Allegro Pediatrics- Factoria

Dr. Sjoberg is the best! I highly recommend her. Other Doctors at this place that my kids have seen were good too! Plenty of parking in the back of the building. The clinic is on the first floor.

I have been taking my kids (2yo boy, 7mo girl) to this office since my son was born and I absolutely love it here! We specifically see Dr. Williams and she is great! She has two young kids, so she can give her professional opinion as well as personal opinion if I’m having a hard time with a specific issue. (Which I had about every visit when I was a new mom!) Her nurse, Erin, is AWESOME! She is so great, very quick with the vaccines!!! I have seen quite a few of the doctors at this location for various reasons (I have a very active boy and a very over-​protective husband!) and they are all wonderful, but I do really like Dr. Williams and Nurse Erin in particular.
Also, Chelsea at the front desk is the best! She is so on top of things when it comes to scheduling and insurance or address changes, everything! She’s also very friendly and kind, and my daughter just LOVES her! :)

All three of my girls see Dr. flowers she is amazing always takes time with each one of my girls and makes sure all of my issues if any are addressed she even calls personally to follow up for referrals or testing the are needed.

This location isn’t our regular pediatricians’ office, but we have come here for more «urgent» walk-​in issues when our personal pediatrician isn’t available. No major issues — we’ve seen a variety of MDs (some better than others) and haven’t had any issues with them.

I have taken my daughters to pediatric associates for eleven years. We have seen a variety of providers but typically see Gwen Keiser, ARNP, Dr Brenda or Dr Sjoberg. They are all great! Whether it had been a well check or a simple sick visit our something more complicated, they have always been great! Having been involved with the healthcare industry for quite some time I will say you get out of it what you put into to it, it must be a partnership, just like anything you do in life.

We really like Dr. Sjoberg. She takes time with the kids and has a pleasant personality. My son has special needs and she is very knowledgable about things.

update for my review yesterday:
Apparently the IT department found my negative review Here and the Director of this operation called me today to apologize and told me the action taken for yesterday’s incident. The director went to the office and investigate what was happening yesterday. They have already pull off the Medical Assistant from the operation and send her to training (it turn out she is not a nurse, instead a Medical Assistant). The medical assistant is still lying today and told the director my baby was moving at that time and the reason there were two holes on my baby’s thigh is because she gave another shot to my son right after, which is totally not true! I told the director what was happening yesterday again and thank her for taking the time to investigate and tell me how they handled this. I upgrade to three star for her effort. But I would want them to be more careful when making a hiring decision. People makes mistakes and I totally understand that but she shouldn’t be lying and keep blaming others for her own mistake. Also the training may need to be longer and better, especially for those working with Young kid.
I decided to give this office another shot because of the call I got today. She also gave me her number so I know who to contact if I am not satisfied with their service. I appreciate that very much but I am not going to use this medical assistant in the future.
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Original Review: One Star
If there were no star, I would choose that option. My baby is one month old and I took him to the check up today. We saw dr uyeno, this is the 2^nd time we saw him and everything is fine with my baby. He needs to get 2^nd shot of hep B vaccine today. So after Dr Uyeno finishes his check up, his nurse come in to give the shot.
The nurse did the shot so recklessly that her needle went through my boy’s thigh ! Instead of giving the vaccine to the baby, All the vaccine liquid were dropped on the bench and there were two holes on my baby’s thigh! The nurse felt no guilty and she is blaming my boy for her not doing it right. She said this is normal because it could happen when baby were moving while she is giving shots! I was there holding my boy and I know he was not moving! Also how can it is normal for the needle to go through the thigh and drop all vaccine on the bench? Later she told me it’s ok since the baby will get third shot in 6 month. If two shots can do its job, why people get three shot then? Horrible experience!
I talked with the dr later, Dr doesn’t felt it’s a mistake as well and told me they can give an additional shot for my baby at 9 month… For this service and the way they are treating patient, I am definitely changing doc and nurse. I am not going to risk my baby to this kind of practice since there will be more vaccine for him.

If there was a choice for zero stars, I would choose that. I don’t normally write reviews, but as a new father i felt it was necessary. I initially choose this practice for vaccines only, then need their follow up care for an ear infection of my son. The front desk staff is not that pleasant first off. Second, the practice is like a pediatrician chop shop. The more appointments the more money seams like the way they work. My biggest beef is the 199.00 bill for a 15 minute office visit. I went to urgent care for the same type of issue (ear infection) and the bill was 98.00. This seams backwards. Trust me, don’t settle for this place, take the time to look elsewhere.

