Nails and Relaxation Spa

Terrible experience! The owner spilled a bottle of nail polish on my pants and refused to fix/​clean it. She told me that it would hopefully come out in the wash. She then tried to make me pay $ 10 for a manicure that I didn’t even have when I left. I’ve been a customer there for over five years and she demonstrated that she no longer wanted my business.

I love this nail salon! So large, so clean. Everything matches it’s like nail salon heaven. The staff is friendly and treat you like they care. I would recommend to everyone looking for a relaxing time.

Was stopping off on my way home and was cold and miserable and i love the fact that they take you right away no wait at all. I got my simple hooker red manicure and Cici did it this time. It was good as usual. Quick massage. Sad to see most of the fish are 86’d. I liked to watch them when i got my manicure. Easy peasy in and out just the way i like it. My picture doesn’t do it justice. They came out great.

I only come here for my pedicure. People make fun of me because i have to go to a different place for my manicure and pedicure. But oh well. Here they do a fabulous Special Pedicure. It is usually 45 – 60 minutes of pampering which is great. Included in this pedicure is the usual, plus this warm liquid that makes a pealed cover over your feet. Makes them so soft! And also a thorough callius removal cream and job. Also a 10 minute massage. Only thing I don’t like is that:
1. When they do the massage for 5 minutes on the first leg, they get up to go get the other legs «warm liquid coat» (sorry idk what to call it!) that technically they’re wasting another minute or two to get up and do this. They should make it a 12 minute message to make up for it.
2. Some of the workers do not do as good as a job as the others. The boy who did me last time didn’t put the polish as thick as I wanted that it made the pedicure look old. I say boy bc he was probably the youngest male worker there.
This pedicure is $ 36 or $ 38 I believe. Usually lasts me 3 weeks too. I also get my waxing done here. Service for the most part is good but just no consistent. Great pedicure. Personally do not like their manicures.

I came here today for the first time with my friend because it is close to her house & she highly recommended it for pedicures. I am loyal to my own nail lady for my hands, but I’m always down to try a new place for a great pedicure. I’m so glad I came here today! It’s incredibly clean, serene, & tranquil with not a loud chattering of nail technicians & beautiful music playing you would here when getting a massage. The nail colors election is extensive & they are very efficient, polite, & professional. The pedicure I received was worth literally every penny!

Firstly, I must admit that I have an extremely low tolerance for bad pedicures. The two stars are for atmosphere and cleanliness.
I came here on a recommendation from a friend who lives in the area (I recently moved to the neighborhood). The girl she recommended was not working, so I decided to give somebody else a try for the Special Pedicure which she had told me was $ 35 including callus remover, massage, and paraffin. Since it had been awhile since my last pedicure, I let the technician talk me into upgrading to the Green Tea pedicure for $ 58, figuring I would treat myself.
He took me into a separate, quieter room for my treatment which was calm and dimly lit. Soon after he began, he asked me if I was interested in callus remover (for an extra charge) and told me that it was not part of the original price. Almost $ 60 for a pedicure and no callus remover? Seemed strange and I declined, figuring he would be doing some substantial heel filing anyway, which he did not. He did a quick buff on the heel (very minimal) and then moved on to the leg mask. After that, I asked if he was going to do any filing and he told me he had forgotten that part! Oops. he then thanked me for reminding him and proceeded to do another quick buff. The 20 minute massage was rough and clumsy, really not at all enjoyable. Not thrilled with the streakiness of the polish either.
Don’t get me wrong, he was very nice and seemed eager to please, but he didn’t know how! Just in case he needed more guidance, I needed to stay alert and I felt like I couldn’t relax. What a bummer!
Next time, I’ll travel the 45 min to my usual place – no the most convenient but at least I know what to expect!

Just left Nails & Relaxation Spa after my husband sent me for a last month of pregnancy treat. I got great looking and feeling color gels with two silver «party» nails. Tina was great with working with me to get a deep sparkle silver so it covered those nails. Then I got a Shea Butter pedicure which was absolutely luxurious. They took me to a private spa area and I got served ice tea and a little snack along with a better pedicure chair away from the noise of the busy salon on a Saturday. The pedicure came with a 30 minute paraffin foot/​leg massage. Again it was absolutely a treat and worth the very many pennies it cost.

I am very unhappy and upset with the way I was treated and the way my nails were done yesterday. I requested a gel fill in. Tony did a an awful job. He made me bleed at my cuticle. Did not shape my nails evenly, and the gel was not smooth or even. When I tried to explain the problem the man at the front desk became loud and proceeded to ask the clients their opinion on my nails. Needless to say I was horrified by the way I was treated during and after the service. The one client who DID examine my nails DID agree that they looked badly and poorly done. I will be posting this to other sites on Line to make others aware and to Not use their services ! I am still shaking from the experience. Awful!!!

