Clean Cab

35 minutes late! Clean cabs ARE nice. On time cabs are WAY better. I called the day before for transportation to the airport and a 4:45AM pickup. From where I was staying it’s a 38-​minute drive.
Angela, the dispatcher called at 4:30 to tell me there was a cab on the way but he was going to be a «little late.» At 4:50 I called for a status and with quite a bit of attitude was told they were doing the best they could and that there was traffic. Really??? At 4:45AM on a Saturday morning in Dayton??? Please. You overbooked your limited drivers.
The cab finally showed up at 5:20…35 minutes late! No apology aside from him saying «it’s been a crazy morning.» He did later apologize as he was dropping me off.
I arrived at the ticket counter at 6:00AM (my boarding time) and had to check my bags as late, meaning they probably won’t show up at my final destination with me and because they’re marked «late» I have to drive back to the airport and pick them up. Thanks Clean Cab!
By the way their card capability is the driver writing your card information on a receipt, not an automated process. He did offer to discount the $ 75.00 fee by $ 15.00, making sure to say «even though it isn’t my fault.» And as far as I know it wasn’t. He got his tip. Here’s one for you:
If you must use this company because options ARE limited here, schedule your pickup well in advance. If you have a choice, use someone more reliable.

What an outstanding job. They went above and beyond. My daughter and I were heading to Florida to enjoy Disney world and our driver Tina met us at the front door wearing Mickey ears. Such a great little extra thing to do to make our trip more special. We will definitely use their service again!

Clean Cab saved my day! I was stranded and needed a ride. It was around 4am when I started ’round 2′ of making calls to every taxi number I could find. The taxi company I found on ’round 1′ took my first call, my inquiry, but then I could not reach them again when I was ready to book the ride (very stressful and frustrating). Other ’24 hour’ places were not true to their word, which was very disappointing and making me a bit desperate. Clean Cab was open and made it happen. It was more expensive but they satisfied what I needed, and I am grateful. They really took care of me — A real person answered the phone (instead of the recordings and ‘leave a message and we’ll get back to you’). She understood my situation and timing needs. She arranged for the driver to pick me up and confirmed with the driver and called me back when it was arranged. The driver came in a clearly marked taxi (a relief because I did not want to get into a random car at that hour). It had a lit up white taxi light on top and the brand painted across the side of the car. The driver was friendly and kind. Dispatch had told me they would require payment upfront and we took care of that. It was nice to have that squared away so when I got to my destination I just hopped out. Nice and easy. It was a blessing and relief to have a responsive and efficient taxi experience, especially at 4am on a long weekend. Thank you Clean Cab!

I was a visitor from out of town and went to Unilocal to find a cab back to the Dayton airport. I made an appt with Clean Cab over the phone on a Sunday evening for a very early morning pickup Monday morning. Mason the cab driver was not only on time for my pickup, but early. He was prompt, professional, nice, and helpful. His car was definitely «clean» as advertised (no smoke smell like so many other cabs). The fare to the airport was set in advance which made me feel more comfortable and very reasonable which I really appreciated. Next time I’m in town, I will definitely arrange in advance for Clean Cab to pick me up at the airport and bring me back to the airport. I would highly recommend Clean Cab.

My first couple of experiences were great… clean cars, pleasant staff. On the second trip the driver was unavoidably about 10 minutes late… no biggie for me that time but the driver/​owner comped the trip to the airport. Classy.
Recently I called them when I needed to run a few errands after work… including a medical appt. The driver was nice but pretty clueless. I gave her the address downtown along with landmarks and she couldn’t find the building… on MAIN street. Across from the Schuster… next door to the Victoria. Seriously, you’ve got to know ypur town better than that.
This company is more expensive than others, so I expectwd the service to be better.