Greyhound Bus Lines

For a cheap time, call Greyhound and book you a ticket!
It goes without saying that somewhere along the lines, Greyhound forgot or disregards basic customer service. Read all of the reviews here. Stay away unless you like being treated like dirt, humilated, and kicking yourself in the pants after something goes wrong on your trip.
I’m 50 years old and I think Greyhound has about the worst «customer service» I’ve ever seen. Rude, unfriendly, bitchy ticket agents, drivers and bag handlers.
Want information about when your bus will be loading and departing? GOOD LUCK. Just shut up and wait for the announcement over the PA system.
Traveled from Houston, TX to Baton Rouge, LA in early June (4.5 hour trip). No where in any of the stations is there some kind of big board that lists which bus is going to what city at what time. You think this would be a given, that paying customers would like to know when there bus is leaving and at what gate.
WRONG. There is an «Information Desk» but rarely is anyone there and it’s long. And if you ask anyone who works there, they are generally in a hurry, unwilling to answer you, you get yelled at.
Basically Greyhound is a very miserable experience. But you pay for what you get.
Many of their employees should not be working with the public at all. You can see it in their entire demeanor, actions and words. How they treat people. Especially that stupid b*tch at the Baton Rouge station working the ticket counter. I have yet to see anyone else who’s soul was as dead and stupid as her. Completely blank and a stupid liar.

This has been my first time riding the Greyhound bus system. My current travel is from Fort Walton Beach, FL to Seattle, WA. I was just at this station earlier and in New Orleans and have so far regretted using them. I was approached by a lady asking where I was going and I showed her my tickets, she said I should be getting on a different bus then the one I was supposed to get on because it went to my correct destination. But that bus was full, she said to get on the one I was about to be on. When I got to the bus the bus driver was rude to me and said I need to get on the full bus. We told him it was full and was told to go on this one, I then asked about my luggage (btw I have 7 bags between me and my bf) which bus it was on and he got an attitude with me saying that it’s on the other bus and I should be on that bus. I told him that we were told to get on this one and that’s what my tickets say. Then when I got to Baton Rouge I was waiting for the original bus we needed to be on, it got here waited for 10 or 15mins. And then the people left and I was confused as to where to go and if all the bags were on the correct bus. They got irritated with us for checking for our bags when on the website it says you are responsible for your bags to be switched over. Apparently we don’t need to.(but as a precaution to always check for them, don’t want to lose them forever. You will never get them back) Then a guy was «trying» to be helpful but was only confusing me more and was being rude. That I walked off and said «Why is everyone here being fucking rude to me?!» I never cussed at him but he said if I cuss I can’t get on the bus. Who the f*** do you think you are to try to take my ticket away when I paid for it and all I wanted was not to get the run around but to get some good customer service and help because I had never taken a Greyhound before.
Highly recommend buying that expensive plane ticket, you will get better service. These people don’t give a s*** about who you are or where you are going or if you need help. To them it’s just a job and they just drive.
To add the female bus drivers and staff are WAY better then the males.