The Woodhouse

I purchased a $ 100 gift certificate plus 20% gratuity for my daughter. She received services and presented the gift card. They said the cards value was $ 90. She paid the difference PLUS the gratuity. I called the spa and they said the owner would call me. She didn’t. The lady at the desk that made the mistake did. I sent copy of my online purchase. Nothing happened. Called again. Still nothing. I emailed. Nothing. Terrible customer service. Will NEVER USE THEM AGAIN.

I have been going here for about a year and love the experience. The relaxation room is a nice way to get your treatments started. They have great hours and plenty of great aestiticians. Coming here, even for a quick treatment, always leaves me feeling refreshed and relaxed. They also give points for certain things such as booking your next appointment and checking in on facebook which is a great way to get a few dollars knocked off.

The Woodhouse is on a whole other level from the rest. I love the ambiance, the lighting, the smell, the drinks, the staff… need I go on? I was put into a nice comfy robe as soon as I arrived and taken to a «quiet room», which looks like the front room to an elite sorority house on steroids with the most comfortable chairs and coolest décor. I wanted to live there! My pedicure was amazing and my massage was divine. As a busy mom of 3, running a business and a household, I find it extremely hard to «unwind» and relax, but The Woodhouse Day Spa made it so easy. I felt like I was literally transported to another body. I came home rested and restored and ready to be a better me for taking time for myself! I recommend all busy folks do the same!

Woodhouse knows how to do the spa treatment.
This beautiful establishment is eloquent, peaceful, and well laid out, with nice bathrooms/​changing areas, a quiet room with your choice of beverage, and soothing music playing throughout.
I went because I received a birthday gift certificate for a facial and a massage.
The customer service was exemplary and i had no issues redeeming. They explained where I needed to go to change, gave me a lovely, cushiony robe to wear, provided a safe locker to put my belongings, and really made me feel like I was getting the spa treatment before ever laying hands on me.
Then came the actual facial and massage.
Now granted, I’ve never had a facial before, and have only once had a professional massage — but I guess I just didn’t see the point.
The facial was nice. It was relaxing. I could have fallen asleep with the lady (aesthetician?) calmly rubbing creams and oils on my face … but I realized, «I can fall asleep at home on the couch,» and wondered what the point was.
I wad told I’d feel a great difference in my skin, but I kinda didn’t. It’s ok though, I think facials just aren’t my thing.
On to the massage!
I told the massage therapist that my back and shoulders needed the most work. Those muscles are the most stiff and I was excited to get this deep-​tissue massage. I also told her that I want as much pressure as she could give.
She didn’t have much.
For the 50-​minute massage, she started on my chest, then thighs, feet, calves, legs and finally back and shoulders. By the time she got to the areas that needed the most work, the time was almost done and her fingers were getting tired.
Sure, it was relaxing, but I wanted knots and stress worked out of my back, and I didn’t get that.
Overall, I’d say they really did do an excellent job on the «spa treatment.»
What I was hoping for, however, was results-​oriented and at the end of the day I felt like I needed a massage — not like I had just had one.

I can’t give it a review because they just called to cancel my pedicure because a mishap with the chair. I was looking forward to this all week as I was given a gift certificate for my birthday. It’s disappointing considering it took me two weeks to schedule an appointment to fit with my work schedule now it will probably be another two weeks before I can get another appointment.

I’ve used this spa three times. Once right when they first opened for a couples massage, once for a facial shortly after my first service, and then another massage more recently. I’ve notice a lot of improvement since the first time we went.
Pros: Clean, great massages, nice and relaxing environment, their hot cinnamon tea is amazing
Cons: Poor telephone manners (put me on hold forever = not relaxing), inconsistent (they didn’t have the warm neck thingies the last time I went)

We did a couples massage and the experience was wonderful. Nikki and Tiffany did a great job! The service was top notch as soon as we walked in the door. Highly Recommend!

I used the Woodhouse day spa in Slidell and always had a pleasant experience. When I moved to Br I decided to try Bumble Lane, my experience there was just as well. But when your done with your service you check out in this huge bright room that is loud with people doing make up and kids running around. So when I heard that there was a Woodhouse near by I rushed over! And low and behold I had my baby back. I love this place. You literally feel like your in another world until you walk out their doors. The staff was friendly and helpful and did not harass me about anything what so ever. I do recommend though, that the Quiet Room be dimmed down a little further.

For a high-​end spa, I kinda expected more.
I was surprised with a gift cert for a free 50 minute service. As I’ve never had a high-​end spa experience, I went with a Swedish massage which is what most places recommend for beginners. (I’d been looking to have a spa-​level massage, but had just never gotten around to it.)
I arrived on time, and was shown by the receptionist to the shared changing and locker room. From there I was told to go into the «quiet room” — which is a very fancy «waiting room.» I say that because everyone else in the their bathrobe, slippers, and birthday suit are waiting around in it for their masseuse to arrive. You also fill out a doctor’s office-​style consent form detailing any issues you have physically.
After your masseuse arrives, you’re lead to a small dark room somewhere. (It’s like a maze in there, so you kinda have to be led around.)
The massage itself was kinda methodical. The masseuse went through what felt like a step-​by-​step list for the massage, as opposed to something organic/​bespoke. The whole process seemed mechanical, so I never really relaxed. (I’ve actually had more relaxing chair massages before, so this was very disappointing.)
After everything was done (there was a timer that was visible that the masseuse was using to track the time), I was escorted back to the odd waiting room and told I could hang out until I felt like leaving.
At no point in time did I feel rushed, but little did I feel pampered or attended too. Like I’ve mentioned, I felt I was in a really nice doctor’s office.

