Springhill Suites Baton Rouge

This is an overall great place! Comfortable rooms with awesome beds and towels. I need to give a huge thank you to the front desk gentleman Brandon, he was absolutely perfect in everything he did for us! This man needs a raise and he could teach the others a thing or two! I would have given this place five stars but some of the help just isn’t very friendly. I will come back here without hesitation thank you

For the most part, I was pretty pleased with my hotel experience while arriving late in Baton Rouge one night. This Springhill location is like every other in its consistency: very comfortable room, great customer service, very clean hotel with a nouveau look to it. The bed was exceptionally comfortable, especially after a long day of travel from Dallas.
The only thing that I found fault with was that the morning breakfast was really «meh.» Compared to other Springhill properties, I found breakfast here to be slightly below average. The sausage was dry, the eggs slightly powdery for some reason, and very limited choices of just muffins and bagels. I usually expected a little more, but no matter. I wolfed down my tasteless breakfast and drank my average coffee prior to heading out on the road. Certainly a C– when it comes to breakfast.
Yet the property itself was very comfortable, hence my 4 star rating. While breakfast could have been better, it was the least of my concerns, considering that there really isn’t anything else to eat breakfast around Essen Park, unless you want gas station food.

Very happy with our hotel experience — especially because we got a great rate on Priceline! Highlights
*comfy beds — not too soft /​not too hard
*large selection of pillows
*room size — excellent, we had 2 queen beds, a half partition wall that divided the sleeping area and the living room, two tvs, kitchenette, and desk area
*amazing service at front desk — so nice and helpful
*great location!
This is definitely a favorite hotel for us now in the 3 star hotel range.

I am staying here for the night after the usual Marriott that I stay at when in BR was sold out for the night. I was not excited for the switch, but I have been very pleasantly surprised with the service.
Upon check in, the lady was incredibly friendly and greeted me with my choice of snack (Oreos, granola bars, etc…) and a chilled bottle of water. It was exactly what I needed to get me through that 4 PM slump. Upon entry into my room, I was very surprised at how large the room is. The kitchen area is very nicely appointed, there is a little moveable desk in front of the sofa, and two TVs for the separate bedroom/​living room area.
Next to my bed was a teabag and a set of earplugs as well as a note wishing me a good night’s sleep. You can tell that they want you to sleep soundly and provide the needed implementations to do so. Note: I’m hoping this doesn’t mean that it is crazy loud at night.
While drafting this Unilocal review, I thought I had totally caught them in a star deduction: there was something in my microwave already! Upon further inspection, it was a clean set of disposable plates and silverware– a huge luxury when you are bringing leftovers home from dinner on the road. It seems as though they have thought of a lot of details other hotels missed.
Here’s hoping to a good night’s sleep!

Ugh. This Hotel.
Customer Service: Great. Staff are very friendly and helpful
Room: I got a king bed suite. Plenty of space. Large desk, nice size counter in the kitchen area, mini fridge, small sink. The couch and bed are comfy. The TV size is big enough and can be seen from the couch and bed.
Cockroaches. Yes. I woke up two nights in a row to cockroaches in the kitchen area. Mind you, I haven’t had any food in the room the entire time.
Breakfast: HORRIBLE. I don’t see how people eat down there. They have the worst scrambled eggs I’ve ever tasted. Clearly powdered eggs. The sausage tasted completely fake. Even the boiled eggs tasted really bad. The fruit and bread were ok I guess. They do have some cereal and yogurt also.

The hotel has easy access from the interstate and is in a great location. Front desk staff was friendly and my kids loved our cookies that were a perk of being Marriott Gold. The hotel is also very close to a hospital if you need a place convenient for a hospital stay.
The room was spacious and clean. The A/​C was leaking water pretty badly onto the carpet which we reported upon leaving at checkout (room 312). We discovered it too late in the evening to bother reporting.
A travel baseball team was staying in the hotel the same night and was unbelievably loud and horrible in the pool area. To the hotel’s credit, they did come and speak to the team, but it didn’t help at all. We left after about 15 minutes with no towel because the team had used them all.
This ruined part of the experience for us since the main reason for choosing this hotel was the indoor pool for my kids. This was a weekend trip for my son’s birthday. In the future I will find another hotel if a baseball team or similar is styaing in any hotel I visit.
The breakfast was nice. We were unable to use the waffle area in the 30 minutes we were at the breakfast area because it was wrapped up by the baseball team. Other guests were complaining as well. Again, not the fault of the hotel.
Overall, probably a great hotel; however I feel that I wasted my points on a stay for my son’s birthday when the main reason chosen, the pool, we weren’t able to utilize.

This place lives up to the Marriott reputation on all levels. The staff is very friendly and knowledgeable even the midnight crew which is when I checked in on a Thursday night. The room is nice and clean with the option to conserve energy instead I washing linens/​towels daily. I would definitely recommend this space to friends with the low nightly rate they have available as well.

I stayed here for a single night because I had a required school orientation over at LSU and didn’t feel like commuting back and forth to New Orleans.
Full disclosure, I had a friends and family discount so I felt that this hotel stay was good value for the money I paid. Had I paid full price, I may have thought differently.
I checked in around 5pm and it was quick and painless. The lobby itself is well decorated and modern, and the lady who helped me check in was pleasant and genuine.
The room itself was more than enough room for me. It had a small wet bar area with a fridge and microwave, a desk with computer hookups, a couch with a small table, a flat screen TV, and then another area where the queen sizes bed was, plus a vanity area that was separate from the toilet. The room was clean and quiet, and felt new and modern.
I stuck my Do Not Disturb sign in the key card slot immediately and was never bothered, although the staff was always ready to help when I needed it.
The lobby also has ²⁴⁄₇ coffee and tea, which is great.
The area is right off of the interstate, and so it was convenient to LSU, although there is not much to do immediately around the area of the hotel.
The free breakfast in the morning was fine. Nothing to knock my socks off, but it’s kind of hard to criticize «free» food, ya know?
I would definitely stay here again. What’s not to like?

Elevator smells.

Their continental breakfast was good. Stayed at the Springhill Suites on 7979 Essen Lane in Baton Rouge Louisiana, from March 5^th until March 9^th, in Room 309. We left our one pillow that had our 2 brown and gray pillow cases covering it, and they lost it within one day after we left. They said they couldn’t find it in the room. We are still waiting for them to return our phone call. A woman answering the phone at the front desk was not helpful the week we left the hotel. I asked her to pass the info to the manager, but she sounded like she was not going to, and she said the manager was not working at that time. No manager ever called me back too to inform me that they will look for our stuff or got my message, so I assume she never told the manager.
Update: I attempted to call again 2 months later, and a female manager there solved my problem, and found our stuff. She was amazing, and I give her 5 stars.