs online and I was having the WORST time finding a pair that I liked. I decided to go to David’s and they actually have a really good shoe selection with a lot of different styles and heel lengths. It’s probably a more comprehensive selection of bridal shoes than you’ll find anywhere else (excluding Touch Ups). The problem is that everyone can try any pair on and with so many people coming through a lot of the shoes are dirty or had footprints in them. I found the shoes I loved and then ordered them on the David’s Bridal website — as an added bonus they always have coupons for online shopping.
I recommend David’s for a lot of reasons, but you need to have patience. My dress was beautiful and resilient and worked out really well for the wedding. I don’t feel like my dress was lesser quality because it wasn’t from Kleinfelds or something. But I would recommend going elsewhere for alterations. If you are patient with a more chaotic, busy place then you will probably find the dress you’re looking for, and at a pretty good price.

All the staff were extremely helpful & friendly although it was a very busy day. It’d be better to do early during the week as weekends get busy quick.

I’ve been going here to get my bridesmaid dress and shoes. Not once has anyone asked me how they can help me, even as I stand by the sign in place staring at the associates! Am I missing something? I get more help at a Walmart.
I really don’t think there’s a reason to make appointments for the little service that’s actually received. Perhaps it’s different for the bride and her dress.
Plus my dress was insanely wrinkled as I picked it up. I heard that steaming is complimentary. I’d rather just have it wrinkle-​free when I pick it up and hang it nicely till the wedding, instead of having to make another trip to the store.

We had a horrible experience here over the past weekend. Not one person smiled, or made us feel welcome and that was only the beginning. The woman who was supposed to be helping us did absolutely nothing. She didn’t recommend any dresses, give any suggestions or even help us when we were trying things on. She just carried our dresses back for us. I don’t think I saw her smile once… I overheard her telling someone that «none of her brides have bought anything today», which I wouldn’t doubt for a second. What is supposed to be a great time for a bride ended up being an awful Saturday morning.

This place is the worst. Had the «pleasure» of having to go there to get a bridesmaid dress. I already knew the dress I needed, but wanted to try it on one more time. I grabbed it and proceeded to the dressing rooms. I got one and told my husband to watch the door because I know from experience the employees will just walk right in. So I put it on and came out and was immediately accosted by a pushy employee who asked why was I in that room and who «put» me in there. I said no one, I put myself in there and very RUDELY she said that want how it worked that the rooms were reserved. Well excuse me but I am a paying customer so she really needed to check herself and back off. We complained to someone but I’m sure it didn’t matter. I will never go back there. The employees are trashy and extremely unprofessional.

So today was a big day. My sorority sister and dear friend is getting married! So what does that mean? Dress shopping! Now as a plus sized woman, this can be a moment of anxiety. Oh but not today! Our consultant, Troy, was phenomenal. He has a great eye for measurement, even without measuring a woman. The dresses were wonderful. If you’re getting married or you’re a bridesmaid, go see Troy at David’s Bridal!!!

I’m updating my previous review after I picked up my dress. I went in on another packed day and got the star treatment. The woman at the register brought me back to try it on, helped me get it on and off, and took pictures for me to send to my friends.

I was a part of group of girls who were there to go bridesmaids dress shopping. The bride had made an appointment for 11 and it was super crowded. The lady who was assigned to help us was also helping another party so her full attention was mostly on them since she was looking for a wedding dress. Besides being super crowded and not being helpful we were in and out within 40 min. For future bridal parties I will not come here on the weekend. I’d rather go during a weekday where the attendant can give us her full undivided attention.

We went to David’s Bridal to look for bridesmaids dresses. The selection at this store was much better than other stores we’ve been to. We ended up finding a great bridesmaid dress, but with zero help from the consultant. She actually said «I need to go help a real bride right now» at one point. Apparently I’m not a real bride since I already have my wedding dress? At the end of our appointment we said that we had found the bridesmaid dress, but wanted to wait to buy them, and the consultant said «it’s ok, I don’t care about my commission…» We were all flabbergasted that she would actually say that. Needless to say, we did not buy the dresses from her, she literally did nothing to help us. But at least the dress is super cute, a good price, and looks great on all the bridesmaids!

