Metropolitan Pediatrics, LLC

Great office. Wonderful staff and doctors. Always get my child in quickly and get down to the bottom of the problem! Most times I can get an appointment same day which makes it nice so we don’t have to go to urgency care.

Dr. Murdick was absolutely wonderful. My son had experienced a painful condition for over 5 years. Our previous pediatrician had told us he would outgrow it. We finally switched doctors after so many YEARS of frustration. Within a few minutes of our visit, Dr. Murdick noticed, diagnosed his condition and referred us to a specialist. She then spent another 40 MINUTES with us. I’ve never had such an attentive experience from a doctor before! I cannot say enough good things about Dr. Murdick! She is amazing.

Love our pediatrician but overall experience here is subpar– front office staff seem slow and and disorganized. I’ve been asked each visit for insurance and ID for copy because «they’re updating their system». We are never in on time with a minimum wait time of 30 mins to an hour. Although I love our pediatrician, it’s not worth it for us settle for subpar service just to see the doctor. Brokenhearted to find another pediatrician but can’t deal with bad service & long wait times each visit.

Terrible office processes. Dr. Weil was not a good physician either. He was more than happy to have my kids seen for office visits, but never ordered tests when appropriate. Counseling office was another disappointment… they lure you in believing they customize care, but really they have a woman counselor who simply intakes and makes recommendations… recommendations who are not in the wheelhouse of coverage by my insurance… total waste of time and zero ROI. Most insurance companies make recommendations for free, no wait no co-​pay. This clinic is all about big promises and zero effectiveness.

The office looks great upon walking in – big Portland mural on one wall, the fish tank, the library books, etc but they way it operates is not so pretty. Every time I have had an appointment, I have had to wait an extremely long amount of time before being taken back. The last time I was in with my son, we had to wait almost an hour past our appointment time before the assistant took us back. He took his measurements, made his notes and advised doctor would be in shortly. Then guess what we did – waited more for the doctor. No apologies, just a flippant comment to the effect of ‘emergencies happen unfortunately’. As if my time is not worth anything.
We were there for his 6 month checkup and vaccinations – silly me, I also thought this was when I brought up any concerns with the doctor. A month later, a bill arrives for an ADDITIONAL office visit because I asked about his cough. Yes, another visit charge because I asked a question, doc listened to lungs (which she was going to do anyways) and checked his oxygen level. She then said why don’t you try an inhaler. A huge work up was not done, nor did the appointment run extremely long because of this one question (ran long because it started an hour late!). Many calls to the billing office later, we were unable to get the charge reversed; nor were we told up front that asking this question would result in an additional fee.
I am transferring out of this practice because of the above. That is also not so easy. They will not accept my medical release form via email, but will accept medical records via email. How does that even make any sense?
I would seriously think twice before entrusting this office to care for your child. It might look pretty on the outside, but they need to put the patients first, and make things easier for us busy parents, not more difficult.

We have had an okay experience here at Metropolitan Pediatrics. I was a patient for 10 years, received excellent care, and had no doubt in my mind that it was where I wanted to take my son after he was born. The pediatrician I used to see unfortunately had passed away before he was born so I decided to schedule an appointment with another seasoned, highly recommended doctor.
While the pediatrician interacted very well with my son, I feel like we had a personality clash and were not on the same page with parenting styles. It bothered me that instead of working with how our family was doing things, she made me feel like I was doing things was compeltely «wrong». At both my 4 and 6 month old visits, I was presented with out of date information. For the topics addressed in my appointments, I have researched and am knowledgeable on the current American Academy of Pediatrics recommendations. It is concerning to me that I was receiving information that is no longer supported by the current evidence based practices.
Needless to say, we have scheduled our next appointment with a different pediatrician in the same office, in hopes that things will go better from here on out. I would recommend that other parents know the current recommendations and guidelines topics they feel to be important before they walk through the doors.

We love metropolitan pediatrics! The staff knows us by name. We love every doctor here that we’ve seen and especially our primary pediatrician. The advice nurses are seriously the most patient and understanding women. They never make me feel silly or stupid for the reasons I call. They are so helpful and kind! I can not say enough good things about this place.

I can’t say enough good things about Metro Peds. The staff is helpful, friendly, and most of all always go out of their way to get our needs met. My son was recently diagnosed with Crohn’s disease and if it wasn’t for the urgency that Dr. Moore and Dr. Ell showed he would’ve been sick much longer. We received personal phone calls over the weekend, during the week and so on making sure my son was doing ok. They truly care about their patients on a personal level. I never feel rushed or unheard. Dr. Moore is a blessing!

Both of my children, now 21 years old and 16 years, have come here for years. They have seen Dr. Rydell who is hilarious, warm and thorough in her explanations, diagnosis and treatments. My daughter was sad when she finally had to find an adults’ physician. The front desk employees have always been easy to work with, and calling in to speak with a nurse usually gets a prompt response. You may end up waiting at times but they are good about squeezing you in if there is something that is really needed, so if you are willing to accept that as a trade off. We love them there and are grateful for the services we have received there over the many years.