UCC Total Home

I haven’t bought a lot from them, but I’ve saved a bundle. I did buy some things and saved very little. My living room furniture retailed for close to $ 10,000 and it cost me $ 2,332.00. I will be moving to Las Vegas and plan to sell all my current furniture; then buy all new when I settle into my new place. I know a couple who have built and sold three custom homes in the last eight years. This couple will be able to eventually build a $ 1000,000 home at no cost. We are going to use direct buy to remodel our rental house before we sell it and then remodel the home we live in before we sell it. I have no regrets for joining direct buy. Tomorrow I will be buying a $ 1000 dishwasher for $ 603, shipping $ 24, extended warranty is $ 52.

Since it is required to provide one star to five, I was forced to off load a one star… It’s unfortunate that I can’t actually provide negative stars because that is what this establishment/​membership program truly deserves. Not to mention a class action suit, FTC investigation, as well as having the BBB ban them. (They are currently in good standing. Pay the BBB enough and even Satin will look good on their website, seriously!!)
UCC is actually now called DirectBuy or Direct Buy. You’ve seen the commercials…”… you can now buy high end everything for your home, at a fraction of the cost”. Don’t believe it.
This company is 100% fraud, scam, call it what you like, but please avoid this Direct Buy.
All they want is your membership ($ 5k) and you get zero service. See the internet (rip off reports, ‘google’ direct buy complaints, scam…) you get the idea, this national franchise is 100% one of the most clever schemes this country of ours has. Canada is investigating them at the federal level, we aren’t quite there yet!
For an experiment, go to one of their open houses (get invited from their website) and go under cover. Report back your findings/​experience. (I did, it was an interesting 1.5 hours of a cult-​like experiment, I will never forget. But hey, I got some Jones Town Koolaide and have the ability to share my story with millions on the internet, including my FTC, Attny General, BBB, etc… because I, as a consumer will not tolerate this!)
One of their most infamous lines, «If you don’t sign up today, you can never come back, this is a once in a lifetime offer»
WHY: because if you leave here, and go on the internet, you will find out we are a fraud unit.
The long and short. Membership for 3 years $ 5k. What you get (NADA), is the right to shop in a PAPER or on-​line catalogue (outdated from the 1990s at best) for furniture, cabinets, anything for your home. Well, the big surprise is… you actually pay more due to most items are scratch and dent, out-​dated, discontinued and their outrageous shipping and «handling». Their handling must be pretty special, it’s 12% of the items value… HUGE rip off.
?Is this Legal? So, far they have (via their legal counsel) done very little which is actually illegal. Their contract states, any verbal promises are voided and not held accountable, etc. They can promise you the world, but when you sign their contract you agree to understand that anything they told you during the presentation, they can not be held accoutable-​for ANYTHING (price quotes, manufacturers they work with, shipping/​handling charges…).
If you’ve had the mis-​fortune of attending an open house, you will know what I mean. If you were badgered into buying a membership, for that, I am truly sorry… because you will NEVER recoup your money, not a penny!
Get the word out there, be a savvy shopper and write your attorney general, FTC, BBB and protect others.
No, I never bought a membership, but have a very good friend who did. She thought it was a great idea at the time, and I agree, it sounded «too good to be true». And it WAS! She’s out the $ 5k, her dignity and the «investigative reporter» from the local news… no names, but the blond chick who isn’t particularly clever or attractive refuses to do a story on this place. WHY? Because they are a sponser of Channel 2. Unbelievable!
Avoid Direct buy and please, please warn others!