LS Toyota of Beckley

Our salesman, Ronnie McComas is the nicest person ever. He does everything he can to make you feel welcome, comfortable and happy.

I recently had a couple thousand dollars worth of work done to my 2011 Toyota Camry. Upon checking in the service advisor told me a time it would be finished. They provided me with a rental car since the camry was in the garage all day long. I went back at the finished time and was again greeted by not only the service team but the sales team as well. L& S Toyota did an outstanding job on the service of the camry and you was felt welcome by the entire staff. Thank you L& S Toyota for a job well done. Keep up the great work that you all do. Yes I highly recommend them for all of your service needs.

Had to buy a truck after my sons was totaled by a an distracted driver my son was devistated was his first truck. Went to last Toyota talked to Ed in the rain he didn’t even care he was getting wet just wanted to help us any way he could came back couple days later with wife and Ed was off talked to Shawn his partner in crime ended up getting a 2008 Tacoma just like the one that was wrecked test drove financed and out in 2.5 hours great time super nice will most defiantly buy again was one of the best experiences of buying a truck and I’ve bought a lot great service friendly folks they will treat you right

On 8-​22-​2014, My 81 year old stepfather took his van in, under warranty, for a bad transmission shifter to get serviced and it was under recall anyway. After parking his vehicle one of the three men sitting at the desk inside came up to him and asked for his insurance card… he asked why and the man told him that he just saw him hit the car he parked beside and crack the bumper. This upset my stepfather greatly, as he knew he had not hit the car… but the man spoke to the other two men at the desk and they said they saw it too. They literally called my stepfather a liar. Had it not been for the man in the garage that checked that car in and had marked on the work order that the car was damaged when it came in, they would have tried to place the blame and the bill on my stepfather. He was upset for three days over the way he was treated by this service department. We are a family of Toyota owners and will not EVER buy another one from this dealer and none of my vehicles will ever be serviced there. Beware!!! if you get your vehicle serviced at this dealer you may need witnesses and a video to avoid being blamed for someone else’s auto damage. I would love to know who actually owned the car that was damaged and which service department rep was their good friend.

This was my first time getting a car without my parents helping me through every step. I had planned to lease and contacted a handful of dealerships in Beckley, Lewisburg, Charleston, Huntington, and even Roanoke. Most dealerships wouldn’t give me any information about their cars without having me come and speak to them directly. With my demanding school schedule I couldn’t go to each dealership. Finally, I called L & S Toyota and spoke to Ben. He understood my situation and helped me complete the majority of the car leasing process over the phone. He even researched discounts for me and discovered that I was eligible for a $ 1000 graduate school rebate. When we met at the dealership, he let me test drive the car (2011 Corolla) and brought me over to the Finance office where we ironed out details with Angela, the financial manager. Angela was exceptional! After finding a price that I could afford, she spent 2 hours helping me purchase car insurance. I cannot recommend this dealership enough! The personal attention and support that I got was overwhelming. I hope the service department is as remarkable as their sales department.