Boost Of Bayonne

This is a complaint for authorized retailer Boost of Bayonne located at 559 Broadway, Bayonne, NJ 7 002. The phone number is (201) 455‑8890.
On 2/​24, I attempted to redeem an offer that Boost Mobile only offers through dedicated Boost Mobile stores where you can purchase an iPhone 5/​S for $ 99. I searched for over two hours calling different authorized dealers who did not pick up the phone or did not have the phone in stock. I finally called Boost of Bayonne which had the device in stock. Initially, the employee confirmed that I was a new account before confirming that he had the requested model in stock, as he clearly wanted the new activation commission. Already, I felt uneasy, but I skipped my planned dinner, and headed over to the store to purchase the iPhone. The employee at the store was sarcastic and rude from the onset of the transaction constantly calling his partner for assistance and speaking in Arabic while laughing the entire time.
Anyway, so the employee tells me that I have to pay for the unlimited plan at $ 60. I countered that no other store in the past few days had mentioned that to me. He then tells me that it was Boost policy and that I could just go on the website and downgrade it immediately. I countered that sounded so fishy and I also countered that it did not indicate that in the promotional literature or the Boost website. The employee then fessed up and admitted his boss told him that he could only sell the iphones with the $ 60 unlimited data plan. I informed him that I was in telecom sales in the past and I knew exactly what he was trying to do so I took my phone out and dialed Boost Mobile customer service. He suddenly got nervous and started fidgeting while calling someone on the phone. Finally, he tells me, «okay buddy, I will give it to you for the $ 35 price, no worry» so he allegedly enters the phone ESN into the Boost system. Suddenly, he tells me that the system is not taking the phone info. I aske him to try another phone and he lied stating it was his last phone despite mentioning he had PHONES in stock on the phone. I give him a look that indicated I knew he was lying. He offered to show me the screen and tried to take a picture with his cell but his hands kept shaking because he was clearly nervous from lying. I walked out, called Boost Mobile, they offered no resolution but to sell me the phone for an extra $ 50 dollars.
I declined and then the supervisor told me he was sorry and that I should call more stores to find the phone. Ridiculous resolution for attempt at fraud because clearly Sprint is so desperate for business after falling to 4^th largest carrier in the industry that they do not care about resolving anything. I would have liked the business to have been reprimanded by Boost Mobile for fraud. The experience with the authorized retailer is unacceptable. The way Boost Mobile customer service is equipped to deal with a problem like this is also unacceptable. This is the reason why Sprint has the horrible reputation it has in the wireless industry.