Hilton Garden Inn Baltimore/White Marsh

I came here for a local meeting. We used the meeting rooms and we ate their food. Food in general is just okay. Not the best conference spread and presentation but decent. The staff was a bit slow at addressing concerns regarding availability of a vegetarian option but they did in the end. Parking was ample. Exiting the hotel around 5−6pm was horrid through. Lots of traffic too many cars making it difficult.

Clean hotel, quiet guests, nice staff and all public spaces as clean and very well maintained. This is a nice clean hotel and I would 100% recommend it to my friends looking to stay in this ass of hotel. Even public bathrooms are immaculate and updated.

Upon entering the hotel it seemed fine. When we entered the room it smells like a smokestack! It actually smell like they tried to cover up the smell of smoke but did a really poor job. Throughout the evening we were awakened by the traffic because our room was right beside the interstate. The bathroom was fine but the shower leaked and there was no way to stop the water from coming out so thankfully they had given us four towels to use to sop up the water. Run from this hotel don’t walk… run!

This review is for the bar/​restaurant at the Hilton Gardens. Ordered a garden quesadilla with chicken, which was delicious, as well as a few drinks. Our server, Lacy, was incredible — quick service and very friendly, and she was managing the entire bar at the same time. Overall, it was a great place to grab dinner and few drinks, and the service is top-​notch!

We requested an 11 AM check in with connecting roomsc and were told on the telephpne a week before our stay, it could all be accomodated. When we got there we were told we’d have to wait until 1PM. We then asked for 2 rooms next to each other and were checked in to find out the rooms assigned were 16 rooms apart. The front desk attendent prefferred to leave us standing there ignored while shhe chit chatted in Spanish with a fellow Hilton associate. She was rude and didn’t care to hear what we had been promised on the telephone a week and later ½ hour before. I asked to speak to thhe manager and she said none was available (???). I asked her to hhave the manager call me and thhey never responded. Clearly this location’s service and courtesy is NOT up to the Hilton Standard or guarantees promised. Much under delivered for all of the hoop la they promiise.

This is a newer place within the White Marsh shopping center area, just off the interstate. Everything was as advertised; great BF Buffet for $ 10 or so; fresh coffee; ample carts for taking things to/​from the room; staff was efficient and helpful; bill under the door the day we checked out — only had to drop the card key at the desk. Parking plentiful (but did fill up about 10 pm at night). Convenient place; wonderful rates overall.
f8 and be there.

Stayed here for a training for my job. The food is excellent. I stayed here for 4 days. There is a mall near by. The room was nice. The air condition and heat is control by a digital wall thermostat. Never seen that before not that I go to hotels a lot. That was a plus because you know what the temp was in your room.

I was pleasantly surprised by this hotel. I had to travel to Baltimore for work at the hospital and it was clean, quiet and centrally located.
The front desk staff were friendly and I enjoyed my room which was clean, smelled fresh and had a nice bathtub!

The visit started out bad but the general manager attempted to rectify the situation. If you are a non smoker do not stay on the 6^th floor. this floor is listed as non smoking but was previously the smoking floor and the smells permeate the rooms. Try to get breakfast included in your rate as they do make a nice to order breakfast.

Although realize these are a dime a dozen, this is a very nice HGI. Clean and well maintained. Very nice and professional staff. Great govt rate @ $ 119 and $ 97 active military.

I stayed here for just one night on business. It was adequate, comfortable beds, reasonably new furnishings, but wow, was the air conditioner loud.

I stayed here for a week while working in area. Excellent hotel property overall. Fitness room is lacking in extras compared to other HGI locations and you can get free guest pass to next door fitness gym. Lucky me I got a room on the opposite side from the very busy I95 Interstate highway. I would stay here again.

This is our annual stopping point on the drive home from NYC. It’s a great first stop as you can avoid the major Washington traffic and take the time to enjoy a movie and some shopping! The rooms are always clean and as a gold member with Hilton you get an upgrade, free breakfast and wifi. One thing that can always be said of the Garden Inn line, the breakfast is yummy, the room is clean, and the standard is kept.

