Eastside Commercial Bank

Poor Banking Hours-​does not have customers best interest in mind!
No mobile banking or ability to do a night deposit since the bank closes at 5 pm!
Poor account management and rude customer service reps!
Account information/​balances are never up to date-​postings 1 – 2 days late.
This bank needs help!

Banking with this company was one of the worst decisions my company ever made. On more than 1 occasion there was complete incompetence. It was difficult for one of the tellers to write a deposit slip correctly. She seriously wrote 2 different numbers on a deposit slip for 1 check. And they didn’t catch it until I was reconciling my account system the next week. I had to call them and explain the situation, they didn’t even believe me until I emailed them a copy of the deposit slip I found online. They were almost unable to setup a simple ACH transfer to another bank. This process took 4 weeks of phone calls and ho-​hum, I don’t knows. When we were banking there they had a $ 1400 daily spending limit on their BUSINESS accounts! The only way to get around this is to have a bank officer intervene EACH TIME. The days we spend $ 1401 or above with a bank officers approval we get declined for a $ 2 taco, or a tank of gas. How embarrassing and unprofessional. This bank has hurt my image as a business and I regret trusting them to be my banking partner. $ 1400 is the «Bank Policy to limit their liability.» This is not per account, but for ALL accounts. Even employees of the bank. Don’t let the name fool you. This isn’t a commercial bank. This is my experience. I hope this doesn’t become yours.

I found the service at this branch to be exceptional. I own a small business that has borrowed money and transferred funds in and out of the bank with no problems. The tellers even help ensure my deposits are correct with out me feeling like an idiot. I recommend this bank if you are a small business.