Cathy’s Alterations

If I was reviewing this business on actual skill, it would be 5-​stars. Unfortunately, I experienced some pretty questionable behavior and after some thought, I decided it was pretty poor.
I needed to have a kilt adjusted, because I lost weight. My fiancée was having her wedding dress done here, and recommended. I called up Cathy to see when she was available, but as it turned out she was closed on the only day I had off. She told me to come in anyway, so I did. i met with her, and decided to go with her services after she did the measurements.
It was about an hour later that I realized I had messed up, and used money to pay for the alterations that I was supposed to use for a hotel booking. I went back immediately and cancelled the order. Cathy told me that it was fine, I’d get a refund in a couple of days, and I went on my way. It wasn’t until 11pm that night that my fiancée texted me, telling that Cathy had texted HER to say I would only get 50% back because she had come in on her day off, and taken the time to measure me.
I had paid her $ 150 up front. It took about 25 minutes for her to measure me up and make notes. Now, let’s set a couple things straight. I didn’t ask her or beg her to see me on her day off, she offered immediately after I said I had no other days to do it. I also wouldn’t have had any issue paying her for her time, IF she had said something up front! I think it’s extremely shady and poor business to tell someone they’ll get a refund, then change the story much later in the evening. And then not even tell the person who paid. So all in all, I paid $ 75 for a 25 minute meeting. She made free money that day.
It’s unfortunate, because I can tell she has serious skill. But I’ll never recommend anyone to her. In fact, I’ll probably encourage people to go elsewhere, just based on her dishonest practices involving payments.