The final product of their service USUALLY looks okay(today’s was not the best though). However, every single time we make an appointment they are late. We made an appointment for three of us to get our nails done together. They seated one of us at 3:15, one at 3:35 and one at 3:50! And then they moved me three times. When you make an appointment you 1– expect it to be on time and 2– if you make an appointment WITH people you’d expect to be able sit with them and sit at the same time. I might not say something if this was a one time occurrence, but its every time and I’m SO done. I will preface this by saying the owner and his wife are very sweet and if you get them, they’ll do an awesome job. But still… I won’t be back. They don’t respect your time or appointment.
Dailinda S.
Rating des Ortes: 4 Spokane, WA
I had a lovely pedicure. Very peaceful because the salon just opened. I would return because of the service and friendliness of the staff.
Justine J.
Rating des Ortes: 2 Battle Ground, WA
Not super thrilled… I came here with my three bridesmaids to get our wedding nails done, and I had made an appointment a week prior for a specific time. To make a long story short, we waited for more than a half hour past our appointment until they took us to sit down. Then two of us waited for another 15 minutes until someone worked on us. It was very busy when we walked in the door, which I thought was a good sign, but I was a little upset that my appointment basically didn’t mean anything. I was trying to be prepared and keep to a schedule. I had other wedding festivities/commitments that night that I had to cancel because of this. If they would try a little harder to make sure people with appointments are seen first, this place would be much better. On a closing note, I had to tell my nail tech three times what I wanted, and when she still did it wrong when it came time to apply the gel, she was visibly irritated with me. I just felt like a pain in her butt that I was even there. Probably not going back.
Keri P.
Rating des Ortes: 5 Battle Ground, WA
I had my nails done here for my sons wedding in May. Told who I believe was the owner the wedding colors and he did a wonderful two color acrylic nail in black and purple! Didn’t even know such a thing was possible. He offered me a beverage, which most places don’t. I was impressed. Took my 71 year old friend there for her first ever pedicure a few months later and she loved it. The best pedicure I have ever had. We paid a little more for the $ 35 deluxe and it was worth it.
Samantha Z.
Rating des Ortes: 2 Ridgefield, WA
I want to start off by saying I do not like confrontation and I am usually really quiet in situations like these where there might be a language challenge and I try to be respectful. I had gone here around Superbowl time and got a manicure with a really cute three-color Seahawk pattern in shellac and it felt like it was a decent price. So today, in preparation for the 4th, I thought I’d get my toes done. First when I walked in, I asked for a gel pedicure and gestured towards my feet. They sent me to a manicure chair, which confused me but then I thought maybe I was just picking my color, then the woman came over and flipped on the light and started asking finger questions. So I repeated I wanted a pedicure and they quickly switched me to a pedi chair. I had also mentioned I already had gel on my toes, and when she went to use regular remover I had to once again repeat myself that it was gel and she just smiled and went to get the foil and stuff. She handed me the price chart for pedicures and I picked the cheapest one. Nowhere on there did it say anything about extra for type of polish, removal, special designs, anything. I got two-toned shellac, which looks cute from far away but she got a lot on my cuticles. Then I go to pay. I had been sitting there contemplating a manicure too seeing how affordable a basic pedi had been at only $ 23 plus the $ 5 callus removal. She does the math on a post-it and tells me I owe $ 46.00. I ask, «I thought it was 23 plus 5?» She goes into, well its such and such for color removal, a design for each toe, using shellac and the callus plus 23… and somehow that all added up to a whole extra 23 dollars? First of all, they never once said, by the way, we are charging you to remove this(which if I had known, would not have even gotten a pedicure today because the whole reason I did was it is so much easier for them to remove. This was like, month old, had been clipped and chipped since gel too, there was barely anything to remove), and I understand $ 5 for a design even, but I was thinking no more than 35, 23 plus 5 for calluses, 5 for a design, maybe a couple bucks for shellac even though again, nowhere did it say shellac was more. I guess I get that stuff costs money, but when I was there last, every extra thing I got, they warned me of a price increase, today I felt like I was being played and it irritated me a lot, she understood when I asked for things but didn’t understand my confusion at her mumbled explanation of pricing, and didn’t say thank you or anything as I left. It’s a beautiful salon and really clean, but today I did not feel welcome or appreciated and I did not leave a tip, I felt that she had charged me more than enough.
Sonjulaine H.
Rating des Ortes: 5 Troutdale, OR
Got a full set of solar nails and the tech was very nice and took her time to make sure they were done perfectly and asked every step of the way if I liked them or if they were looking ok. I’ve been twice now and it is very consistent. Going again for a pedicure and will post about that later. Here for a pedicure and loving it!
Samantha T.
Rating des Ortes: 5 Battle Ground, WA
This is by far the best nail salon in Battle Ground. The salon is so new, nice, and clean. The workers are friendly and efficient. I have loved my two pedicures and gel manicures that I’ve had done. They even offer different types of pedicures depending on how much money and time you want to spend. I really recommend this place and hope they stay open!
Julie E.
Rating des Ortes: 5 Battle Ground, WA
Drove by and realized we had a new Salon in town so I thought I would give them a try for a pedicure. I guess they have been open for 3 weeks now. Very nice techs, clean atmosphere, competitive prices and no wait. What else could you ask for? I’ll def come back.