Festiva Hospitality Group

WARNING Bed bugs and roach infested — stay at your own risk! Stayed here this year and 3 years ago. When we visited 3 years ago, after a few days of stay, we found roaches all over the kitchen and covered everything up & threw away some stuff. This year we checked for roaches when we got there and thought we were in the clear but it turns out we had bed bugs instead. My moms body is covered in over 100 bites!!! I am not exaggerating! Sadly we did not realize that was the problem until the last day of our stay, all along my mom thought it may have been bugs outside. When we inspected the bed we found the bed bugs in her bed! I stopped by the office to inform them and the manager at the office slipped up thinking I was complaining about another room by saying «we are already aware of that problem». Once she realized we were a new room complaining she went on to explain that «people carry the bed bugs into their establishment». Yep she said that! She NEVER apologized for the inconvenience! And you can’t just go home after a bed bug infested hotel — nope! You have to clean & wash everything — can’t bring anything from your trip into the house otherwise the infestation carries into the house! Took pics of the bugs and mom’s bites & going to find out about recourse options. We do not recommend anyone stay there since they have no pest control program!