Act II Consignment Boutiquet

When I took my clothing to drop off for consignment they would not accept many items. I had called ahead and got the information on what they would accept, however they were much more detailed when I arrived. I would have appreciated better information over the phone. For example, they would not accept pants/​slacks that had pleats, and said they were outdated. I find this odd considering some of the items are what you currently find in department stores, and the items were in very good to like new condition. I think they just have too many items so they have to be very selective. I can live with that, just tell me before I load up the car and haul all of it to your store. The other issue I had was the staff. They rushed me along and didn’t let me read over the agreement thoroughly. Anyone who consigns here should be aware that they only pay you for items on the 10^th thru 15^th of the month/​any month for ANY previous months… not just for the previous month as it says on the agreement. Also, they send you a check if over $ 25, but you have to go pick up cash (again, only the 10^th thru 15^th) if it is less than $ 25. When I went to pick up my items at the end of the agreement term they couldn’t find a couple of the unsold items and told me that they must have been stolen. When I questioned the response they finally started trying to look for the items and were found within about 5 minutes. This shop is nice, well organized and maintained, but the way they treat their customers is not what I would call customer friendly. It is for this reason that I would not go back.