Old County Custom Framing

I took a small, but valuable print to this shop based on Unilocal reviews. My experience was extremely disappointing. First off, the shop reeks of cigarette smoke. When I smelled it, I should have turned around and walked out. I mentioned it to Harun, and he told be it was just the smell of cutting wood frames in the back. No. It wasn’t. When I came to pick up my frame job, he was actually smoking a cigarette at his desk. His turn around was fast, so I thought my piece wouldn’t be affected by the smoke in such a short time, but it turns out all of his materials stink of smoke, and the final framed work smelled really bad when I picked it up. I also was very concerned about the smoky boards touching the artwork.
Harun had a good eye for picking out a frame/​mat combination. He didn’t, however, have a good eye for the actual framing of the work. He framed it by measuring equally in from all sides of the paper, but didn’t notice that the artwork wasn’t centered on the paper, so it wasn’t centered in the frame. It was off about a quarter of an inch over maybe 10−12″. It was definitely enough to be bothersome. The print was also tilted so slightly so it just looked off.
I didn’t notice in the shop, but noticed immediately after coming home, and called him right away. He told me he never centers artwork, that it looked just fine to him, and that I’d probably been looking at it too long (?!?). He told me it was too much work for him to fix the centering and he wasn’t willing to do it. I paid him a hefty price for this framework and it was so disappointing.
In the end, I took it to another frameshop that was fabulous. The framer there took it apart, replaced the smoke laden boards, and matting (turning out the Old County mat had smudge marks on it as well), and adjusted the positioning to be straight and well-​balanced. She also fixed the wrinkling that happened with Harun’s mounting. He had taped it around all sides and that caused it to wrinkle in the mat. The new framer hinged it and it looks so much better. The fix had less than two hour turnaround at a shop that was clearly busy. I don’t understand why Harun wouldn’t provide the customer service to fix the problems and keep a good paying customer happy, but I am glad to have the work done without the smoky materials anyway. Mostly I feel somewhat scammed out of a good chunk of change I paid for professional service. Obviously, I will never go back.
Old Country Framing on takes cash or check, and I paid in cash, which I totally regret. He provided no receipt and no claim check upon drop-​off.
He did have fast turn around, and seems to have an eye for frames, but the customer service was highly disappointing.

I would give 10 stars if I could. The store is easy to get to with plenty of parking on Old County Road. The Owner, Harun is professional, helpful, and personable. I thought I knew how I wanted this Keene painting of a young woman re-​framed, but when we tried the frame colors, it just didn’t work. Harun pulled out the frame piece he thought would work and it did. It wasn’t one I would have tried, but he saw something I didn’t and the color of the frame complimented the painting of the woman beautifully. I was very impressed with his artistic knowledge of what works. We were able to pick up the painting the following day! His prices are very reasonable. I would recommend him and only him for any framing needs. We will be back.

TOP NOTCH! Old school business, excellent consultative service, very thorough quality work and extremely fair prices (cash or check only by the way).
Unilocal really steered me right on this find!
Brought a valuable collectors piece in with cracked plexiglass from a move.
Met Harun, a kind, fair, talented man who has had this business for over 20 years. I know because I asked. I came in as a customer and picked up my item the next day and according to him, I’m «not his customer but a friend.» As a former small business owner, I can especially appreciate this because I befriended several of my customers.
We’ll be taking a couple more pieces here in the near future and I recommend you do the same.

I recently took a front page of the newspaper to be mounted to Old County Framing. I have had several such jobs done by other frame shops in the area and they have always come out tremendous. But because of a very busy schedule and long wait for my current project, I decided to try Old County Framing. Unilocal reviews were very positive so I thought I would take a chance.
Well, I met Mr Harun, the owner He was very pleasant and even gave be a demonstration of how he was mounting the page right in front of me. It was interesting and the mounting looked ok to me, with the exception of a few minor wrinkles. Now, realize that I did not say I was in a hurry to get this back, In fact, I said anytime within the next 2 weeks! He said no, that was too long and he immediately proceeded to mount the paper.
However, the next day when I picked up the job, the number of wrinkles had greatly expanded and the whole job started to look rather sloppy, like something you would get if you did it yourself.
Without me saying anything, Mr Harun offered that it was the humidity that caused the wrinkling. He apparently was surprised at what had taken place, He did not offer any compensation for the sloppy mounting job. I did not argue but took the picture outside after paying. I could see a lot more wrinkles than I saw inside the store.
None of the other jobs that I have had done elsewhere came out as sloppy as this one and none have ever shown any ‘humidity’ effect.
I am very disappointed and will have to hunt for this rare front page to get it done correctly. More cost and time.
Im not sure I will return to the store.
I am not sure why the other reviews on Unilocal are so positive, I was disappointed.

