Jeff Schmitt Mazda

What ever you do DONT Go To JEFF SCHMITT. My daughter went there to buy a car a 2004 Grand Am he almost had her talked into buying a 2004, 4 Door Grand Am for 10,000 plus tax title and some other fee anyway it was going to cost her just over 13 500 if I remember correctly it was a nice one owner car they took in on trade when she called me (Thank God she did) i asked her if she had already signed anything she said No I Told her NOT to sign a single Thing No Matter what the sales person said. That I would immediately head down there to meet her. Well long story short once I got there and started to negotiate the price. He just kept saying well we have to make something with the tone as if they wasn’t going to make much at that price. LOL Anyway I looked up the trade in Value since he told me it was traded in by a older retired man yea right the (little old man/​Woman story) I looked up the trade in value with those miles and options and it was less than $ 3,000 if I remember it was more like $ 2400 to $ 2600 anyway after test driving it and inspecting it I noticed it needed new tires so I asked for them to put on new tires. And then Remarkably he looked on there website because he JUST remembered they had that car in there website on Sale for a special they was running and remember all this time we was going back & forth on the price I started At $ 3,500 he would go to his sales Manager and come back to me with another number. Well when he had this stroke of genus to check their web site he said he would give me the internet price of $ 7500 yea right for an 04 Grand Am I don’t think so so when he was out talking to his Mgr I told my daughter just follow my lead and don’t show any emotions, so after that I was at $ 4500 he was at $ 6800 plus tax title ECT so I told him that I appreciated his time but I don’t think we can come up to a price that’s reasonable. So we got up and going out the door and was getting in our cars when his manager came out to stop us. And he asked if he could talk to us I said I would but I’m not going to waist much more of his time or mine. So I told him I would make one last offer. I told him if they put new tires on the car & I would go up to $ 5,000 out the door. He tried to squeeze me by saying the same thing his sales person tried he said «sir we have to make something on this car I to him I knew what the trade in value was and that I doubted they paid that much for it that if he couldn’t come up to my last offer we would just go to the Auction on Tuesday and find her something. Well he finally agreed to my offer of $ 5,000 and new tires. I truly at that point didn’t want to give them our business but my daughter really wanted that car it was a nice Grand Am W/​around 52 000 miles & that was good it had a clean car fax etc even though I didn’t want to give them our business I thought that was a fair deal somewhat on the high side but fair. So she bought it BUT IF I WOULDN’T have came down there to show her how to haggle with car sales people and to have some fax about it like when I got him to tell me how they got the car so I could look up the trade in value so I had something to go by then I AM SURE THEY WOULD OF LET MY DAUGHTER (who’s a single Mom owing to school full time and working two jobs at the time) BUY THAT CAR FOR TEN THOUSAND DOLLARS PLUS ALL THE OTHER STUFF LIKE TAX& TITLE ETC WITH BAD TIRES THAT WAS WELL PAST NEEDING REPLACED. THEY WOULD OF RIPPED HER OFF WITHOUT EVEN BLINKING. So what ever you do DONT go to Jeff Schmitt’s they will rip you off if they think they can without a second thought. I will Never go there or recommend anyone I will tell them what they tried to do to my Daughter.

Very very pushy sales person! Saw the only woman sales person they have. Went in for a test drive with my husband and ended up staying there for over an hour. She kept on telling us on how impressed her manager was with her and how she is the #1 sales person and that she will really go to bat for us if we want the Mazda (as she is trying to talk us out of a VW). And how she will market my business for me (I work for a major beverage company so that wouldn’t do any good). I had to get up a leave telling my husband I wasn’t feeling well. She was literally giving me a panic/​anxiety attack. Saw right through her «charm». We ended up with a VW Passat after all that. Go to VW for a good car and a non pushy environment.

This place was skeevy. My husband and I were looking for a new Mazda 3. We made it clear to the salesman that we were looking at different cars and comparing, and we were nowhere near ready to buy. When we asked about numbers, he took us to his desk and had the manager write up a purchase agreement with a $ 1500 interior/​exterior cleaning upgrade and $ 3900 in taxes for a $ 24 000 car (wth? My tax rate is 7.5%!) and handed it to me like I was supposed to sign it. I also kept explaining to the salesman that we needed to leave so my husband could go to work and he was unconcerned about our schedule.
Once we got home I googled them, as you should too, before doing business with Jeff Schmitt auto group.

I purchased a used car from this Jeff Schmidt Mazda. It was the worst experience I’ve ever has with a car dealer. It took 4 hours and huge amount of tenacity to make them honor the price they posted on their website. Then they wanted to sell me a warranty that would have almost doubled the payment. They kept hidden all their numbers, percentage rates, cost of the warranty, etc. They systematically try to keep you in the dark and pressure, pressure, pressure you. Go somewhere else.

I gave this other place another chance. Mainly because I didn’t want to drive down to Centerville and I always like to give businesses a second chance. Since my experience was with customer service over the phone, I was hoping this was an isolated incident. I brought my vehicle in for some warranty work. I am happy to say that I am very satisfied with the service I received today. The employees were very courteous and I did not have to wait long at all. I think I will start getting my routine maintenance done here from now on.