Benefit Brow Bar at Macy’s

$ 28 for upper lip + brow wax. I walked over without an appointment and luckily got what I needed within 5 minutes. I *highly* recommend making an appointment ahead of time if you’re on some kind of time crunch or don’t want to wait an hour for the next open slot (I came on a Wednesday and the next girl who came without an appointment had to wait 1.5 hrs for the next open spot). The girl who waxed me took her time making my brows pretty and made sure that I liked the final result. I really appreciated this! :)
This was my first time coming to Benefit Brow Bar at a Macy’s. I’ve always gone to one at Ulta, but it’s basically the same experience.
Also! I totally would’ve given her a tip, but they only take cash here for tips for some reason :/

I love this counter! The girls are very knowledgeable and very sweet! Great customer service 5*

Michelle at Bellevue brow bar is amazing. My brows always look amazing when I come see her.

I happened to be in Macy’s and was in desperate need of an eyebrow cleanup, so I decided to find the Benefit Brow Bar (on the ground floor of the mall). I didn’t have an appointment, but luckily they were able to take me and got me seated in a matter of minutes!
Elfin did a great job of waxing my eyebrows (they don’t offer threading) and he applied some eyebrow pen to make it look thicker and darker, which looked cool. He was so friendly and made me feel super comfortable with him very quickly.
They of course try to upsell you products, but can you really expect anything less in a mall? I love Benefit products and was looking to replace my mascara anyway. After Elfin told me about the MANY promos and deals Benefit was running, he finally presented me with a promo I actually wanted — my mascara with 2 additional products for the same price as the mascara alone!
At $ 21 for eyebrow waxing, this is more expensive than what I normally pay for threading. But it certainly hurts less and it’s nice that they apply additional product to darken your brows and take away the redness.

Jasmine did a beautiful job on my brows! Even my roommate — a brow fanatic — noticed my neatly sculpted brows at lunch that day. I was in and out of the chair within 15 minutes, including the time it took Jasmjne to expertly apply a pinch of concealer (for the post-​wax pinkness) and lightly fill in my brows. If you’re the kind of person who likes to leave a tip, make sure you bring a little cash because that’s the only way to add one. I will absolutely be back to see Jasmine!

Thank you Michelle for a beautiful job at the benefits cosmetics for my eye brow trim and wax. So much better than the threading method. She did an excellent job shaping my brows perfectly. Plus I got blush and powder on to enhance my natural beauty! Thanks again and see you in a few weeks for a touch up! I love the reminder cards to ensure proper brow treatment on time! I’m a very satisfied customer! I love getting pampered at Macy’s!

The only thing I didn’t like was being in the aisle of the makeup section, would have been nice to have a little more exclusion, but she did a great job and made me feel very comfortable.

Michelle saved my face. Made an appointment a few days in advance which is highly recommended as she was fully booked Saturday. She’s super knowledgable, friendly and knows her stuff. She’s licensed and completely legit.
It had been easily 9+ months since I got my brows waxed last. I used to go to Macy’s downtown with Tomoko but it’s a big hassle to get down there these days. After searching all over I decided to stick with Benefit. Their cosmetic line is my preferred brand!
I was a little early to my appointment so one of the other Benefit gals sat me down and showed me some of their new products. I love new products despite not wearing much make up at all. i was shown over to Michelle’s station, got my brows reshaped and was done pretty quickly. I’m going back next month for waxing and tinting and can’t wait to cut my morning routine down by a little.
Thanks, Michelle! See you in a month!

The girl working here did a good job. I emphasize GOOD. The overall shape that came out of it was acceptable. However, she didn’t even ask me what look I was going for, or how much I wanted off. In the end they were semi-​uneven, and way too much was taken off. I like benefit brow bar because the girls working here are nice, and they do a pretty consistent job. I would recommend this place to my coworkers or friends, but they need to talk to their girls about consulting the client before they start.

Stopped by for a quick brow wax the other day and my usual gal, Jasmine, wasn’t working. I saw Elfen and he did a fantastic job! Would certainly see him again!

I had such a good experience at the brow bar downtown that I was very disappointed when I found out the one in Bellevue is not nearly as good.
Jasmine didn’t really small talk or make me feel comfortable. She immediately started dipping into the wax without asking exactly what I wanted… Didn’t talk me through what she was doing or ask me what I wanted. I told her that I had been trying to grow my brows fuller since my last appointment, and it looks like I’ll have to do it again because my brows are sooo tiny and thin now! I didn’t get to see them at all until the end and by then it was too late!
Also, I got my lip waxed for the second time ever. I expressed some uncertainty, and asked for opinions. She was very brusque and again just went right for the wax. Like I said, I haven’t done this much, but the last time I’m pretty sure not even close to that much wax was used. It went clear up to the corner of my nose and down in a huge triangle! And man it hurt.
Also, she barely used any of the Benefit products on me. For a $ 27 wax, you’d think you’d get some added pampering as well.
Basically, I think Jasmine just has a bad chair-​side manner. To her it’s all business, not a person to person service.

