First Choice Home Services

DO NOT USE THIS COMPANY NThis company is a scam, I know a guy who called the company to see if they were hiring, he got a job. He quit several weeks later bc he said the owner was telling him
Basically to rip people off, for
Example if you have them come out to do a job, the rig it up to make it look like it was done. They aren’t actually doing the work. Everyone this man hires is from Memphis bc that’s where the main office is, all the employees are drug addicts. My friend who briefly worked there said he would go on house calls and people would steal out customer homes, all the employees would talk about what they got. The man that runs this company is uneducated and 27. He’s arrogant and if you check his personal fb page out James jones you will see the arrogance and rude comments he makes belittling people who have less than him. He’s a ex junkie himself. I would NOT do service with this company. It’s a SCAM ! he’s going on cruises on stolen money. Please take my advise. Thank you. Hope this helps.

I bought a Groupon for window washing. I scheduled an appointment three times and each time they failed to show. I ended up getting a refund from Groupon. In the meantime I wrote to the Better Business Bureau and their response was «we have no reason why we did not show up». Seriously!!! I would not recommend this company to anyone!

Buyer Beware! I purchased a $ 59 Amazon Local deal supposedly valued at $ 150 but when you scroll down it is valued at only $ 91. When the team pulled up, it did give me pause to see Tennessee plates on the car but oh well, too late now. The male and female team went straight to work counting windows, and who knew, my 15 windows turned into 24 and you then double that to cover both inside and out. I had to run out and left my disabled husband to watch over the work. When I returned home a couple of hours later, the team had just left. It looked like they’d fled a crime — hose left loose in driveway, half empty containers and window cleaner can left on front porch, screens left standing in dining room. When my husband asked me to guess what the final bill was, I knew I was in trouble — $ 189 — and that was only with an added service of $ 30 to clean dryer vent — upon inspection, doubt if this was even done. They left such a mess, I even had to wash bathroom floor, spot clean and vacuum the family room carpeting and wipe down all the window tracks. Unbelievable — lesson learned!

We live in Los Angeles, CA. Bought a voucher for window cleaning from this business on Amazon Local to clean 25 windows for $ 99. Spoke with Daniel to set up the appointment. When the two men came to do the cleaning we discovered they have a special definition of «window», so our count of the number of windows in our house was half of what they would count. They count each pane as a window, so, for example if you have a window that opens from the top or bottom and covers the other half of the window, it counts as two windows.
We did call Daniel back and had a long discussion with him in which he said they always explain that when you make the appt. We said that didn’t happen so he found the recorded call and played it back for us in which he never questioned what kind of windows or explained they we talking window panes, but then in his opinion it was our fault for not asking how they defined a window! Please! Really?
Buyer Beware!

DO NOT USE THEM!!! Check BBB & see why.
Ordered a voucher from AmazomLocal, for air dust cleaning, Called and said that she could not see more than 4 weeks out to schedule appointments… OK then. Called back several times and always got the recording that I could leave a message and someone would return my call, and they never did! So I kept calling back thinking that they are busy with everyone buying these vouchers. Finally got through and made appointment for 3 weeks later between 1 pm and 8 pm. No one ever showed up or called, not even the next day, so I called and got a «oh, sorry about that… when would you like to reschedule?» I could give a crap attitude. Rescheduled for today and the service guy called to tell me that he was going to another persons house that was closer to where he was at the end of his first appointment and would be at my house by 1 pm. The window for my appointment ended at 1 pm. They finally showed up at 2:40 pm!!! By then I had already called AmazonLocal and got refund! Will always check BBB from now on! They have an F rating and a warning with the BBB.

I purchased a whole house air-​duct and dryer vent cleaning service through local Amazon in Michigan Which included unlimited supply vents, one main, one return and one dryer vent up to 6 ft. Price was $ 49 and was valued for $ 365.
First it was difficult to set an appt. I had to contact Amazon in order to get the company to return my call. Finally after. 4 days they called me and set a date to come out 3 months after purchase.
Once the two men came out. One did an assessment and informed me I would have to pay an additional $ 330. He refused to just do what I contracted for this was a bait and switch. This company is a scam!!!

Awful. I wish Unilocal would let me attach a screenshot from our review conversation at Living Social’s website. It’s very informative.
My wife’s review: «Horrible. Impossible to schedule with, stood me up and then tried to charge me an extra $ 20 surcharge. Not a fan at all.»
1^st Choice’s reply: «Customer wanted us to sub (carpet coupon) to clean (RUGS?) rugs and carpet to different items! her expectations not at all realistic. Hope she found someone to clean them rugs for $ 20 bucks.»
My reply: «You told us on the phone that the substitution was fine and then wouldn’t do it when you showed up. We’re not the type of folks who are looking for handouts, trying to work the system or get a free meal. We’re very reasonable people, but you guys told us you were coming on AT LEAST three different occasions (when we cleaned up, made sure our daughters were out of the house and out of the way, etc) and then you didn’t show up. Of course, there was always an unapologetic excuse (an attitude that you’re proudly displaying on this comment thread for all other potential customers to see).»
Not surprised to see two other 1-​star reviews when we showed up here at Unilocal