Performance Bicycle

Rick is my go-​to-​guy at this location. He makes the buying experience enjoyable and I always learn something new visiting the shop. If only, Performance would carry the higher end brands, I wouldn’t be darting around town looking for parts.

Beaverton Performance bike shop is ok. They have a lot of bikes and gear but it geared mostly for road bikes. They do have GT full suspension bikes, many spare fat tires and a few other things for mountain bikes. Otherwise it’s order on
Web and have it sent to the shop.
So, the maintenance program is cool for two years. I just run in and the make adjustments and tune ups and discount repairs and parts.
I also have their membership thing that gets you 10% discount points that add up over a time or huge points when you buy a bike and spendy upgrades.
The coolest part about Performance Bike is the they give a military discount. Thank you for your support.

This review is for both for the store as well as for the Performance online order process. My order was supposed to take 4 – 7 business days to be delivered to the store, but it took 12 days. When I inquired about it at their website, via email, I got no response. When I called the store, they asked me to wait a day or two more when the order was actually already at their store. The order detail does not show any status, and the tracking information was posted only after I picked up the order. And at no point did anyone apologize for the delay or the run around I got.

Connor was so awesome. We’re brand new to road biking and he was such a help! He not only answered our beginner questions thoroughly, and without making us feel dumb, he also went the extra mile for us. He was super friendly, helpful, knowledgable and professional. Go see this guy!

Just got back from Performance Bike Shop on Hall Blvd. in Beaverton. I had a great experience with Connor who is a sales person. I was looking for a mountain bike with certain specs and price range. He spent a lot of time with me going over the different options available. I wanted the same 2014 make/​model bike that I bought my wife a year ago but it was no longer listed on their website. He called other Performance stores and was able to locate the bike I wanted in Tacoma. It will be shipped down sometime next week. If it wasn’t for his determination and know how I probably wouldn’t have bought a bike today. Great job Connor.

Well you buy two bikes and countless accessories and clothing and they just don’t care. Went in knowing I had a 49 dollar credit on account. Picked out some new shorts. Went to counter and was told I had no points as my «membership» expired. Here I thought it was a one time fee. Little did I know they think they are the «Costco» of bikes.
So I asked since I earned it, I would like the credit. Mgr said if I spent another 30 dollars on a year membership I could then get my 49 dollars. Net 19 for those keeping track.
I called their home office from the parking lot and was told that my credits expired. But could be reinstated for 29 dollars.
Do the math. You have to spend 300 a year to break even. Only really works if you buy a bike. That tells you they are up charging their marginal quality bikes by 10% to cover the promo.
Better to go to a local bike shop you can trust.

This place rocks. Received my cycle club jersey in the mail today took it into Performance bicycles on hall I spoke with the manager Rick, I asked him if he had something that would match the jersey. He had just the ticket. A matching red /​black bibs I found a matching helmet and red black head beanie. New cycle kit is complete and one heck of a satisfied customer. Thanks to the staff at Performance Bicycles Beaverton

Performance is my go to bike shop. Good mechanics and they’re very polite. This Performance has got everything a intermediate hardtail mountain biker needs. Got some Tsali Forte 2.2 tires that are perfect for Sandy Ridge Trail System.

Attended the spin doctor clinic tonight and had another great experience with the pros here at the Beaverton store. Great knowledge gained, every question answered and on top of it all, got a sweet deal on a spin doctor workstand. Happy happy!

I write today only about their customer service.
I came in on Sunday morning with my sister’s bike and I didn’t know if it needed a tune up or anything. I also needed to learn how to put on a front tire.
The guy took my bike and looked it over and added air and said I didn’t need a tune up. I was obviously clueless and he could have totally taken advantage of me and he didn’t. He also spent several minutes showing me how to take the front tire off and on and didn’t charge me a dime.
I’m definitely coming back here.

I can’t say enough about how great the management and staff of Beaverton’s Performance Bicycle Shop were with me tonight. I went in to get a new road bike and rack for our car. Despite the rain and cold, they had their hands full with a surprising number of shoppers. In the face of being slammed while being short handed, they were all extraordinarily patient, level headed, and gracious. I acknowledge them for the dance required to serve so many people at the same time while being great with all of us.