Best framing store ever! Great prices, excellent framing work and Harun is a wonderful man to boot! Compared with the other framing store in the area that I had previously checked out (which was going to take 2 – 3 months to complete the work and 2x the price), my pieces were completed in less than a week, didn’t break the bank, and look fantastic. I will never go anywhere else for framing.

On time, on budget, good advice, took time to explain things. Perfectionist. He handled a large format print that we had tried to frame ourselves and botched.

Harun did a good job framing my print. He listened to what I wanted while still steering me in a good direction. His prices are incredible, and he was much faster than I expected (a couple of days!).

Harun is great! He helped me pick out the perfect frame and completed the work in less than 2 hours at no extra charge. Price was right and I even walked away with some pearls of wisdom from Harun. Looking forward to my next trip here!

I am as clueless as you can get about framing, but I had a photo of my mom that my dad liked from her memorial service. It wasn’t the best quality photo, enlarged and cropped and great for the slide show, but now to frame it… thanks to Unilocal for steering me right! I went to Old County Custom Framing and received really great advice from the owner about matting and framing. He expertly guided me through a large variety of choices. Even though I was a total newbie (and emotionally vulnerable over the picture) and it showed, I was not taken advantage of and in fact, I felt I got a really terrific rate and my precious mom’s picture looks beautiful with professional class! This is the week before Christmas and I was completely shocked at how fast I was able to pick up the finished works (he also replaced some broken glass in a large framed print)! I am excited to bring some other precious family photos and am considering his advice on memorabilia to be framed soon.

This is a gem. I was surprised there were no reviews since 2010 — I hope I am not giving away a well-​kept neighborhood secret. Great, personal customer service, terrific eye for color, exceptional quality, great value, quick turnaround. I felt like a regular right away, and I will certainly be one.

There is no better combination of price and quality on the Peninsula, period! Incredibly fast turn around and the pieces are always done perfectly. I have had many pieces done by Harun and have been 110% satisfied with each job.

I went here to find a small part I needed in order to hang some pictures that I already had framed. The owner was really helpful and didn’t even charge me for the hardware. I will definitely return for my future framing needs!

I have used Old County for over 20 years and they have framed all types of art work for me and my wife. Harun, the owner is a top flight professional who performs his work in the old world style of craftsmanship and skill. His work is absolutely perfect and I have seen him make the most difficult framing job look better than gallery or museum pieces. Over the years I have recommended him to many friends and associates and every one of them was totally impressed with his work and the finished product. The pricing is very reasonable and worth every penny. Highly recommended. You will be glad you took my advice.

Another happy customer here. I had a very special piece of needlepoint and didn’t trust the chain art stores to frame it. Based on the recommendation of a colleague and the Unilocal reviews, I made the journey to Old County Custom Framing.
Right away, I could tell that Harun was a pro. Immediately he analyzed the piece and explained the special steps he’d have to take to frame it correctly. His recommendation for matting and a frame were right on — classy and beautiful. I doubt the clerks at other framing stores would have this keen eye.
I was anxious to get this framed within the week, but didn’t want to rush him. So when it told me he could have it done within a few days I was thrilled.
The finished product is gorgeous — to be treasured by many generations in my family. If you have a special item you want framed, you should take it to Old County Custom Framing!

I am a Composer and collect classical composer posters from museums and gift shops from all over the world — I wouldn’t even consider having anyone but Harun frame the work I bring him. He’s an Artist himself — his training, expertise and instinct as to which matte, color, type of wood etc. that best suits the picture is always right on when you see the finished results. His prices are fair and his work is impeccable. Besides all that, he’s a heck of a nice man ;).
Daniel Léo Simpson
Composer
San Francisco
p. s. BTW, coincidentally, you can just in my Unilocal profile pic, J.S. Bach framed behind me — this was the very first picture he framed for me and there isn’t a day that goes by that it doesn’t give me a pleasing thought when I look at it. Thanks Harun for your great work!

I’ve been using this place for years — Harun really knows what he’s talking about, the turn around time is days not weeks and his prices are the best too.
He’ll give you honest advice for your frame job because he really cares that you’re happy with the results. He’s worth driving off the beaten path for that little extra customer service.

Old county custom framing was recommended to me awhile ago for framing an athletic jersey. Recently I was pleased to find them still in business. The owner does all the work so it is nice to hand your treasure to the person who will actually take care of the framing. He knows how to frame sports memorabilia, makes recommendations and the turn around time was just 3 days.

After purchasing some artwork, I asked an artist where she recommended having it framed. She suggested talking to Harun at Old County Custom Framing. I did, and I’m glad. The pieces look better than they did in the galleries where they were purchased.
Harun is honest and his prices are fair. Despite having to order some oversize mat board, etc., he had the frames ready in just a few days!
I highly recommend using Old County Custom Framing!

Great prices and great service at this family owned shop. Harun always does top quality work and has great attention to detail. Have been working with them for several years and always am a happy customer when I leave.