If I didn’t have to give this place a star I wouldn’t!
We moved here from Texas a few months ago. Well with moving you must get new doctors. I found great reviews about this place online (obviously not Unilocal,lol) and so far I am NOT impressed. They saw my son on the same day I called which was great but when a referral is needed you might as well go somewhere else. My son went in for an ear infection and needed a referral to an ENT due to ongoing issues with his ears. I was told to make the appt for 2 weeks from that day (meds needed to reduce swelling in his ear). I asked if I needed to take the referral and was told no we’ve already sent it over. Sounded great so far.
Fast forward a month and my insurance denies the claim to the ENT because they didn’t receive the referral until 22 days after the appt… so the dates do not line up. I was told in the office that it was already sent. To me that sounds like it’s a done deal. Wrong! This was a $ 200 mistake that I’m now responsible for in full! This lady Barb in referrals at the pediatric office continued to not do her job today. I spent 3 hours getting this taken care of today. Luckily my background is health insurance (specifically claims and medical records) and I knew what all needed to be done. After the insurance company approved getting a corrected referral this Barb lady didn’t believe me and told me that I had to have the insurance company call her. Ummmm, no that’s her job! So after some very not so nice words out of my mouth I figured she’d drop the ball again and I called the insurance company. At that time it was too late and Barb left the office so I’ll have to finish this ridiculousness tomorrow. Luckily the insurance lady left a message for her… I hope she gets it straight this time.
I’m sure it’s an ok office to go to if your child is sick but if you need further care they don’t want to do their job.
One of the receptionists told me today that the office manager is on maternity leave and that she went on leave a few weeks before my appt. So I have a feeling this is a result of that.
I for one will be changing my kids doctors as soon as this is resolved.

Pediatric Associates in Factoria has been wonderful and we love every doctor there we have met.
Dr. Benda is our main doctor and she does all of our baby’s well-​child check-​ups. She is very comforting and so good with our son.
There is always a same-​day appointment availability which has been so important with a new baby.
All the staff there is wonderful and I would recommend to anyone.

Both of my daughters (born 2010 and 2012) see Gwen Keiser (ARNP) at this Pediatric Associates location. She makes checkups fun, fast, and easy and takes any other concerns seriously. Gwen remembers us, treats us as individuals, and takes her time with our appointments. We’ve seen a couple of other practitioners as needed, and everyone has been wonderful.
I’ve been making appointments and checking in with the same front desk staff since 2010, and it’s awesome to see the same faces every time we visit. I’ve never had any billing or insurance issues, either.
I was a Pediatric Associates patient from birth til age 16 (Dr. Joslin at the Bellevue office) and I’m happy that my girls are getting the same family oriented care that I received. I’m very surprised to see that there are such low ratings for this office, but I think that some people might just have different expectations that may or may not be realistic based on their understanding of healthcare practices.

We recently moved to Seattle and asked around for pediatricians, most directed us to Pediatric Associates. We have been to both the Bellevue and Factoria locations. However, the only plus to this place is that you can pretty much get an appointment anytime. So, if you are desperate, this is your place. Well actually, you might be better going to a walk-​in clinic, I have had better experiences. My recommendation is stay away! You never get the same doctor twice, you have to wait forever, even if you are early to your appointment, and its very impersonal. Like other reviewers, it is the McDonald’s of health care.
The icing on the cake, which brought me to write this review, is that we recently became uninsured, so we are now cash pay. When I made the appointment and when I showed up at the appointment, I made this very clear. They assured me there were discounts for cash pay, but didn’t specify an amount. Shortly after the appointment, where the NP (not ever a DR) spent 10 minutes with my daughter, I received a bill in the mail for $ 238.66. I called into the billing department and they told me that they have agreements with the insurance companies that they will not offer any kind of discounts or sliding fees for people that don’t have insurance!
Nice, so they are putting insurance companies above their patients needs. They are no better than the Enron’s of the world. We need to put people before profits! I will never go back to them again!

Well, despite the reviews, I decided to try them since my friends recommended them. I saw Dr. Showman. I don’t recommend her or this practice. I told her my daughter had a fever and runny nose. She didnt even bother to take her temp until I suggested she do so. The nurse said since I was 5 minutes late, we would not be able to address any other concerns I had and we could only discuss her current sickness and that I would have to wait until my next well visit. Such BS. This place is so disorganized. There were so many girls just standing around doing nothing. At least one of them could have said… this way out, this way to check out. Horrible!

I have had nothing but great visits with the doctors at Pediatric Associates. My Daughter is 7 months old and I have been seeing Dr. Showman and Gwen Keiser since she was born. I have used the nurse line to ask questions (being a new mom its pretty normal to have a few questions), they have always been responsive and caring. I was referred here by a few friends and I am very happy and confident in the care my daughter is receiving.
I will say the front desk is just ok, but when it comes to my daughter I don’t care about the front desk. Also, most doctors offices have horrible office staff anymore.

We’ve seen Dr Robertson for a few years out of pure laziness on my part. My kid hardly ever gets sick and we are up to date on vaccinations for another 3 yrs. When she is ill, it’s easy to get a same day appt. It is professional, impersonal care. I never feel any warmth or actual caring from the Dr or staff. We are looking for someone new.
Call in care, and flu shot questions are treated with snottiness. During the swine flu scare of 2010-​11, they were useless.
For an older kid that just needs occasional care, this might be ok. It’s a small step up from urgent care. But if you have a new baby, keep looking.

Improved support staff

Dr. Randall Uyeno has been a wonderful pediatrician to my daughter. He is punctual and listens and answers my questions. He is unfiltered and does not shy away from the truth. He isn’t afraid to point out a problem if he sees one but he does so in a matter-​of-​fact and dry way. I would highly recommend Dr. Uyeno, he has two kids of his own and was Chief of Pediatrics Overlake Hospital 2001 – 2007.