Tennis and Squash Shop

Great service. Jonathan has been stringing me (or better said my racquet) for a decade or two. Going to Harvard Square was always nice but the parking tickets were more expensive than the strings. Now that the business is in Belmont there are no more parking tickets.

Very knowledgeable and helpful staff — highly recommended!
I received useful advice on squash racquet string type and tension, as well as grip. After bringing my racquet in, it was restrung within 2 hours.

Simply a place with some of the best tennis experts and customer service in New England. Jonathan is outstanding. He makes the extra effort to find customized equipment to meet your needs and he is probably the best stringer in New England.

For years i fought traffic, limited parking and the crowds of pedestrians (like everyone else did) to get to the Harvard Square location… and to be honest, even though i liked the store, I struggled with whether it was worth it or not. The new location solves those issues and yesterday was my first trip to the new location. Living in Swampscott, it’s obviously not convenient (20+ miles in Christmas traffic) to get there but when i did, i parked in front of the store without any issues. So far, things were looking up.
i have a squash racquet that i use as a spare or sometimes loan out to a friend. It has a small crack so i was deliberating whether or not i should have it restrung. i needed the advice of an EXPERT… and trust me when i say… Jonathan IS an expert. Our local pro strings racquets as a side business and i probably drove by 20 other places that COULD have strung it… but i needed the input of an EXPERT so i made the trek to see Jonathan.
After I explained the issue and showed him the small stress crack… he examined it, tested it and said… i will be glad to restring it but i wouldn’t waste your money. WHAT??? Here is a guy who just opened a new location (which i’m sure wasn’t cheap to do)… and you’re telling me NOT to spend the money!!! WOW. Honestly, i couldn’t have been more impressed. When someone is probably still recovering from a big expensive location move and willing to say «i wouldn’t waste my money» … well, there is no other way to say it other than… beyond impressive.
As it turns out, i wasn’t leaving without spending some money. I told him i hated the strings and since he thought the racquet would support it, i told him to do it. He said i’ll dab a little crazy glue on the stress crack, for a little additional support. i’m not able to get back until after Christmas to get it so i insisted i pay then. (to which he tried to refuse!!! are you kidding me??) after he rung me up, i noticed that he only charged me for restringing without any repair charge (which I felt he was completely entitled to!) so I SUGGESTED… «please add on something for the repair» to which he said… «no, it’s ok. should only take a few minutes.» (you’re kidding me, right??)
anyway… to say this guy is a stringing expert is an understatement. after he got done helping me, a CURRENT pro on the professional tennis circuit came in… with two racquets for restringing. it was then… that i realized what a true expert Jonathan is. He had been gracious enough to talk at MY level… but when i heard Jonathan and the pro discussing his racquets, i could tell Jonathan knows more about this topic than most stringers forgot. (seriously).
Need a racquet restrung or regripped (HUGE selection of premium grips)… this is THE place.
if you need a tennis or squash racquet… or shoes… or tennis wear… go here please. yes, admittedly the selection is limited and you might even pay a couple of bucks more than you can order it from some foreigner on the web… but believe me, it’s worth it. expert service and a business that’s worthy of support, folks.

Whoa, customer service! (A) I called to see when they were open, and the owner answered the phone even though they didn’t open for an hour. (B) Taking a chance, I told him what I was looking for, and he checked the stock room for my size. © When I told him I was looking for a wide shoe, he considered that he was getting a shipment of shoes soon, which had a shoe that was better than the one he had in stock. He took my phone number and said he’d call me if he got the shipment before I needed the shoe — tomorrow!
I’ll update my review if/​when I get the shoe, but honestly, I’ve never had that kind of personal service anywhere from any store. Reminds me of Brine’s when I met the granddad/​founder of the store…

Incredible customer service, store that was located in Harvard Square for years, now in Belmont. Best place around for your tennis and squash needs

A terrific place for squash and tennis gear — or to be re-​strung or re-​gripped. Moved to this location summer 2015 from Harvard Sq where they had been for many years. Racquets, shoes, clothing, balls, accessories, etc. New location is much larger — and easier to park! Free parking out front. Near Belmont/​Cambridge line — ¹⁄₃ mile from the Star market at Mt. Auburn Cemetery.
I bought my first squash racquet from them 13 years ago — great advice on stringing and gripping from Jonathan since then.
Recently wanted to upgrade and was able to borrow several loaner racquets to test them out — what a difference between my head-​heavy Head 150 and newer Dunlop and Technifibre models! 115 and 125g — wow. Amazing. Wide range of choices and good prices. Jonathan is a great adviser who understands your needs. I bought a new racquet and am extremely happy with it. Note that he’s a very busy guy! Often answering a phone — talking to a customer — recommending something — a very fast-​paced, driving energy. Like he’s had a few cups of coffee! Just go with it!
Also honesty — I blew out some Prince shoes I had used for a decade — came in for new shoes, something equally wide. He said my best bet was to go online and buy the same Prince model again (and told me where to go!), as he didn’t have those or anything equally wide. Wow! He’s got my business going forward!
True what other review said about sometimes having to wait — worth the wait, but it’s a one-​man show. Best to call ahead to make sure he’s there or what hours he’s in — sometimes he has someone covering while he’s out.
Also very cool old vintage squash racquets mounted on wall — see pix.

For a shop specializing in Squash and Tennis — this is as good as it gets.
PROS: Working with Jonathan, you get hand tailored attention to the racquets and equipment that are you are considering as well as suggestions based on how you play, or what you think about a given equipment. Additionally, being able to discuss and get insight into your play and how the equipment can help you by changing (insert strings, grips, racquet weight/​style) is very useful. Lastly, he strings racquets ridiculously fast and and pretty quickly turns them around if you need them in a pinch.
NUETRAL/​CONS: It’s usually only him, so if the shop has a lot of people in it, you may have to wait a minutes.

Customer service was great. We stopped in to buy a hopper and were impressed with the selection of racquets. Definitely will be back for our future tennis needs.