Battery X-Change

They tested then replaced my battery. (And let me know that it could just be charged instead of replaced.) Professional and courteous, I was in and out within ten minutes, with a new battery that didn’t cost me an arm and leg.

What a great place! Nice friendly and honest people to deal with. They certainly go the distance to ensure you only get what you need and/​or give the information you need to make an informed decision. You wouldn’t go to a battery store for tires so why go to a tire store for battery’s? Nothing against the tire stores in town but do yourself a favor, go see the guys that specialize in what you need…

Professional and nice, the battery’s are less expensive than every other place I called plus they will test your battery for free, I also had my blades changed and they were half the price I expected and they installed for free. I highly recommend if you have battery or alternator issues.

I left my lights on my truck for over a week. Needless to say when I returned from vacation my battery was about as dead as it gets. I left a charger on it for a couple hours, enough to get started. But over the next couple days I could tell that it wasn’t starting as rapidly as it normally does. Well crap, the battery was over 5 years old so I figured I had just toasted it.
I stopped into Battery Xchange on Broadway/​Canyon Rd in Beaverton to bite the bullet and replace it. They tested it and said it just needed more charging, beyond what my alternator could do. I took it home and left a charger on it for several more hours per their instructions and viola! My battery is performing like new!
Who does customer service like this anymore?! ESPECIALLY in the automotive realm?!! They could’ve sold me a $ 120 battery and I would’ve been 100% satisfied. But they took the honest route and told me the truth. Well, they have a customer for life now.

The two gentlemen that work here during weekdays (whose names evade me at the moment; gent with the Cadillac and bald gent) are simply fantastic.
Moving to this area has been a really rough transition for me, but two of the first people I encountered were the gentlemen changing out our little sedan’s original 2005 battery!
A couple months later, our Jeep Wrangler needed a new battery, and of course, I was taking it to these two gentlemen at Battery Exchange! Not only are they friendly, they’re helpful and tested things to make sure my old, bad battery hadn’t caused other issues that I needed to be taking care of, too.
Excellent customer service, friendly gentlemen, and the type of guys that made me not quite so sad and homesick. Thanks for getting my battery all fixed up at a great price two times since we’ve lived up here! And thanks for just being kind, friendly, helpful gentlemen!

Pat was AWESOME, got me in and out within 15 minutes. GREAT Customer Service!

Great service! I was in and out in about 20 minutes — Brian was fantastic. Very upfront and knowledgeable — I would highly recommend and will return, if need be!

Quick friendly service. I couldn’t be more pleased. I am very grateful that on such short notice they were able to fit me in. Pat was excellent and efficient and I felt like he really went the extra mile. I loved my experience here and will happily recommend Battery Exchange to everyone I know. These guys deserve a 100 star rating!!! Thank you again Pat!!! This was truly a blessing.

The guys who were working yesterday were awesome. They ordered me a battery and I came to get it installed today.
Unfortunately the guy I saw today… Worlds apart… JJ is very, very angry and threw me attitude and condescension from the moment I drove up. I asked him to kindly be more professional as I was just coming back since he himself left me a voicemail this morning saying my battery was in and ready. But he repeatedly kept asking me questions like «Who was working here yesterday?» «You’re who?» «What battery? What are you talking about?» Then he said, «What car is the battery for? THIS car?»
He almost accosted me with a power tool right in front of the other customer who was in her car with her jaw dropped, shocked at this guy’s attitude. I don’t know what his problem was, but I have NEVER posted a review like this on here. This guy needs to be avoided like the plague. If I had stayed there, he would have assaulted me but I bolted before it got too ugly.
JJ might have been the worst customer service person I’ve come across in a long time. Later buddy. Don’t need your attitude. I’ll take my business elsewhere.

J.J. Was fast on the install, upfront about cost, and generally great with customer service. Price was great… I highly recommend Battery Exchange!

Quick and easy. I appreciate that they’ll hook up your battery and test it in front of you so you can really gauge where it’s at. All in all it took me just ten minutes and I was out of there. I appreciate the great service.

