Willamette Dental Group

The level of care and customer service you will receive here is that which you can expect from any massive chain, such as McDonald’s, Walmart, etc. As in you don’t go to these places for quality service. The service was rude and the dental tech hurt me several times while performing my cleaning, despite my repeated requests for her to be more careful.
I decided, after my first visit not to go back. When I asked for my X-​rays to be faxed, emailed, or mailed to my new dentist of choice, I was told there would be a $ 10 charge. I shouldn’t have to pay for my own records; they should be obligated by law to comply. Unfortunately, the law sides in favor of big business, rather than considering that individuals may not be able to afford such things. I get it– if I am specifically asking for printed copies, ok sure, I will pay a fair amount for the paper and printer ink. However, in this day and age, everyone is online, all records are online, and I am confident that they could have emailed them free of charge. Yet they refused. And that is ridiculous.

I had an amazing experience at Willamette! I was getting these splitting headaches and they fit me into an appointment the NEXT DAY! Amazing. Come to find out, my wisdom tooth had come through and split and had a cavity to the nerve! Ouch! I called to get in to see a local oral surgeon, and they couldn’t get me in for 4 weeks! I was in way too much pain to wait that long, so Willamette called the surgeon and I was able to get in 6 days later. They were amazing to me!

Willamette Dental put me through hell. Multiple times.
I have been going to Willamette since I was a little kid. As a little kid, I didnt know how much these guys were doing wrong. Numerous times they used dirty instruments on me, and since I have social anxiety I did not have the power to tell them the instruments were unclean. The orthodontist NEVER changed gloves. I mean, she touched the sink and the computer and the keyboard without changing gloves and then started working on me with the gloves she just rubbed all over the most likey dirty surfaces. They never numbed. When I had braces, they would force the wire into the bracket, which not only hurt like hell, but also broke rubber bands that they ended up CHARGING ME FOR, EVEN THOUGH IT WAS THEIR FAULT THAT THEY BROKE. They were uncaring, dishonest, and made me have unnessesary treatment. They forced me to have molds made even though it makes me choke, and when the mold closed up my windpipe, the woman did not even care. It was terrifying. Every time we left, I cried. NEVER in my life would I go back to Willamette, or recommend anyone getting treatment there.

Willamette Dental is an awful place. I’d never recommend them for anything. I’ve been to several Willamette Dental offices, and this one is no better than any other one.
I had braces for over 3 years, and I’m confident that I had them for over a year longer than I actually needed them.
The staff is rude and obnoxious. And their prices are cheap, but they will suck every penny out of you they can.
I went to my appointments once every six weeks for three years, and there was not a single instance where I didn’t wait for at LEAST an hour because they overbooked.