A modest hotel in a modest location, we hosted an 80^th birthday party in their main ballroom for 100 people and could not have been happier with their support for our family event. My wife and I stayed at the hotel for two nights and were completely impressed with our room; our only advice for improvement would be to add high-​def cable service for the HD TVs in their rooms… I mean, what’s the point in installing HD TVs if you’re not going to use HD cable to feed them? The room was clean, climate controls worked like a charm, free Internet was fast and reliable, and we had fresh linens both nights. Our room rate of $ 130 a night included the breakfast buffet for two people, and that’s where this Hilton really shines… wow, what a crazy great breakfast they do here! Their main chef, Cindy, talks and cooks like a true Baltimoron (my wife and I are also Baltimorons)…lots of personality and a true flair in the kitchen. Her omelets are outstanding, and you won’t find better cook-​to-​order waffles anywhere else. The Hilton really puts on a good breakfast here… we’d go back just to eat breakfast here, even if we were not hotel guests. The event staff did an incredible job of setting up the ballroom for our party and they were accommodating to our every request… rearranging tables and chairs, adding tables and chairs, keeping the buffet line available for late-​arriving guests, and always with a smile and a can-​do attitude. The real gems at this Hilton are the staff and management. I would recommend it to anyone needing lodging in the greater Baltimore area that offers reasonable room rates, amazing service, and convenient walking-​distance access to all the shops and restaurants at The Avenue and White Marsh Mall.

A pretty nice place for those who need conveniences and shuttles to shopping and dining. They offer a shuttle to Arundel Mills outlet mall and restaurants in the area, free wireless internet, a small workout area and the option to get a cooked to order eggs breakfast. Not luxury but functional and convenient.

I attended a wedding reception here on the weekend of 11÷12÷11. The venue itself was spacious and elegantly decorated. The food was amazing– coconut shrimp, chicken skewers, crab cakes, filet… everything was done to perfection. The bar was stocked and the bartenders were speedy and friendly. The manager came around to our table to check up on the meal, which is something I have never encountered at a reception, but I was impressed by it. He even noted that he had extended the reception (and open bar) by an hour as a surprise courtesy to the bride and groom. Sounds like a good deal to me :)

I love weddings! It’s a fun time to celebrate a great moment in time.
I started off my friend’s wedding day by meeting her in her bridal suite at the Hilton Garden Inn. It had a large living area with a desk and sofa, plus the separate bedroom with king size bed. The suite was spacious but the lighting was really poor. We were getting ready and having our hair and makeup done — great for candlelight but not so great for daylight. It would have been great if the Hilton provided some extra lighting for the bridal suites.
We returned for the reception and were ushered into the wedding party room prior to entering the ballroom. They had a nice spread of veggies, cheese and crackers plus beers, soda and wine. It was a nice place to prep and get ready for the bride and groom’s entrance. The hospitality folks were so nice and accommodating and they secured the room in case we needed to leave anything behind.
The ballroom was dimly lit and set the scene for the eating, dancing and celebrating. The catered food was decent and the service was excellent. I was impressed at how efficient and pleasant the servers were. Being at the head table, they checked on our drinks and food.
Overall, service was excellent! The staff were very accommodating for a busy and important day. The hotel is your moderate, not too fancy hotel, but it was clean — I love a clean hotel.

Yay!
I didn’t actually stay here so I can’t comment on the rooms but my company held a meeting in the banquet rooms here. It started at 7 so I walked in and witnessed people eating their breakfasts (which looked pretty good).
The hotel itself looks well-​maintained and modern. We had breakfast served with our meeting (scrambled eggs, potatoes, bacon, biscuits and sausage gravy) and it was pretty decent. For lunch we were given wraps, tossed salad, pasta salad, and a really yummy seafood soup.
Overall, I think it’s a pretty nice place.

This place is located in a business park and is relatively new. There is a small town square a few blocks away, with bars, stores and restaurants.
The rooms are large and there’s free internet. It’s clean and the staff is friendly. The walls to the rooms are paper thin, though. The first night, Iistened to all the squealing going on in the next room. (No, it was not that type of squealing!)
Not much in the way of a bar or restaurant in the place, though. The breakfast place did open up early.
Even though the hotel is not old by any means, each day that I was there, an elevator failed to work. The halls are hot and humid, too. Kind of musty.