Apachie Camper Center

I booked an appointment to have my Jayco Camper serviced a month in advance.
Today, the day of my appointment, I called to confirm and make sure they were expecting me. The service manager told me that he wouldn’t be able to look at my camper today — I asked him if he could take a look at it in the next couple of days he laughed and said «no», that it would be two weeks to a month. He then went in to a littany of reasons they were backed up (employee problems, a service tech who come to work for a week, another tech who quit, blah, blah, blah… (customers don’t care)
When I asked if I should bring it in so they could look at it when he has time, he told me to leave it at the storage yard and call him in two weeks to see if they are caught up. I didn’t get the sense that this appointment would keep so I tried pressing for a more specific time, he got defensive and frustrated and was very dismissive and cold.
Here’s my expectations:
When I book an appointment I expect it to be kept unless you call me to reschedule. I assumed that is why I gave you all of my contact info (Name, address and phone numbers). I understand that things happen outside of your control and that can be frustrating, but don’t take it out on the customer. Apologies also go a long way — I am the one being more inconvenienced than you.
Thank goodness I didn’t drive out to Irvington (where my camper is stored) and drag it all the way to Bellevue only to be told to call in two weeks to see if they can squeeze me in.
I booked an appointment with Leach Campers in CB. They aren’t a Jayco Dealer, but «the coffee is always on.»

We arrived at the dealership mid afternoon to look at fifth wheels. We looked around for about an hour, At different models several of the salesman seen us looking and greeted us both. It was very nice not feeling like we were being harassed. We stood on the showroom floor with two different brochures in our hands for 45 minutes waiting our turn and not one salesperson ever asked if we needed help or explain that maybe they were very busy and would be with this momentarily eventually one sales woman who is helping customers next to us completed her business with them, And then proceeded to go outside and smoke a cigarette before she even acknowledged us at that point we figured we would spend our money somewhere else. Maybe we caught him on a bad day who knows.

In the strongest terms possible this firm is the epitome of honesty and fair dealing. I returned a high end motor coach after two days of use because it over whelmed me with it’s size!
A very reasonable return cost to me was charged and I received my trade-​in back. When it is time to purchase in the future I am heading back to Bellevue, NE to be sure!