The Charter at Beaver Creek

We stayed here for a weekend in early October for my daughters soccer tournament. Our room was gorgeous and the beds are beyond amazing! The breakfast in the hotel was overpriced and not great, but typical for places we’ve been before.
One of the valet was very unprofessional and rude to us and several other families. He parked our car where no one could find it and also left the lights on. When we went out in the morning no one could find our car, then when it was found, the battery was dead. The staff was great in handling the situation and they comp’d our breakfast (for 4).
We were also overcharged for our room (the amount I was quoted which was also the amount on my receipt). I pointed it out and they refunded a portion of what they overcharged. I pointed it out again and they told me what a great deal I was getting on the room, and refunded the rest. Im still waiting for it to be deposited back into our acct. Apparently it takes a week?
The hotel general manager apologized for our inconvenience and offered us a free night stay next time we were up that way.

Stayed here in the summer and it was beautiful. The grounds and pool area are on point. Dined at the restaurant and the food was great. The rooms are a tad dated but they were clean and cozy.

The entire staff was wonderful from the valet, concierge to housekeeping. We stayed in one of the four bedroom suites with our extended family and other than the squeaky stairs and floors loved the place! The beds were tempurpedic and large with lots of pillows. What a treat!
We took advantage of the outdoor pools and jacuzzis esp the hot one and had a great time. The creek was full and swishing by at a good clip. I loved hearing it from our room. The kids had a blast at the playground.
It’s a short wake up to the village for restaurants, shopping, gondola ride, a small store and entertainment. The shuttle took us to the ChopHouse for dinner which is a lovely plus!
We all hope to return during the winter season as well.

We absolutely loved it here! We stayed over MLK weekend. Parking is complimentary, which is fabulous. Our room was great and included the comfy robes plus a complimentary bottle of red wine! We were able to ski over to the Elkhorn lift each day and walked into the village at night. This hotel was one of very few where I actually wanted to stay in the room instead of go out! There are 2 hot tubs outside and they were great. Both times I walked back to the hotel from the village and one of the Beaver Creek employees offered to carry my skis back for me. Amazing service and a beautiful property-​we would absolutely stay here again!

Nothing grabs you about this place. Everything is bland, from the rooms to the staff. For the area, the staff under performed and we didnt get what we ordered for dinner more than once. Hmmmm. The parking is inconvenient. Although I do understand they have limitations on footprint so they made due. It’s not worth the money.

Stayed here with her majesty for a ski trip over Christmas break and cannot say enough good things. Beautiful accommodations within a 5 minute walk of the lifts with every amenity you might like including one of the better outdoor hot tub setups I have seen. Onsite restaurant is only so so but there are so many excellent restaurants nearby that it does not really matter. Staff was friendly and helpful and the onsite ski store is very well setup and stocked with just about anything you might need.
I read in another review that the place was overrun by obnoxious kids but we did not see that. Our read on the vibe was that it was a lot of couples of various ages coming for a romantic evening. I liked it so much that I am seriously considering buying a place.

Our rehearsal dinner and most of our wedding guests stayed at the Charter this past fall and we can’t recommend it enough! Their customer service is phenomenal and our guests raved about the condos and the breakfast.
In comparison, we stayed at the Hyatt and WISH we had stayed here instead…

The condo was fairly updated. Real fireplaces are a plus. The cookies in the afternoon were just Oreos. This place can barely be considered ski in ski out. Maybe it was before other properties were placed between it and the mountain. It is not ski in ski out now. Breakfast is good.

a little dated but very friendly staff close to everything, and great amenities.

The Charter Hotel is a large property which is fairly well located in the Beaver Creek area and has some amazing rooms. We have stayed in both the 2 and 3 bedroom condos on the property when traveling with our kids and found them very nicely decorated and stocked with every dish, pan and utensil you could want.
On this past trip however, we were traveling as a couple and enjoyed a beautiful room with gorgeous woodwork, overstuffed bedding, a working fireplace and spectacular views from the deck. The staff was cheery and helpful throughout our stay.
While the Charter is a short walk (or shuttle ride) from the center of Beaver Creek and the base of the Mountain, the savings are worth the walk in my mind. In winter you can ski in and ski out by utilizing the lower lift so enjoy.

D’Oro restaurant. Food was reasonable, wine list was very restrictive and was over priced, service was friendly.

The hotel itself is a beautiful, well-​maintained building, and the rooms are very comfortable. However, the place is absolutely overrun by obnoxious children. We tried repeatedly to enjoy the spa — going at different times, moving away to an empty hot tub — only to have the experience ruined by yelling, screaming kids. I think they should have at least a couple of adults-​only hours at their spa every day. Same problem with the very nice brunch, kids yelling across the dining room. The staff makes exactly no effort to stop this. We had exactly one meal at their Italian restaurant. All of our party agreed that the food was overseasoned and overcooked. I booked one overpriced massage, and I’m sorry I bothered. The masseur did some ghastly vibrating motion and was not receptive to feedback that this was not helpful; I was left feeling worse than when I lay down. Nobody in our party booked any more spa treatments after that. The Website gave out some misinformation regarding area activities. A sleigh ride we’d wanted to do was not available, and we signed up for a dogsled trip because the Website said it would go through Camp Hale and the Pando Valley. It took a completely different route. I was so glad when it was time to leave.

Great service. The staff here is exceptionally friendly and helpful. Service is a priority. The facilities are good. Hotel is clean and conveniently located near the lifts. It’s a four star property with five star service.