Most uncomfortable seats ever, inconsistent results and revolving staff…
First, they MUST get new and better seats. I complain that I am about to fall off of them, and they tell me that everyone seems to hate them. Small, wobbly and uncomfortable. Sometimes they let me borrow a stool from another makeup counter, sometimes not. .Also, Michele has been there awhile and is good, but everyone else seems to get moved from store to store, so it’s difficult to get someone and stick with them. This means you may get a great brow and you might not. The price is the same as a salon where you get a comfy table, so the main allure is that you can just pop in when already at the mall. Better chairs, more consistent staff, and I would visit more often.

Nakita is awesome. I walked in without an appt and they were able to see me right away. Nakita was professional, quick and precise. My brows were perfectly shaped and arched. I did not have to go home and detail them afterwards. She applied a light makeup application afterwards. I will make the trek to Bellevue Square Mall to see her every time. I can’t believe this service is priced so competitively. I’ve never had such a good experience with the brows as I’ve had here today.

I visited Nakita for the first time time and I’m happy I did! I moved from Seattle to Bellevue and needed to find someone new. I called and got an appointment 2 hours later which was exciting since I had to book far out and plan ahead with my last waxing gal.
It’s probably the best brow wax I’ve ever had since the lines were very clean and she got every last hair. I really like the shape and I’m not sure how or why it looks so much better than my last waxes, it just does!
She put some coverup on and filled in my brows afterwards which I agreed to but my brow area itched so badly (I’m pretty sensitive) that I immediately washed it off and put on my face lotion. I’ll probably try skipping the makeup next time.

I cherish the time spent with Nakita. She ensures my brows are perfectly on point and never over waxed. I love to switch up the way I fill in my brows and she is able to give my insider tips and tricks. I won’t let anyone else touch them.

Highly recommend! I have been seeing Michelle for over a year. I only go to her now to keep continuity with my brow shape. She is definitely meticulous, but still can get there and back to my office in an hour. Great idea for anyone who works in downtown Bellevue! Minus one star for the out in the open experience… but the price reflects that the atmosphere is not a spa.

I got my eyebrows waxed for the first time ever. Nakita did a good job of shaping them. My brows are challenging because one is higher than the other. I think that happened when I had electrolysis done on them back in the 80s. Beware of permanent treatments, girls! I was afraid to get them waxed for fear of making them look worse. But Nakita did a good job and I like the results. She explained what she was going to do before she started then showed me how to fill in with eyebrow pencil. I thought she was skilled, experienced and a good communicator.

I always come to Bellevue’s brow bar and see Nakita, this girl knows what she’s doing, always does an amazing job, and she’s just a cool person on top of that. I get stressed out when she’s not working, but since she’s there 5 days a week, I don’t have to worry for too long.
Decent price, and I can always be seen, even when I just pop in without an appointment.

I feel guilty giving a bad review because Nakita was nice, but the waxing services she provided were very poor. I can’t speak to the other technicians as I only was seen by Nakita.
I’m new to the area and was really excited to learn that the Bellevue Macy’s had a benefit bar as I always went to them in the past. I called and scheduled an appointment and was happy when the receptionist said I would be with a very qualified individual who would be able to style my brows, not just provide a usual clean-​up/​maintenance waxing. So I scheduled by eyebrow and lip waxing appointment.
I arrived for appointment on time and was greeted with a mild reception. The woman who greeted me said that «she could see me now.» This was somewhat disappointing as I assumed my appointment was with a specific stylist, but I was willing to give Nakita a chance.
Lip waxing: she used *way* too much wax on the two times she applied wax to my upper lip. This resulted in a much larger than normal red area on the side of my mouth. This is also probably way part of my lip still had hair that was not removed.
Eyebrow waxing: she did not shape my eyebrows as requested, but merely applied wax to clean up the area. She also didn’t get the small hairs that are left after waxing. When I got home I had to spend some time shaping my brows, removing the stray hairs underneath my eyebrows, and removing the hairs that were not removed from part of my upper lip.
Like I said, a very bad experience. I would like to go back and see another person, but I’m worried about a repeat performance.

Daizema is this Brow Bar’s rock star (and ONLY) Aesthetician. Not only is she super friendly and personal but she’s a perfectionist! I enjoy seeing her and having fun chit chats along with rocking some nicely shaped brows thanks to her.
I highly recommend Daizema at this brow bar location! No more fancy pants spas and salons when I can get gorgeous brows for less than half the price. This brow bar has been my go-​to brow waxing spot the last 3 months and I love it!
Note: her days off are currently Tuesdays & Wednesdays. She gets quite busy so an appointment is advisable but not required.