So I’m giving this location one star because of the LACK of customer service that we received. First let me say that we had a large party with different sizes and ages. Second, the bride said I would like to find a dress for me as well but we ended up going and getting dresses for her. I personally felt that we should’ve had our consultant totally attentive to our needs and the vision that the bride has for her wedding. We had an appointment but we had to split our consultant with another appointment which I’m not sure if that’s the normal for appointment but it seems that everyone else had their consultant to themselves. They were attentive and were helpful with the parties putting on their dresses and helping them take them off. I’m sorry, I work in the customer service field and this is just unacceptable and the fact that when we make our purchases she will get a large commission check which I don’t think is fair! Then to have the consultants talking about us still being here is just beyond appropriate words for this review. I said « Unilocal will be hearing from me» and all of a sudden consultants were coming up to us asking if we needed help. The power of the Unilocal review. Please get it together David’s Bridal.

Overall our experience at David’s Bridal was like hanging out with someone who is bipolar.
When we were greeted and signed in for our bridal appointment we were told to go into the dress area and start picking things. As a matter of fact, they said, «look and touch and pick away!» or something along those lines.
So here we are, a group of women waiting for our sales associate, pulling dresses that we liked. Next thing you know our sales associate is coming over and yelling at us for picking dresses. «These aren’t even your size!» she says. «If you trip and fall over a dress we will end up being liable, so that’s why we don’t want you pulling dresses.» OK, great. Don’t yell at US like we’re a bunch of five year olds — yell at the person who told us to go dig in.
Needless to say, in the beginning we were a little pessimistic about how the rest of the appointment would go.
However, once we got into the swing of things, our associate started to warm up to us, and us to her. Her name was Ziomara, and she ultimately put the bride in *her* dress. It was a successful day, after all!
When it came time to check-​out we noticed that they basically bombard you with coupons, information about tuxedos, a booklet for bridesmaid dresses, etc. It was like the used car salesman came out. «Are you sure you don’t want to buy your dress preservation kit NOW?»
At any rate, the dress was found, and it was a very reasonable price. If you’re willing to tolerate a bit of chaos and maybe not being greeted by the nicest people, you will probably end up OK!

I’m the maid of honor in my best friends wedding. She selected a dress online and requested her bridal party go try on sizes before ordering online (we all have hectic schedules so we couldn’t get together as a group). So I called on a Monday to schedule an appointment to try on the style dress and shoes. (The bride strongly suggest we set an appointment to do so even though we were just trying on). Keisha took my call and was able to offer me MANY appointment slots during the week. I wanted to go right after work on Thursday and she was able to give me a time slot that was right after work.
Overall the store is clean, and easy to locate. I was nervous about going to this particular store b/​c of all the bad reviews. When I arrived, it wasn’t crowded at all. A bridal party of maybe 6 ladies were checking out and they seemed to be happy. I wasn’t very impressed with the ladies at the check in desk. But their behavior might be excused for their young age. *They were talking about personal things when I was waiting for my consultant and complaining about working…* I arrived about 40 minutes earlier than my scheduled appointment but Candace was able to take me early. She quickly found the dress and shoes and led me to the fitting room. She helped me adjust the dress and even helped me take a picture of myself to send to the bride for her approval. Candace was fun, sassy, and made the fitting go by so quickly. If you have the chance to request someone, try to ask for her.
My advice would be to try and go during the week, they don’t seem to be as busy as the weekends. Overall the staff is really professional and helpful.

My consultant wasn’t helpful or friendly… My dress was on me crookedly, didn’t exactly try to help me bring dresses in the styles I requested. And if I asked for a style she would simply say they didn’t have anything… Guess they don’t work on commission cuz she hardly tried to help me.
Good thing I had some gfs with me… else it’s just chaos.