The Salvation Army Arc

Great job ! The Salvation really does «The Most Good»
God Bless them.

Zero or minus stars for this bunch of buffoons that handle the call center. Don’t get me wrong — I know this is for charity, and that’s why I wanted to donate an entire apartment of furniture to the SA — so they can sell it and use the funds to help people improve their lives. However, I didn’t bargain on making about a dozen calls to set it up, to be lectured by the «supervisor» about pickup dates and times and what they would take and not take, to having my elderly relative get phone calls and be threatened that «they wouldn’t pick up her stuff» unless it was confirmed, to them not finding my order, etc. etc.
After confirming and reconfirming with the so-​called «supervisor» on an exact date for the pickup, which was critical since we were only in Maryland for a week, we learned this morning that they weren’t going to come to pick up the stuff until August 11, despite me confirming the pickup date of July 30 on July 28 and again yesterday, when they gave me a pickup window of between 10AM and 2PM.
Apparently the reason for the change was because when I reconfirmed with them on July 29 I told them we had a couple of items less than I had originally told them — no problem, the guy cheerfully answered! When I reiterated that today to the supervisor, he told me that the person was unauthorized to say that to me Oh, OK!
We ended up finding some guy on Cragistlist to pick up the stuff for $ 200.
Thanks for nothing, you bunch of dimwits.