I just bought my first motorcycle, and it had a dead battery. The guys here were informational, competitive with pricing, and very speedy! I got all my questions answered, and even talked about long term solutions to dead motorcycle batteries. Excellent service, great prices. My first visit won’t be my last!

I had some battery draining issues with my car. I bought my battery from this place and still have warranty. I took my car there to get the battery tested, battery tested good but I was still having battery issues. Took the car back there a week later and explained my issues to Pat, he decided to give me new battery to assure me that it’s not the battery that’s causing the drain. If my car die again, I have a peace of mind that is not the battery and will take it to a shop to find the root cause. I’m a satisfy customer and will recommend my friends to go to this place if they ever need new battery, alternator, and starter.

Working with an old Volvo (5k+) that had the same battery since 01. Started my day at the local competitor (BP) where they wanted to charge me for turning 2 bolts and were exceptionally arrogant. So next stop Battery Exchange. Something I experience less and less over time, the customer services were amazing. I was in and out in minutes, they had everything I need, never talked down to, given a fair price and amazing warranty. When it comes to batteries I could not imagine going anywhere else!

Extremely friendly! Great customer service. They replaced my battery and I was on my way in less than ten minutes.

On Sunday my son’s 1992 Volvo Turbo Wagon wouldn’t start for the second time in a week. A friend had suggested that I contact the Battery Exchange in Beaverton. I called thinking they would be closed and no one would answer, when JJ answered the phone and informed me they would be open until 4p… on a Sunday!!!
I followed my son over there and JJ looked at the Volvo and said that the Alternator wasn’t charging the battery sufficiently. He made a phone call to a parts person (they didn’t have the part in stock) and told me he could have it there first thing in the morning. We left the car there in what JJ described as secured space and today (Monday) at about 11:30 or so received a confirmation call from JJ that the car was ready.
I really can’t comment as to whether the price was competitive, but for the part and labor it was $ 260.00. JJ was very impressive and really knows his stuff. This is a small place with two bays and fantastic service. I consider myself somewhat of a service freak and highly recommend the Canyon Road Battery Exchange!

Fast and super friendly! They got me in, fixed up and out in less then 10 minutes!

Excellent service and they saved me $ 100!

You have to love a business that is entirely focused on doing one thing, and doing it exceptionally well. That’s Battery Exchange.
Polite, the small shop is clean. customer oriented, clear explanations. The entire process was fast. I learned how to test batteries and alternators, it’s simple and do it at home by the way. I was extremely lucky, my battery was on the verge of failing badly.
It’s especially ironic that the Beaverton Battery Exchange is in a tiny bright yellow building that was a gas station of long ago, when gas stations did repairs and maintenance to make money rather than sell sodas and beer.
Recommended over the shop or dealer for battery and alternator diagnosis and battery replacement!

Blah, my car died. AAAGH. I hate my car — well, I hate when my car does anything but run.
So the AAA guy told me it was my starter & my battery. Second AAA guy who replaced my battery confirmed this. Then the AAA tow truck driver shows up to drag my useless four wheel contraption to a fixer-​upper place that AAA told me to go to… and says, if it’s the starter let’s just go to Battery Exchange.
Of course my internal brain thought was I DON’T NEED A BATTERY… but I waited for a further explanation. He said all they do is batteries, starters & alternators. And they’d do it fast. Allright, let’s try ‘em out.
Dropped my car off at 5ish Thursday. First call from them was it was just wiring & it’s all fixed. YAY! Wait no, it was really the starter — but they called to ask if it was cool to proceed instead of just doing it without telling me the cost. I super appreciate that & they even checked out anything else before just replacing the alleged starter. I say alleged because it WASN’T starting anymore. To boot, Troy (the guy on the phone) was really nice & their service was so fast. While I wasn’t pleased to pay any money on that damned car, their quote was totally within what I actually paid.
So five stars for taking care of my stupid car headache quickly and NOT ripping me off!