Trader Joe’s

Fantastic customer service, everyone is always helpful and smiling. And I absolutely love everything they sell!

I purchased a container of blackberries two days ago. I went to serve some to my toddler and they had grown quite a bit of gray hair. I checked the date and they’d been packed ¹¹⁄₁₀. I purchased them ¹¹⁄₁₄. Why were they out for sale? Why didn’t I check the date? Probably because I have a small child and the store was packed. So, now I have to trek back out to return the berries.
I’ve been shopping at Trader Joes since they opened their doors and have been mostly pleased with their products but produce has been a consistent problem throughout the years.
If they fixed that I’d be a happy customer.

Just a quick compliment to Tanya, who handled a merchandise problem with a smile, helped me with further purchases in the same department, and even gifted me with a sunny chrysanthemum plant to say sorry in a lovely way. Thanks so much, Tanya! You’re the kind of person who makes customers feel loved and cared for.

This store is like an oasis among grocery stores. It is always bright, cheerful, and friendly, full of delicious, healthy choices that are easy on the wallet. I love coming in to see what amazing samples they have for tasting and what new wines, beers, and specialty beverages they have featured. It’s nice to be able to grab snacks and packaged foods that aren’t loaded with preservatives, as well. The staff is very friendly, as well. There is one gent specifically that always offers great drink ideas (both alcoholic and kid-​friendly) every time I go through his line at check-​out. This guy is the rule, not just the exception!
Keep up the great work, Trader Joe’s!

Trader Joe’s is the king of grocery shopping. The staff at this particular store is welcoming and involved in the community. What makes Trader Joe’s great is that:
1) Prices are standardized across the nation
2) The staff will open up and let you try anything (but please don’t abuse it for the common good)
3) Return anything no questions asked
I’ve never had any problems at this store. I’ve found that TJs is great for their generic brands, but larger super stores that have more customer volume have fresher produce.

What can I say, my whole family loves shopping there. Sometimes we just go there to pick up meat for dinner. But the truth be known, when we want to try something different, we go to the back where they are always serving up something new to try. We usually end up liking it and buying that for dinner. Cashiers are real friendly and I love it because you see real America there. Guy with dreads, clean cut people, people with some tats, older folks working and young folks all working together.

I love shopping at this store everyone there is very helpful and nice.

What a great place to walk in and experience world class customer service!
After being checked out by Charlene this afternoon, I had politely asked her if they were having any trouble with the integrity of their grocery bags — specifically with the paper handles coming loose. She had not heard of anything specific, but she graciously asked me if I had any problems. I then told her that one of my bags tore at the handle about a week ago and she immediately pulled a Manager aside (named Kathy), and within 10 SECONDS, Kathy confronted me and she asked what had broke. I told her that a bottle of wine fell to the ground and with no questions asked, she promptly walked over to the wine aisle and retrieved the exact bottle of wine that broke on me. She then said she was extremely sorry that the incident happened.
Now, who in their right mind could not make this one of their favorite places to shop? Customer Service is everything these days, and obviously Trader Joe’s has this totally in control. Congratulations and thank you to both Kathy and Charlene.
P. S. What a great training ground for any company to take their employees through to observe world class customer service in action… try it sometime!!! What a cheap and cost effective way to educate your organizational team!!!

Amazing customer service!!! A+ went above and beyond for this new mommy and new homeowner! Thank you!!!

First time shopping here and it was great. Lots to choose from and had a pretty good organic section. Everything when well until I got to the register. The guy at the register was having a conversation with one of his neighbors, maybe family, or just a customer. After about 5 minutes he continued as if I wasent there. I think is poor customer service. Am I not as important than every other customer??? He continued talking and the lady at the 1^st register named H Marianne helped me. She was so polite and asked how was my weekend. The guys there should be trained on better customer service. I am in customer service and I would never do this. Prioritize then you can go about what you did outside of work. It’s a shame 1 person ruined it for everyone there. I will go back again thanks to H Marianne.

Trader joe’s is grocery shopping at its finest. If you want to get your list AND have a good time come here, or any TJ!
The staff is über friendly and knowledgeable. If they don’t carry what you’re looking for they will direct you to someone who does or they may even recommend a decent substitution.
If you’re entertaining and want to serve a wow dessert, the Apple pie and TJ French Vanilla double churned is where it’s at.
We come here twice a month for the majority of our grocery shopping.
This store literally gets me thru these harsh Chicago winters.

Trader Joe’s really never disappoints. and this one is the same way. The staff is friendly and the cashier lines move fairly quick. The produce and goods are priced appropriately and it is good quality. There’s really nothing I can say about Trader Joe’s!

Trader Joe’s Batavia is like coming home and having the best pantry ever! Not only do they have healthy foods at reasonable prices, but they have a fabulous staff that will go out of their way to help you with anything that you need. Everyone at Trader Joe’s treats you like family, but especially Christine, Margie, and Cindy. Extremely helpful and cheerful givers. I highly recommend Trader Joe’s as your next shopping trip!

