DMC Plumbing & Heating

AVOID!!!
Absolutely clueless! It was as if he never saw a water heater before. If you’re experiencing any problems avoid this company. They are prompt and will come ASAP but will not do a thing and tell you to just replace the whole thing.

On the coldest night of this winter so far, I had the unpleasant experience of my pipes freezing overnight. I called DMC Heating & Plumbing and I was astonished and how quickly and painlessly I was able to get someone here. Within the hour of speaking with Tricia at their office someone was at my house, in my basement and walking me through the steps of what they were doing. Dan, was the gentleman I had the pleasure of dealing with. In Bayonne, in this day and age you wouldn’t imagine that you could still get honest work out of a heating and plumbing company in the midst of a brutal winter, but not only was he kind and knowledgable, his prices were incredibly fair and the work was performed with the utmost professionalism. Once the pipes were thawed and heat was going again, he was even kind of to do a walkthrough of the home with me showing me where potential problem areas were and offering simple solutions I could implement myself. I completely feel like I got my money’s worth and they really turned a horrible experience into something far less painful. I highly, highly recommend!

Really bad service! I had an issue with my plumbing for my apartment building. Called them, they sent a technician right away but he did not understand what was wrong. He diagnosed the issue while talking to his boss on the phone. He told me the pump was shot and said it’ll cost $ 900+ to fix. I then called my friend who is a plumber. He found the issue quickly, a busted pipe, fixed it on the spot and charged me a small fraction of the cost.
I don’t think sending out an inexperienced lad is good for business!

DMC Plumbing, better yet Dan the owner has yet to come through on the half «a**» job one of his workers did. After calling Dan to come & do a QA on the job he reluctantly says he will do the job & make it all better. Saturday comes & goes & after numerous attempts of trying to reaching him I get nothing. Not a phone call, email, explanation, it’s now Sunday night & while Dan is probably sound asleep, I have no tub to take a shower in the morning to go to work to make money to pay the plumber… as the world turns. Do I recommend DMC, absoulutely, NOT! If I could give minus stars I certainly would… I will keep this review updated…
04/​27/​2014

Mac was very pleasant to deal with. He was very knowledgeable and helpful. I would recommend DMC plumbing to anyone.

I have used DMC on a number of occasions for a blocked toilet, a leak in my sink, an a/​c problem and a problem with my laundry water supply. I was able to get prompt appointments, even same day for the most urgent issues. At all times they have been conscientious in ensuring that the work was completed properly. Recently I had a problem, which initially appeared to be a plumbing related issue, and would have cost a considerable sum to fix. After further diagnosis, they advised that the problem might in fact lie on an appliance and advised I should get the appliance checked first before spending a considerable amount of money on a potentially unnecessary plumbing repair. I greatly appreciated the honesty and genuine desire to aid their customers that also saved me unnecessary expenditure.

DMC is actually working to resolve what seems like a defective furnace. We previously gave them a negative review thinking they were ignoring our emails. They have now returned and apologized for missing emails during an office personel restructure. We are keeping the faith in this small family owned business as they continue to resolve the issue.

It doesn’t deserve any star.
I just needed rusted flu pipes replaced. DMC just aluminum wrapped everything, and was going to walk away, when I showed him the contract he wrote and had me sign: «REPLACE FLU PIPE».
So with great reluctance, he replaced the pipes, aluminum wrapped all the joints and went home. He used no screws.
A few weeks later, I called someone else to maintain my furnace, and as soon as he touched one of the flue pipes, it all collapsed. Maintenance guy said whomever replaced my flu pipes clearly did a botched job. Aluminum tape isn’t going to hold it down, and we were at risk for carbon monoxide poisoning.