Ross Dress for Less

If I could give zero to half a star I would. This review is solely based on my experience at this particular location.
Dear Mr. Loss Prevention guy,
Just because I am not of a certain color and you probably stereotyped me as being an individual whom would try to get a five finger discount at the store but I’m here to say that you definitely got it wrong sir:
1. I’ve never stolen anything in my life
2. I never will
I am an educated woman with my college degree and a great career. So, the next time you «assume» a customer is going to steal just because they have brown skin. Please think again because not only did you make my shopping experience very unpleasant by following me around the store but Ross’ has also lost me as a customer. The number 1 rule in the retail industry is making your customer’s experience memorable every time they walk into your doors. You sir, may want to brush up on those rules.
Sincerely,
Brown Skin Girl

Found some good buys here and some hidden gems. The store looked like a typical Ross… slightly nicer than a Goodwill. Some sections of merchandise a bit out of order. Service is fine.

They always treat you like you are going to steal something. Even when you go in without a jacket and a tiny tiny purse that only fits your phone and a small wallet. It makes me not want to shop there.
The staff can be friendly if you find the right person but generally they aren’t in the mood to help. I asked this guy for some help with a jacket, pretty normal questions and he could barely stop putting away a new shipment of clothes to talk to me. I get its all discounted items but I am still a human being that deserves kindness.
Generally good assortment of clothes though.

I love Ross and its not just the cheapskate in me talking. I love a good bargain and in Ross stores I have good bargains on furniture, dress and shoes. The key is to be patient and visit the store multiple times and know that you might leave empty handed in many of your visits. We always go this store whenever we visit one of the other shops in the Cedar Mills area. Ross also sometimes carries good phone cases for cheap and I have also picked up workout equipment from here often.

I was a girl (because even though im freaking old I still think of myself as 16, ssh) on a mission.
Now I have been a Ross shopper since highschool, but hadnt been in one for a year probably.
So on this occasion I went in here to get my dad a belt. His pants have been falling down in public at uncomfortable moments, poor guy. I got suspenders (he is 86) for him at freddys and two belts ($ 20 on sale) that didn’t work for him and he deemed too expensive so I went in here instead. Cool. Perry Ellis belts for $ 9.99. Ok so Dad was right about cost.
I also got two fuzzy soft throw pillows for my kiddo for $ 5.99 each. She keeps taking mine off my bed. Not. Ok. I coordinate the colors. She has her own but mine are softer.
There was a pretty queen sized sheet set with four pillowcases in it for $ 18. Nice. Threw it in cart too.
And I scored a couple cheap storage bins for a mere pittance. Oh and a $ 6 shirt for me.
But.
My big score was an Indian «pouf». An embroidered Ottoman thingy for like ¹⁄₃ the cost of what they are online. Ive been wanting one for a loong time. Oh happy day! Its super cute.
Of course the kid tried to take that, too. Um. No. Mine.
The store was very clean, quiet, and empty. Their stock does seem low compared to the Ross clutter level I’m used to. Wonder what that is about?
–1pt. I frankly hate that you cant take the damn carts out to lot. Curses on them for that stupid stick that wont go out the door! My stuff was unweildy and they dont offer to help either. They are also not too friendly at checkout. I tried to chat with the checker and he just looked at me with the stink eye. I know their job is crappy so I will excuse that.
Ross was fun. And as usual I spent about $ 100. Yah no visits for another year.

There have been some good finds here, but some returns as well. Usually a good selection of neckties and stocking suffers during the holidays.
My most recent visit was for window curtains. They didn’t have any shorter styles in stock, and nothing that could ever be considered eco-​friendly either. Purchased some which had a weird smell and decided to wash, dry, and steam before hanging. Water was bright yellow and the whole room smelled of chemicals after I was done. Ick.
This last visit I also noticed that their stock seemed very low. Not a good selection of home goods at all.
Hit and miss at this Ross. Don’t expect anything and you might be pleasantly surprised.

You know how you don’t notice things for awhile when you’re busy, but one day everything catches up with you, and you get a look at how disreputable your towels look (frayed a bit around the edges, holes just starting to form??). You wince a little and think «Yikes, it’s time to tear them into rags and get some new ones.» So that’s where I went today to get new towels. The towels were all stacked neatly, and all the pretty spring colors were represented, so I had some good clean fun and got those towels, etc. at really excellent prices. Nothing wrong with that!

I went there today to browse the women’s clothes area. I took a few items to try on in the dressing room. The dressing room smelled of fecal and urine! I told the dressing room attendant who told me «Oh it always smells like that. We have to spray cleaner every day to get rid of the smell.» When I say it smelled horrid, I thought maybe someone had peed in one of the dressing room stalls. I will not be returning to this store!

Ross, how I loathe you from your horrible looking clothes to the consistent and shitty way you treat your employees.
I used to drop by on occasion when I was next door at Ulta, and every time I do the situation is worse at Ross. There are clothes scattered all over, toys in the toy department all over the floor, the people working there act like they are on a prison chain gang. I have personally overheard the Manager discipline employees loudly and on the floor, repeatedly.
If you don’t think they have security guards you are wrong there kiddos, how you could miss it I have no idea.
I unfortunately know someone who used to work there and their labor practices are bordering on illegal, how they get away with some of the shenanigans the pull, I have no idea. Oh yeah I guess I do, their employee’s are scared to loose their jobs, so they would never say anything or report it.
I would rather spend a bit more on my clothing and purchase from a store with some integrity.

How come no one told me you gotta get out to the burbs to experience a Ross Dress for Less that is clean, well-​stocked, and sans any security guards monitoring my every move? Have I been going to the wrong Rosses all my life?
Ok, maybe it’s not really in the «burbs», Cedar Hills is just a few minutes outside of Portland, anyway, but this is definitely not the Ross vibe I’m used to. It was a really nice one.
I almost never buy any clothes new. I’m a committed resale purchaser. Oh, and I hate shopping. Loathe it. Luckily, my bestie was there to walk the aisles with me, tossing one great bargain after another into the cart. He’d hold something up, I’d say yay/​nay and into the cart it went. This random pop into Cedar Hills Ross proved to be pretty darn fruitful, as I frantically threw things from the clearance aisles into my cart, did not try on any of it, checked out, and was on my way back to Portland Proper with several new dresses, a shirt for work, a skirt, and some odds and ends for under $ 80. A Ross Dress for Less Success.