Jim Jennings Transmissions

I would like to Thank Jim Jennings Transmission for the excellent work that I receive for my 2003 Volvo truck. & Thanks for being patient with me as I finish making my payments for the service I received! You guys was great!

The best customer service I ever encountered! I was thinking my transmission was going out as I was traveling from Richmond to Baltimore visiting my son. I called Gary on a Saturday which they are closed but he answered his phone and I explained my situation and he immediately told me that he would get me in first thing Monday morning and of course I was expecting a $ 3,000 bill. So I dropped off the truck Saturday afternoon. He called me Sunday to tell me that he researched an available transmission so that if he needed it he would have it. Dont know what business does that nowadays? Well, I got a call Monday morning from Gary to tell me that it wasnt my transmission but the PCV valve that went and the sensor. Cost $ 500.00. Happy to hear that and away I was that late afternoon heading back to Richmond. I highly recommend Jim Jennings Transmission to anyone who appreciates and gets good service! A family ran business that undoubtly will be around for a very long time! Thank you Gary!

This business desires a chance to prove itself! So if I were you, I’d visit them and experience the best automotive service you’ll ever experience!

my mother took her car some place else which they stated she needed a new transmission. she is retired so of course this was a concern as they said it would be 3000.00
a friend suggested to take it to Jims and she did he even called her the night before and she explained what had happen Jim said bring it down and we will check it out the next day she took it in an employee went right to the car adjusted two bolts under the steering column… FIXED, does not need a transmission! they did stated that no telling that it may soon as the car has a lot of miles but not today! and if and when it happens you know where we will be taking the car.
would recommend Jim Jennings to anyone very patient and honest
glad to know not everyone takes advantage of customers
thanks again for a job well done
Shirley

So the story goes like this, my car ran over a bump and then we started hearing this rattling sound like the car is about to fall apart. My genius brother looked under the car and saw a dangling line and decided to pull it out and then the sound stopped. Being the genius sister that I am, I was like oh the car stopped making sounds, let me just drive to the nearby auto repair store.
Not knowing what the problem was, I just drove my car right into the parking lot. JC came out, kindly look over my car and was like Lady you shouldn’t been driving this car. Your belt came out and is not charging the alternator, so I was basically operating the vehicle solely on battery powered. He was like we typically don’t fix that here but let me talk to my team. (I should have known better, cause there is a giant sign that says Transmission.) Instead of leaving me to fend for myself, JC took care of me while there were like 30 red order sheets on his desks that they have to take care of. He was like we’ll put a new belt and see if that solve the problem. If that doesn’t, I will help you find someone who will. They took care of me, even when it wasn’t their problem. Great Customer Services and so trustworthy! Definitely recommend!

I highly recommend Jim Jennings to everyone in need of transmission work! I’ve had 2 clutches replaced by them on my 14 year old car. I drive a manual Subaru and with the AWD, the clutches tend to give out quicker than a non-​AWD vehicle. The first time was 10 years ago! The clutch held in there even with me putting on some serious mileage. They are incredibly professional. Unlike other repair shops where communication is not a top priority, Jim Jennings calls you to let you know when your car will be ready instead of leaving you hanging. They even called me to confirm engine type so they could order the parts before my scheduled appointment. Needless to say the clutch replacement went like clockwork and my car was ready within a day and half after dropping it off. Considering the scope and labor needed for transmission work, they work very fast. Their online scheduling on their website is a major plus. I find their pricing to be incredibly fair and tough to beat given the quality and service.
Jim Jennings is the best transmission place around, no need to go anywhere else!

My Father (former HotRod and mechanic) has been telling people to go to Jim Jennings since I was a kid (I’m now 36) «It’s the only place I’d go» he always says plus I think he likes the fact that they’ve been around since he was a kid and that sparks fond memories of Super Cobra Jets and Mach1’s.
I have been sending people there for years based alone on my fathers recommendations and everyone has been quite pleased. I have been lucky with transmissions in the past but I recently had my first transmission related problem and I had my car towed there and I found that everyone was very friendly. When I described the issue they did not want to speculate on what the problem could have been until they looked it over but they did give me a idea of worse to best case scenario to prepare me for what was to come. I was given a estimate for the repairs and I green lighted the work. I picked up my car and when I paid I found that the price was $ 80 less than the estimate, how often do you see that? I’ll tell you… Never!
I’ll sum it up by saying everyone I met was good people and I will stress that they are very honest and due good work at a very fair price. Hopefully I won’t have to visit them again anytime in the near future.
Dave of the Dirty D’ (that’s Dundalk for short)

I’m not very savvy when it comes to cars, so I rely heavily on the honesty of mechanics. My most recent foray into the world of car trouble had to do with my transmission, so I was twice as lost as usual. I’ve owned enough shitty automobiles to know the basics, but transmission issues are a whole different story.
The folks here are very friendly and go to great lengths to keep you in the loop on what exactly is wrong with your shit and how they are going to fix your shit.
Normally the story ends there. Unfortunately, Chrysler sent them a shitty part and it made my engine hemorrhage transmission fluid all over 83. They towed my car, replaced the shitty part, and had me driving it 2 days later at no expense to me. Got to love good customer service.