H&R Block

Worst tax experience of my life. I’m a full time student and a single mom. I work as a nanny part time and wanted to claim my wages. The woman assisting me in filing was rude and inexperienced. She had no idea what the specifications were for earned income credit or child tax credit and she tried to tell me that I didn’t qualify for either. In the end, it took 45 minutes to file a return, and I ended up having to pay almost $ 600 to H&R Block just to file. When I asked why the cost was so high, she just said «it’s very expensive to file when you have been paid under the table.» $ 600 seems extremely steep to me. My advice, take your money elsewhere. This woman had no clue what she was doing.

I had a rough experience last year doing my taxes at H&R Block, so I have no idea why I decided to come back this year. I suppose it’s because they called to set up an appointment and it was relatively inexpensive and kind of convenient. Last year the preparer was painfully slow, though nice. I left annoyed at the time I had wasted, but content with my return.
THIS YEAR WAS HEINOUS. I was expecting to have to owe some money in taxes, but I was not expecting a 300% mark up on the cost of the preparation. Not only is this service no longer affordable, but the preparer was incompetent. My taxes could not be completed during my first appointment because she insisted that I needed a form that I did not have or need.
I had to come back a second day to learn that I was being charged $ 309 to have saved $ 67…
When I complained, the preparer simply said, «I can’t help that I am good at my job.»
AND THEN, suggested that I should recommend H&R Block to my friends so that I can get a discount next year. I WILL NOT BE COMING BACK NEXT YEAR AND NEITHER WILL MY FRIENDS, if I have anything to do with it.