We have been returning customers to this location over the years and are completely satisfied with the service we receive.
We have recently purchased three bicycles; one for my husband and two for our children. The staff is very friendly, helpful, and will answer any questions that I have. The management is great. The employees are personable, I’m a bit of an amateur when it comes to knowledge of bicycles, but they don’t make me feel like it.
My husband rides in many types of races for fun, and he is able to get all the equipment and supplies needed at this store. They even helped him order his shoes in the proper size since it wasn’t carried in-​store.
Bicycle repairs are done properly and always done before they date the shop gives as a finish-​date.
I selected «moderate» for pricing because all quality bicycles and supplies aren’t cheap; «you get what you pay for» comes to mind. But they prices are competitive, and reasonable for the items one wants to purchase.

The fellas at PB rock! Excellent service and once again thanks Connor! Connor is the man. I love my diamond back! See you soon! Jimmy

Several reviews have indicated that the service has been lacking, that the staff was apathetic, and that this would not be a good place to get your bike worked on. I’m happy that this seems to have changed over time.
I’m a cycling enthusiast and I like my machine to be fine tuned at all times. While on a ride through Beaverton I encountered some clicking and grinding through my Drive Train. I took it in and within an hour Dylan had diligently worked through all the potential issue including a chain swap, dérailleur adjustments, cable adjustments, pedal cleaning, and bottom bracket replacement. He even when so far as to clean and adjust my saddle because the noise from that may have been transferring through and sounding as though it was coming from the drive train. Not only was the cost for this work reasonable, but Dylan has stood behind his work, so if something seems to be a miss after the fact, he has set it straight.
In successive stops, Dylan has continued to knock it out of the park, helping me by replacing a wheelset (full custom build up for a clydesdale class rider), providing providing basic fit adjustments (including saddle height, bar placement, and cleat placement), swapped bar tape, installing a garmin computer, and so much more. The man loves working on bikes and his enthusiasm for his work comes through every time I talk to him.
The other staff has been helpful when looking for specific parts and tools, but Dylan has pretty consistently been the highlight of my stops.

Broke a wheel spoke and took it in for repair. Also asked for the $ 99 tune to get me ready for a few upcoming long rides. When I got it back, I could not shift to the big chainring at all, and the rear dérailleur was skipping gears on upshifts.
Getting the shifting working is a very basic thing, guys. Granted, my spoke was fixed and the wheel was well-​trued, but still.
They are good for buying products from, but sad to say the service guys are just lazy.

Today I brought my bike in because one of my gear wires had been broken, and Dr. Dylan was awesome and helped not only repair the bike very quickly, but also educated me in how the system works. It makes me feel good that I went back to them even though it is a little out of the way from my commute. I will be returning for sure and hope Dylan is there to help!

Clark and Steve, the two managers of the store are top notch guys. Everyone I’ve ever dealt with there have always been friendly and helpful. I’ve purchased a bike for my wife and serviced my road bike and on both occasions the service work was spot on and they turned it around in less than a day. If you want a great bike shop without the elitist attitude, this is the place to go!

Came to this shop to look at bikes, since spring is just around the corner. The staff here is super helpful and the selection of bikes are amazing.

Compartmentalization is the name of this game. We all have that particular place we go for specific items. In order to put together the perfect lunch we get a sandwich from here, a lemonade from there, a salad from another spot and dessert from the other. Performance is that other spot for me. They are my choice destination for all things relating to parts and accessories, tubes, tires, lights, bottles, etc.
Though it is mainly a self-​serve environment when engaged the staff is very helpful. Among everything else the prices are right! The reasonability of what you pay for is well within reason. Cycling can be an extremely expensive hobby so it’s nice to be able to rely on a singular entity that won’t over-​inflate their prices.

I just happened to come in here on a whim!
I was on my way home from running errands when I saw the signs in their window for their big summer sale. I figured why not check it out? I had some stuff I was looking for to upgrade my bike and what better time than when it’s on sale?
I just wandered around at first, seeing if anything on sale made my eyes light up. Front and center is where all the bikes are. You can find road, hybrid and mountain bikes. I can’t comment how they run price-​wise since I wasn’t in the market and wasn’t paying attention. The right side of the store was more bike-​related hardware type items (tubes, gears, components, computers, etc) along with their service area if you are in need of a tune-​up or repair. Then on the left side of the store they had apparel, pedals and shoes.
There were quite a few people working so I had someone there to help me out almost right away. I was in the market for clipless road pedals and shoes, and he helped me to look through my options and give me some good info so that I could make a decision. They were sold out of my first choice for pedals but I found a close second! Walked out of there a happy customer! Plus, you can sign up for their email newsletter to receive in-​store coupons