Had a prescription sent after hours 5÷31÷16 my husband went to pick it up 6÷1÷16 and took 2 hours for it to be ready. That is totally unacceptable. We can drop off prescription at target and it is done in 30 minutes, will never go for location convenience again.
Kirsten S.
Rating des Ortes: 1 Lake Oswego, OR
This is unfortunately my closest pharmacy and I do not use it. From making my son wait for his inhaler 45 minutes when he was sick with bronchitis in the lobby to not having any consistency in their merchandise. The store is always empty and rarely can you find someone to assist you without an attitude. I will be ordering online the one product that they carried for years and randomly discontinued unbeknownst to the pharmacist working. Never going back. And Rite Aid: I have spoken with your store manager a couple of times. Never changes…
Katherine V.
Rating des Ortes: 3 Portland, OR
I rarely frequent Rite Aid. Last time I was here I was searching for DEET mosquito repellant for the Caribbean, justifying that it was better to risk a short term DEET exposure than risk contracting Chikungunya. They had exactly what I was looking for. My most recent trip to Rite Aid occurred after searching for USP certified vitamins at New Seasons and Super Supplements and finding nothing. I was happy to find Nature Made products at Rite Aid. Also, they happened to be BOGO ½ off. Nice, I can pick up B9 and B12 at the same time and save money. I was also easily distracted by their 2/$ 5 hard-shell Easter egg chocolates. I noticed at the register a coupon for a free Redbox rental. Since I had been actively refusing to pay any money to watch Frozen, I still hadn’t seen it up until two weeks ago. This Rite Aid and their free coupons let me continue to be confused about the ‘Let It Go’ obsession. Solid job, Cedar Hills Rite Aid. Guess you’re not so bad after all.
Heather N.
Rating des Ortes: 4 Beaverton, OR
The store itself is horrible, poorly run and over priced. Yet and still I absolutely LOVE the pharmacy! Excellent and very helpful pharmacists who patiently answer your questions, a great staff. Anytime I’ve had to lay out if pocket they run through several savings programs to get the lowest price they can. Very dedicated and fabulous pharmacy staff. I never go anywhere else
Gina A.
Rating des Ortes: 1 Portland, OR
Not happy with this location and their business practices — seems like they give benefit of the doubt to scammers while good customers suffer from lack of service — perplexing? I will stick with the one on Scholls Ferry as this one just seems sketchy, poorly run and disorganized. Don’t know why this store is so bad compared to the others, maybe corporate ought to keep an eye on this location. Poor customer service, poor management — on my list to avoid and seek out other branches or a competitor.
Tara C.
Rating des Ortes: 2 Portland, OR
I’d recommend not ordering photos from this location. I received poor customer service when I went to pick-up my developed photos. Usually, you walk in and give them your name, but instead she asked me multiple questions as if they didn’t have them, like«When did you order them? How did you order them? Did you select this location?» Also, I ordered 5×7 photos that were printed on full size sheets. The manager became involved and he told me I had to go home and cut out each one myself and that they would not do it for me.
Tecla S.
Rating des Ortes: 1 Gresham, OR
After utilizing this Rite Aid to fill prescriptions for a year, I now refuse to use any Rite Aid. Has nothing to do with the prices and nothing to do with the stock. I had several instances of dropping off a script, being told 1 hour for pick up, coming back in an hour, and have it not be done. Not a big deal if it had stopped there. I would ask how long again. An hour they said. I would then come back an hour later. Still not done. I came back the next day. Still not done. It is the most ridiculous thing I’ve encountered at a pharmacy. The icing on the cake was when they overcharged me for a prescription, I contacted my insurance company, who told me to go back with the receipt for a refund. They refused and said the money was long gone, there is nothing they could do about it. So never again. Stay away from this Rite Aid. Only frustrating things happen here.
Scott k.
Rating des Ortes: 5 Beaverton, OR
Awesome, helpful friendly staff. Chad the pharmacist was late in closing down the pharmacy cause i really needed a medication and came in right before he was going to close and he filled it anyways. Pam and Kay helped me do my x-mas shopping and were funny, friendly, and will be the reason I go back there. This was my first time ever to this store.
Kate T.
Rating des Ortes: 2 Portland, OR
I avoid Rite Aid whenever possible, almost entirely because of the store layout. Instead of a standard parallel aisles plan, Rite Aids often use this peculiar diagonal chaos that gives me a headache. All of the aisles are different lengths and i find it very disorienting. They also have a tendency to organize things in a rather baffling fashion. Items that share an aisle in every other drugstore ever are half a store apart here, so you’re left wandering in zig-zag paths staring up at the signs trying to figure out how you’ve possibly not been able to find cough drops even though you swear you’ve looked everywhere.
Genna C.
Rating des Ortes: 1 Beaverton, OR
Seriously, was someone drunk when they developed the store layout? I’ve been to other Rite-Aids that have this same star shaped layout, and every time I think I seriously can’t imagine someone green lighting this. Aisles go every which way — like someone stood in the middle and spun around saying«put an aisle here! And one here! And sideways over here, then diagonal down this way!» It is seriously pin-the-tail-on-the-donkey shopping. Items are not arranged in any logical fashion. I wandered around for 5 minutes looking for scotch tape, which of course was near aspirin but not so much near the household items. Got it. The cashiers and pharmacy staff are all quite friendly, but no one is ever on the floor to assist. So weird. It’s a convenient location for me but I think I’d rather drive further to a Walgreens or even Fred Meyer.
Tina B.
Rating des Ortes: 4 Portland, OR
I live super close and often go here to pick up various sundries. I always get good services and the cashiers are always friendly and nice. I also appreciate their drive up pharmacy and the pharmacists there are very helpful in answering questions about over the counter stuff, and will even get out from behind the counter to help you find things. This is a nice little neighborhood Rite Aid.