Woodbrook Exxon Servicenter

This place is the definition of «Highway Robbery»
My girl friend took her car here for service after first taking it to Advance Auto Parts to get codes read from a check engine light.
Here are the codes the guy at Advanced gave her (I rewrote it word for word):
C1130 — Engine signal 1
P0340 — Camshaft Position Señor A Circuit (Bank 1 or Sensor 1)
Total Cost = $ 0 (That’s right ladies and gentlemen, it’s FREE to get codes read at Advanced Auto)
So she brings it to Woodbrook and shows it to the tech, who says «this isn’t going to fly, our reader will give us more info».
Here is what their invoice said:
«Stored engine codes: C1130 — vdc ENGINE SIGNAL 1 system malfunction ABS and P0340 — CAMSHAFT POSTION SENSOR ‘A’ CIRCUT BANK 1 SENDOR 1 malfunction»
Cost = $ 134.87
That’s flat out just taking advantage of a customer. They also got her with wipers that they claimed she needed. Anyway, parts and install later the total came to close to $ 400.
Please be warned that this place will try everything to get every last penny they can from you. I highly do not recommend going here.
P. S. I was surprised that I didn’t see an air filter on the invoice, but she told me that they did in fact call and say it needed to be replaced, thankfully she knew it was replaced earlier and declined. It’s just bad.

Where to start?
This place is the most dishonest auto service center I have ever come across.
Several years ago I took in my old Toyota Pickup to get the clutch checked as it was not disengaging completely. Woodbrook Exxon Service Center told me I needed a new slave and master cylinder. I thought about it and figured it wasn’t worth the money on such an old truck. I checked under the dash and discovered the clutch issue had nothing to do with the cylinders and was in fact a cracked bracket that held the clutch pedal. That simple discovery saved me several thousand dollars and I fixed it for $ 10.
Fast forward about four years when I took in a recently purchased used SUV to get a Maryland State Inspection. Woodbrook Exxon Service Center told me that the vehicle needed a new steering box, new front and rear brake lines, new front hubs, adjustment of the parking brakes shoes and removal of a nail in the front tire. All told it would have cost over $ 3000. I paid the $ 79 inspection fee and drove away stunned.
A week later I took the SUV to get a second opinion and to diagnose every item that Woodbrook Exxon said needed to be repaired or replaced to pass. One by one each and every item proved bogus. There was no need to replace the steering box, brake lines were in perfectly good condition and had in fact been recently replaced, front hubs were worn but fine and there was no nail in the tire.
Had I bought what these guys were pitching to me I’d have spent over $ 3000 for nothing.
I WOULD STEER CLEAR OF THIS PLACE AT ALL COSTS! They are dishonest, surly, accusatory and just place crooked.

DO NOT TAKE YOUR CAR HERE. This place is a scam. the service is OK at best, but they have a man dedicated to ripping you off! I wanted my car to pass emissions so they suggested 3100 in work, I took it to a place down in parkville, i paid 300. If you go to this place, your wasting your time and money.

Always get good service when I go there. Not the cheapest gas in town, but oh well.

We have relied on Gene at Woodbrook Exxon for 4 years to keep our cars rolling along. He is thorough (compulsive almost) and follows through on everything he promises. We love Gene!

I liked the service manager. He was very professional and had my Honda Pilot (110,000 miles) in and out fully serviced in 6 hours. Plus they are close to my house so I could drop off the car and run home. Bonus points for that!

Convenient for gassing up, but NOT a good choice for service.

If you like:
1. High pressure sales pitches to both your wife and your Mom at the pump for a sketchy «VIP» service card
2. $ 1300 in suggested bogus services for a 30 000 mile Honda Accord
3. Recommended replacement tires for perfectly good tires
4. Incompetent technicians who can’t figure out how to change a cabin air filter which took me five minutes to change
5. Service charges that are more expensive than the dealer
6. Being lied to & charged $$$ for «required» synthetic oil that isn’t required
Then bring your car and your wallet over to Woodbrook Exxon.