Most relaxing and thorough eyebrow waxing experience ever. Even though I was just here for a minor service, I was very well taken care of. I was taken to a quiet, softly lit room where Jessica made quick and surprisingly painless work of my eyebrows. They had a very comfortable bed/​table to lay back on, and my hair was gently wrapped to avoid any potential wax getting where it shouldn’t. Once done, Jessica then used a cold glass ball and soothing cream on the freshly waxed skin. The results were flawless.
When it comes time for further services, I will most definitely be back.

Wow! They may need an overhaul with the staff members because the left hand doesn’t know what the right hand is doing or they just need some training across the board. They will harass the heck out of you to make your appointment. I understand about contacting scheduled client once but 6 – 7 times is over kill. Then they will beg for tips (how rude). Keep in mind they’re not cheap but don’t beg. I’ve never been harass like this before about committing to an appointment. Honestly, the masseuse was great for about 50 minutes but I had a 80 minute massage. Things went downhill extremely fast after the 50 minute mark. I guess I will stick with what works (Bumble Lane). They’re not bad people but they need some work. It’s clean and the location is great. At the end of the day, you win some and you lose some.

Woodhouse Spa Baton Rouge provides a pleasant and relaxing experience. I enjoyed the staff and amenities, but most importantly my masseuse, Faith, was very attentive, professional, and did an excellent job for my Swedish massage.
There were a couple of kinks that still need to be worked out (the place just opened). The staff was new, but very courteous, and the overall experience was great.
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As a guy in his mid-20’s, I do not usually think to head to the spa. However, with the stress and fatigue of long hours at work, a massage sounded like a good idea to fill the bill of much needed R&R and as an added bonus, give my girlfriend a nice little gift as well.
We booked a couple’s 50 minute Swedish massage on a weekend afternoon. They mentioned that we should arrive 15 minutes early so that we would have time to change into the robes, enjoy a beverage, and relax in the waiting room before our appointment. There is also a questionnaire to fill out (probably for first time customers). Showing up extra early is OK.
The first thing I noticed when we opened up the heavy double doors, was the aroma of the place. Just walking in you are greeting with a dose of aromatherapy. We were pleasantly greeted by the staff in the front, and after checking us in (a 10 second process), we were escorted to the changing areas and handed our robes and slippers. The robes are extra plush and you might catch yourself wanting one for yourself at home. They do have them for sale. The slippers on the other hand, are simple rubber sandals that squeak when you walk.
–The Changing Room–
There is a small foyer, a locker area (though there is a key, think less high school, and more country club), toilet /​changing room, shower room, and a sink /​vanity. They have double hooks on the doors and hangers so that your clothes do not have to be touch the ground. There is also nice stone flooring (aka, cold when barefoot). I would suggest they add some music to the changing room. It is an area that is eerily quiet compared to the rest of your experience.
There were still a couple of kinks to work out. There is an issue with the plumbing that they will have worked out this week in that whenever they run one of their washers, there is no hot water. After a couple minutes waiting during my after massage shower, I put contacted one of the staff members at the front desk, who immediately apologized and sprung into action to get things working properly. She turned off the washer, and explained that they have a plumber coming to address the issue tomorrow. It took maybe 5 minutes to get the hot water back, a minor inconvenience, but it could have been a bad way to end a otherwise good experience if I didn’t bring it up.
I asked for some men’s hair product, but they didn’t have any. Staff offered some personal product (way to step up). They did add men’s grooming products to the «list».
–The Waiting Area–
The waiting area has plenty of chairs and fireplace in the center (the fireplace is just for looks). If you are seeking some solitude, there is a little nook at the back corner. You may help yourself to water and nut mix while you wait for your appointment. You will fill out a questionnaire as well that asks some of your preferences (soft, moderate, or deep tissue).
Your staff escort will provide you with a warm neck pillow. It stays warm and smells very good. I found this a nice environment to relax a bit and chat before and after my massage.
–The Massage Experience–
Both of our masseuses showed up to greet us at the same time and led us down the hall to our massage room. We mentioned that it was our first Swedish massage, and so they explained how the experience would work and then asked if we had any specific strain or areas to focus on. They then asked us to «prepare» for the massage, and they left the room.
The experience never felt awkward, as Faith was very professional, and only the places she was working on were uncovered (the rest of you is under several blankets). She did a fantastic job of applying pressure where it was needed and helped me to find a few knots that I didn’t know existed. The massage oil had a nice aroma and warmed well with the friction of the massage work. Conversation was light, but I never felt like we were just sitting in silence. Maybe by chance, but the massage seemed timed with the music. When we were through, my masseuse said that I could take my time getting back up, which I did not mind at all.
We returned to the waiting room (with our still warm neck pillows), and took a seat again. After thanking us, my girlfriend’s masseuse suggested a lavender bath salt matching the aroma of the massage oil for purchase.
The whole experience was great, and I could see us going back there. It was on the pricey side at $ 200 for the 2×50 minute massages, but it is a premium service. All said, I think I found the gift for our next anniversary.