FedEx Office Print & Ship Center

Update: The regional manager, James, reached out to me after I was unable to get ahold of a manager at the branch and contacted FedEx corporate. He apologized to me for what happened and thanked me for bringing it to his attention. He said he would look into the situation.

First time in this FedEX joint.
I was new to how this worked.
I had a packed box and a FedEX account #.
Miranda to the rescue!!!
She took care of everything, I had to give her some additional information and I was out the door.
Fast and Friendly! Thanks FedEX!

Slow slow slow
Regardless how many people are waiting in line. There are just one people trying to help you to ship stuff.
And their system broken twice each time required 10mins to be ready again.

Quick and friendly service. I frequent this store a lot to get my menus printed off. Sometimes they have awesome deals on printer paper so I’m always on the lookout for this deals.

There was only one person working in the store. He had an accent so I am making an assumption that he was the person everyone said was rude. Maybe he has been reading the Unilocal reviews, but he was super friendly and helpful to me. I wouldn’t hesitate to use this store again and recommend it.

I came here to get a passport photo which was like $ 16. First thing i noticed is the there are only couple people working so the wait a bit longer than other FedEx stores. But once it was my turn, the person took my passport photos pretty quickly. Maybe too quickly???
When i got my photo, i noticed that my head was too big in the photo, so I asked him about it. He said as long as my head is showing, it is ok. Well, I had my doubts but he takes lots of passport photos so he knows right? WRONG!
I went to Seattle to get my passport and the photo was rejected!!! Ugh. Wasted my time driving there. So I got my passport photo at Omega photos which cost $ 13. I got my refund from FedEx. Even tho my passport photo was a FAIL, I am giving 2 starts since passport photos is not their core business. But don’t get your passport photos at this location!

Your typical FedEx Office (formerly Kinko’s) location. It is across the street from Crossroads Shopping Center in a small strip mall.
This part of 156^th Ave NE is closed off so you can only enter from the southbound direction. And make sure to turn into the parking where it says entrance. The store is located in the space closest to the parking exit.
I bought something from Walmart’s online store and had it shipped to this FedEx Office for free. There was the option to pick it up at the Walmart Neighborhood Market, but I decided against it based on my previous experience picking up an online order there. Specifically, the customer service and wait being the biggest issues. They had to bring the package all the way out from the back of the cavernous store.
The store pickup experience at FedEx Office was much smoother. They brought the package from the much closer back room. I was in and out within 5 minutes, just having to show ID and sign. Though more importantly to me, I did not have to lug the package too far to my car as it weighed a lot.
If I buy something again online at Walmart, I would consider having it shipped again here as it is quicker and easier than picking it up at an actual Walmart store.

Wow two days in a row at two different Fed Ex locations (see other review)…Mike (Phil’s friend and roommate) was wonderful… warm, friendly, inviting, and so efficient. The two experiences reminded my wife and I of what service used to be like at Nordstrom… stellar customer service! Clone Mike too!!!

The machines mostly work but help is non-​existent. Thanks for reminding me that I could print color PDFs right from the photocopiers for half the price of renting computer time AFTER I was already done… annoying, since I asked BEFORE I got started about the best way to print color files. Lamination is cheap and easy… and that’s what I do most there. It always feels like an empty ghost town in there until you need help, and then there are five people waiting for help at the counter. How does that happen? It’s super crankypants, that’s for sure. Gone are the days when everyone was here doing high-​end paper stuff… now it’s the freaks with odd projects (me) and square businessfolk making lots of copies, and some people paying highway-​robbery prices for packing/​shipping services. (Why?) Until I pony up and buy a color printer, I’ll be here, but I’m not especially happy about it, and the lack of 24-​hour access is icing on the almost-​useless cake. I miss the days of 24-​hour super-​busy, well-​staffed Kinko’s stores, but I will also admit that those days were over 20 years ago.

Worst service ever! Not at all transparent about charges. He screwed us 20 $ for nothing. I would never recommend this store.

My spot for doing self-​service color printing, copying, and laminating. Here’s a tip for saving money on color (or BW) impressions — which are typically around 50 cents an impression on the color copy machines with USB Drive Readers. However, on the computer, it can be 80 – 90 cents a color impression and in addition to the computer time to load the file, render it, and then print it. You’re paying for processing time and color impressions.
Here’s my tip, I usually prepare all of my color jobs to be printed at once (before heading here), and convert them to Archive quality PDFs. Put those files on my USB Drive, and then waltz towards the color copiers to make prints. It can take a little longer to render the color files given the slow processing power of those terminals — but I think the savings are worth it. Besides, to kill time, there’s always listening to music, or reading the Unilocal Talk threads.
There’s also a laminating machine, works up to Tabloid-​sized paper, and a large format sliding paper cutter, one of my favorite paper production tools to use. Because it’s so accurate.
One thing I don’t like is how they are closed at 2100H, usually when this happens; it’s time to make a trip to Lynnwood FedEx Office, on 196^th /​SR524, which is open 24H a day.

Kind of weird to write a review for a FedEx Office location. But really, I had a great experience!
I went in, needed to search a couple web sites and print some things urgently. The lady at the counter totally helped me out, while helping others. She let me use her own thumbdrive so I could easily transfer to my laptop, helped me figure out the CHEAPEST and fastest way of doing everything, which I really appreciated.
Just really great service to me, I wasn’t spending hardly anything there, and she kept up with several customers all at the same time. I really wish I could remember her name to give her the appropriate kudos.
But I will actually go back if I need FedEx services again, and I will pick that store because of the service I received.