I’ve lived in an apartment managed by Thornhill for a little under a year and a half, and wow, what a difference a good management company makes! I’ve lived in Baltimore since 2007 and every single place I’ve lived in has been a nightmare to deal with. Dealing with terrible slumlords(and a business that rhymes with ‘Smamerican Smanagement’) was pretty much a part-time job for me for years. Not so with Thornhill. The maintenance man/super Steve is a real gem, ALWAYS going above and beyond to make the building clean and running smoothly. He is also friendly and funny to talk with but doesn’t invade your space and is very respectful. Louis, who I signed my lease with, is easily reached and receptive. He actually does the things he says he’ll do? Unheard of, honestly. It blows me away. So great. It’s not even like I have to even get ahold of these guys very often, because unlike everywhere else I’ve lived, it’s actually a building that’s maintained! What has especially impressed me is this is the first place I’ve lived in Baltimore without a single roach, mouse, or house centipede. Seriously. In such an old rowhouse, too. They just really keep their properties up and I’m so grateful every day for it. Also very affordable for the area. I never want to move out!
B. H.
Rating des Ortes: 5 Baltimore, MD
Awesome management company! Thornhill has represented the building I live in and has done a great job. In working with the management I’ve found everyone on staff to be transparent and quick to resolving problems, should something occur.
Harry A.
Rating des Ortes: 1 Mount Vernon, Baltimore, MD
Absolutely the worst property management company ever! They manage my condominium building for our association, and they do business by lying to residents, providing fraudulent information, & purposefully misrepresent things to save face. HORRIBLE! Stay away