By far the WORST nail salon ever.
Do yourself a favor and go elsewhere because you’ll be extremely disappointed.
I took my sister for a manicure after having heart surgery just so she can feel refreshed and good. We usually go elsewhere but we were on sunrise highway and it was a last minute decision. What a MISTAKE.
I paid for both my sisters manicure and mine and gave both a tip before our nails were polished so that they wouldn’t get ruined when leaving – however, I’ll never do that again ever no matter where I go. Here’s why…
1. We sat down next to each other and decided to get the same color. My sisters girl «Kay» was her name rushed my sisters manicure and it wasn’t enjoyable. I tipped her beforehand and when she did my sisters polish she didn’t polish on the sides of the nails and did it really thin towards the cuticle area that it looked like the manicure was done a week ago and was done by a 10 year old.
I then asked to speak to the manager because it was my sisters first time there and she was unhappy and could have done a better job. The manager does absolutely nothing there. She walks around like she’s the owner and although I don’t know what they pay her, I can certainly say this with confidence, she gets paid way too much.
She came over to see my sisters nails because even the girl next to my sister said something negative about the way Kay did them. So the manager comes over and says nothing wrong… you just being picky. UM EXCUSE ME?! Whether she is or she isn’t, did you ever hear of «the customer is always right???» They never fixed it. Rushed her and said go dry.
As we were talking about how nasty they were and how horrible of a job they did my manicurist had left. I’m thinking this whole time she went to go get me maybe a hot towel or something. So my sister said to me where’s the person who was doing your nails. I said you know what, I have no idea it’s been forever. I go look, the woman was doing someone else’s nails. I felt like I was being punked!
I then said forget it I want my money back and I’ll do them myself or go somewhere else. The guy up front was going to give me my 8 dollars back minus the tip already given and the manager comes rushing over and goes no no no, no money back. She just doing nails because waiting for polish… SHE REFUSED to give me my money back when I didn’t even have a service done and didn’t want it anymore. I sat down because she started raising her voice where the whole place could hear what was transpiring and I was humiliated.
The woman who did my nails was nice, but filed them terribly and my cuticles were bleeding so badly. I left and my fingers looked like they got burned from the damage she did to my cuticles. I’m still in pain from them days later.
I will clearly never go back again, and hope that whoever is reading this will do the same and go elsewhere for their own good.
Recommend: Plaza Nails in Merrick on Merrick Road… the owner Lauren is extremely nice and their services are 100X better than this place. Also cheaper too! Lesson learned !

Huge nail salon! you don’t need to call and make an appointment!
Big assortment of nail colors with the exception of missing the latest essie collections– took away a star.
Also when drying they don’t have the oil to put on to make the nails dry faster but do supply a spray. I prefer the oil.
Prices are very reasonable, 8 dollars for a manicure!

This place is so hot and cold. My gel nails never last two weeks and I am pretty sure they water down the product.

Ughhhhhhhhhhhh. Ugh.
I used to come here a lot. It’s totally convenient for me to just pop right in after work on a Friday (or any other day) to get a little necessary primpin’. The one star isbecause this place really is immaculate. Nail salons on Long Island are a dime a dozen and let’s be honest, ladies, they can be pretty skeevy. And uncomfortable. And weird. Amiright? So Nail & Relaxation Spa is none of those things. It’s clean and comfortable and I’ve never felt like I was being laughed at in a language I didn’t speak. It can happen!
Unfortunately, I’m just not going to be coming back here. That’s a bummer to me. The last couple of times I went, I got the same manicurist and she made me feel rushed and awkward both times. I guess maybe it’s my fault for not speaking up and requesting someone else, but that would have been a little uncomfortable so it was a lose/​lose situation. I was trying to pick a color and she was, like, acting inconvenienced that I couldn’t decide. It’s a commitment! Especially with gel polish! That shizz stays on for 3 weeks! I really wasn’t finding a color I wanted so I asked for the other choices. She’d only offered me one of the little hangy swatch things. She got up and stomped over to the bowl of colors and gave them to me, then stood there, shoved the original batch at me and told me which color I should pick. I was feeling bullied! And I was going to pay her for it!
I know what you’re thinking… why didn’t I just leave? I don’t know. I’m a wimp, ok?
Anyway, she charged me $ 5 extra per nail to do an accent nail on each hand in glitter. Tried to upsell me on everything. She rushed through the whole manicure, glopped the polish on so thick that it looked just gross blah blah blah. I actually started to get teary in the middle of it. Ok, I was probably having PMS or something because who starts crying over a bad manicure? But still. I originally asked for an eyebrow wax too… i ended up telling her to forget it and just got out of there as fast as I could. I drove straight to another nail place and had them redo it. Deep Breaths.
I guess if you go here and find a manicurist you like and keep making appointments with that particular girl then you’ll be alright because the place IS clean and very nice inside but, if you’ve got questionable luck like me and wind up in the chair of this pushy, rushy, nasty woman, you’ll be cryin’ too. Don’t risk it. Just go someplace else.

I like that this place is large, nice, and clean. There are so many tables and people working there that you don’t really need to make an appointment. That’s always convenient.
I came in about a month ago to get a gel manicure. I got an OPI gel for $ 30 and it lasted me 2 weeks… great.
I came back to get the gel polish removed as well as a regular manicure. They charged me $ 5 to remove the gel, but they gave me a $ 5 off for next time… meh.
My second manicure was not great. All my nails were lop-​sided and my polish started chipping the next day.
I also don’t feel a warm and inviting feeling in there… it’s definitely more a manicure «factory» feel.

I had one of my best manicure & pedicure experiences at this place. They had a large variety of gel colors and did a good manicure and hand massage. They also did a very nice pedicure with massage. They were a little more money than your average run of mill places that are all over, but I think they were worth it. No rush and nice service. This is my new spot when I need a place by my job.