E-zpass Maryland

Horrible service and much of crocks. They are charging me full price even Though I have commuter plan. When it’s time to ask for my money back they are giving me the ran around

I’m disappointed in how much money is invested into paying $ 8.00 /​day on the icc plus all other toll roads ,
Then you get a letter in the mail even though you did what you were supposed to (buying an EZ pass) and mounting it on your windshield. Signing up online. The letter states I owe $ 1500.00 of that $ 1200 is administrative fees. Ok you call and get put on permahold or nooone answers then you get hung up on. Let me tell you something. I am paying here not you, and when a paying customer needs service or has a dispute you should have staff that’s capable of assisting. Or how about you sell us ez passes that work correctly, after all I spend over $ 100 in tolls a month. get it together and fix this! Its unfair! So everyone knows My ezpass account shows the transactions paid for on my pass, but i’m being billed again on another «account» and Ez pass keeps sending letters even after I’ve sent back a signed affidavit with proof.