Invisible Touch Incorporated

Took my car there to get a passenger side mirror installed. I brought him the new part and asked for an estimate and how long it would take to install. He quoted me a great price and then told one of the mechanics to stop working on a car they were repairing, and take care of my mirror. Took them 30 minutes and I only paid for 30 minutes of labor, not the full hour. I’ve never seen that level of customer service from an auto mechanic in my life.

Went there today to get a quote on some minor scratches. The owner walks over to my car to see what I wanted buffed out and told me I am wasting both of our time. I stood there shocked at what he said then said that I wanted to try and get an estimate on the repairs since I wasn’t paying for it. He eventually gave me an estimate but was wayyy above every other repair shop I went to.
We retreated back to his «office» where he gave me a poorly written piece of paper with his name, quote amount, and number. On the way he was talking poorly about the workers.
He then proceeded to insult the plasti dip job on my hood. Yes it’s only 2 – 3 coats but really a need to insult it.
Needless to say I won’t be back. Don’t want someone like that working on my car.

They used to be in Chestnut hill which frankly was more convenient for me, but they moved to Bedford and till this day, if I need ANY work body work on the car, or touch ups, reconditioning — this is the ONLY place I will take it to. The owner’s kinda like the soupnazi from Seinfeld, but he is honest, straight talker that suits me just fine.