Fred Martin Fiat

I went there to get my oil changed and my windshield wiper pump checked out my appointment was for 9:30 am on Saturday and I sat in there waiting room until 11 o’clock and they haven’t even looked at my car. I was so upset that my appointment was at 9:30 and it was 11 that I took my car across the street to get an oil change done and decided not to mess with the windshield wipers. If I go to the doctors and my appointment is at 9:30 I don’t expect to wait an hour to get seen I’m sorry poor management. There has to be a more efficient way to get cars serviced in a timely manner Bakersfield Fiat in Bakersfield California was excellent maybe they should take a few pointers from them. Also during the week they said they can only take appointments until 2 o’clock most people work until 5 just saying

This is a repeat of my «tip» on this Fiat dealer and should be taken seriously should you require service, and you will, on your Fiat.
Bought a Fiat from this dealer. Then brought it to the same dealer for service. I estimate that my car was in for service at Fred Martin at least five times. At no time, were any of my problems resolved by this dealer.
Finally, after numerous dysfunctional visits to Fred Martin, I took my car to a Fiat dealer in Columbus. Initially, the Columbus dealer felt that the service would take a full day.
After, analysing what Fred Martin’s service department had done to my vehicle, the dealer asked that I return after a second day.
What the dealer found was astounding. Fred Martin had never resolved any of the issues that I had described to them. Instead, due to ineptitude, they had jerry rigged my car in their less than knowledgeable attempt to fix it.
One of the items Fred Martin had jerry rigged, instead of resolving, was the driver side airbag.
Enough said.