I like Trader Joe’s; they have a relatively unique selection at affordable prices. Unfortunately, they keep discontinuing my favorite vegetarian and vegan items and they do not have that many to begin with. Also, I am somewhat bothered by the constant «reformulating» of things that do not need to be reformulated; they went ahead and changed my Tofu Edamame Nuggets a while back and I’ve hated them ever since, the taste is just not there anymore.

I can not say enough good about this grocery store. I appreciate their fair prices on organics, good quality food, etc. — but it’s really more the atmosphere. I was diagnosed with several food allergies and was having a hard time helping, and one of the clerks actually bought me some tea he recommended just to be nice. Another time I went in and they had a whole festival going on, complete with a large ukele band. And today, after hearing I was getting married, the clerk disappeared for a minute, then came back to give me a gift of a bouquet of flowers. So nice, and just above and beyond; excellent customer appreciation and service.

Love! Super fresh produce, and I enjoy that they have a nice variety.
Their Trader Joes yogurt was delish (put Pom seeds in that I bought from here, yum!) and was cheap too (I think around $ 2 for about 8 yogurts). So that impressed me.
Bought filet mignons here that hard core impressed my fiancé who mentioned that they are restaurant quality (agreed, they were super thick and incredibly tender, yum YUM!)! Score! Not cheap, but def worth every penny.
Loving that they sell pre packaged pizza dough, as I find that hard to find at grocery stores and it was very tasty (we got the garlic herb dough which was good, but will probably get normal next time).
Everything just seems and feels so healthy and fresh that it’s honestly fun to grocery shop here.
Price-​wise it was VERY on par with Jewel prices so I will be shopping at Trader Joes from now on instead since they have better quality on certain items (meats) and more interesting selection.
Loving all of the interesting finds (macarons in dessert section, rest. quality filet mignons, wasabi peas in trail mix section, pomegranate seeds in salad section, etc).
The only gripe is that I wish they sold K-​cups.
Can’t wait to go back!

I am annoyed by the trader joes out here. i used to live in LA and i found their stores to be more competitively priced and their two buck chuck, is actually two bucks.
Produce tends to be really pricey here, and the quality isn’t always the best, with fruits and veggies sometimes going bad quickly. also, everytime i find a product i like, they end up discontinuing it and when i complain to the staff the attitude is «Oh well, you are out of luck» — really??? which, interestingly enough, in LA it was the people that shopped at TJ’s that got under my skin, not the people that worked there.
they have discontinued frozen cilantro — i miss that and bought it often. they no longer carry cod fillets, they carry farm raised cod pieces — which farm raised is cheaper but they taste off. they used to also carry licorice assortment that was a favorite and that’s gone.
Other things like frozen scallops and fresh ginger are not consistently stocked.

I always come here hungry since it’s close to my gym… bad idea.
Once, I walked in and was immediately greeted by a grocery clerk with a smile and a «can I help you find anything?» At the moment the answer was no, but later when I couldn’t find the basil a fellow shopper pointed me to the right direction.
Typically service here isn’t as friendly and proactive as other TJ’s but I“m usually a self sufficient shopper so not a big deal to me.
Great deals on fresh herbs and cheeses. They sell anything from pizza dough to quarts of mango lassi. I always leave with a new delicious discovery every time!
Small carts for kids. Samples for big kids.
Must have TJ products:
–World’s Puffiest White Cheddar $ 1.99 (think Pirate’s Booty but cheaper!)
–taco seasoning (great blend of spices!)
–chicken orange Mandarin $ 4.99 (just use one of the two sauce packets, unless you’re trying to pack on the pounds & the sodium!)
–mango vanilla ice cream bars ($ 3.49)
–breaded eggplant cutlets ($ 2.49) perfect for an easy eggplant parm pasta/​sandwich
Open daily until 9pm.

Crackers, cheese and wine… I could live on these three items alone! Well, some cured meats would certainly sweeten the deal.
This particular Trader Joe’s is like any other, though the layout is slightly different. The store is well-​organized, well-​stocked and filled with employees too chipper for their own good. TJs: Do you sell serotonin, too?
The water crackers are only $.99/​package! They run up to $ 4 at Jewel and Whole Foods. And the wine… well, I’ve been experimenting with some inexpensive stuff and have found happiness in the form of a $ 5/​bottle of vino. Eureka!
Though this location is definitely out of the way for me, if I find myself in Batavia for a meeting again I’ll definitely run in for some crackers, cheese and wine.

Friendly staff, great prices, unique food variety, free samples everyday. I like trying new things each time I go there.
Consistently, these are the regular items that I purchase:
— frozen blueberries
— mango butter
— almond butter
— non-​fat Greek yogurt (get the high 22g protein/​serving version, not the 7g one)
— chicken
— whole wheat pita pockets (great for portion control)
— cheeses
— bananas ($ 0.19 each)
Their rosemary raisin pistachio crackers are good, along with their multigrain pita crackers. I’ve tried their goat’s milk ($ 4.49), which was creamy and had a distinct goatey taste. Pretty much everything I’ve tried at TJ’s has been good to very good.
ps — their mini cheese sandwich crackers and crunchy green beans snacks are ridiculously addictive. And their mini vanilla macarons ($ 4 – 5 for a box of 6 chocolate, 6 vanilla) are drool-​worthy.