Juana is very sweet and friendly in the drive thru. I special ordered food and it was prepared quickly and as I requested. The manager came to the drive thru window also to give me my food and speak, which is abnormal at most fast food places. Overall was a very courteous staff and efficient.
Brian D.
Rating des Ortes: 4 Cypress, TX
Staff was very courteous and I got my order in reasonable time. Only negative thing about the place was the parking lot and building appearance.
Short p.
Rating des Ortes: 1 Houston, TX
Walked inside, 3 people order already taken a couple in the drive thru 5 to 6 employees working no one took my order, all standing there looking at me, went to wash my hand came out, same thing! !! No one said a word for a few mins. Bad management! !!!
Daniel L.
Rating des Ortes: 2 Houston, TX
I was down the street on business and the Unilocal app in this unfamiliar neighborhood was not much help. I actually just saw this off 330 and exited since nothing else seemed like it was nearby. I also had a coupon for this establishment I wanted to use. There is nothing inherently wrong with eating at JITB, even when the sun is out. I skipped breakfast since I needed to get out of the door early and drive out to Baytown. So an early lunch sounded good as soon as I was free, and this was closer than driving back downtown. I should have kept driving. The food quality was the same as ever, passable as food. The workers as surly and angry at life as any other fast food place. The cleanliness was average at best, but for fast food being around average is actually pretty good. They were open of course, and the only option off 330 in the area so they had that going for them. The drive thru was moving so slow with only 3 cars in it that is where things went awry — I parked and went inside. Which conveniently a huge truck parked next to me and opened their door directly into the Dragon — fortunately only fire can kill a Dragon and no paint was removed nor obvious ding in the side, but the Dragon’s dignity was still bruised. If you are eating here, stay in the drive thru where nobody will swing their truck door into your precious. If forced to park for some reason then do not park next to a truck with the Texas license plate BRX9965. Altogether, even with a coupon, you can do better than JITB if you drive further in either direction on 330.
David H.
Rating des Ortes: 2 Baytown, TX
I have been there three times in the past four months and the soda machines still don’t work. One can still get soda, but only if they fill it for you. I don’t like having to ask for a refill when there is a long line.